HP Color LaserJet Enterprise CP5525 Service Manual - Page 535
Clear jams, Table 3-55
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Table 3-55 Causes and solutions for pickup delay jam 1: tray pickup (continued) Cause Solution The TOP sensor is defective. Run the manual sensor test to verify that the TOP sensor is functioning properly. If not, replace the registration assembly. See Registration sensor assembly on page 142. Poor contact of the MP-pickup-solenoid drive connector Reconnect the connector of the tray pickup solenoid intermediate connectors (J530L and J530D), and the connector (J152) on the DC controller PCA. The MP-pickup solenoid is defective. Execute the tray-pickup-solenoid driving test in the component test (see Component tests on page 314). If the solenoid is defective, replace the right door assembly. See Right-door assembly on page 126. Poor contact of the pickup-motor drive connector (M5) Reconnect the picku-motor connector (J523) and connector (J260), intermediate connectors (J535L and J535D), and the connector (J1003) on the DC controller PCA. The pickup motor is defective. Execute the pickup-motor driving test in the component test (see Component tests on page 314). If the motor is defective, replace the paper pickup assembly. See Paper pickup assembly on page 135. Table 3-56 Causes and solutions for pickup delay jams Tray 2 Cause Solution Poor contact of the pickup motor drive connector. Reconnect the connector J91on the DC controller PCA . The pickup motor is defective. Execute the Tray 2 pickup motor test in the component test (see Component test (special-mode test) on page 314). If the motor is defective, replace the paper pickup assembly. See Paper pickup assembly on page 135. The pickup roller is worn or deformed. Replace the pickup roller. See Pickup roller (Tray 2) on page 98. The tray 2 separation roller is worn or deformed. Replace the separation roller. See Separation roller assembly (Tray 2) on page 97. Poor contact of the TOP sensor connector. Reconnect the connector J122 on the DC controller PCA. The TOP sensor (PS5) is defective. Run the manual sensor test to verify that the TOP sensor is functioning properly. See TOP (top-of-page) sensor (PS5) on page 294 for information. If it is not, replace the registration sensor assembly. See Registration sensor assembly on page 142. Poor contact of the Tray 2 pickup solenoid drive connector. Reconnect the connector J1003 on the DC controller PCA. The Tray 2 pickup solenoid is defective. Run the Tray 2 pickup solenoid test in the component test (see Component test (special-mode test) on page 314) to verify that the Tray 2 pickup solenoid is functioning properly. If it is not, replace the paper pickup assembly. See Paper pickup assembly on page 135. ENWW Clear jams 511