HP Dc7700 HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Ed - Page 212

Run Computer Setup and diagnostic - bios download

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POST Error Messages POST Error Messages (Continued) Screen Message 2205-Interface error during MEBx execution Probable Cause MEBx operation experienced a hardware error during communication with ME. Invalid Electronic Serial Electronic serial number Number. has become corrupted. Network Server Mode Active and No Keyboard Attached Keyboard failure while Network Server Mode enabled. Parity Check 2 System will not boot without fan. Parity RAM failure. CPU fan not installed or disconnected in VSFF chassis. Recommended Action 1. Reboot the computer. 2. If the error persists, update to the latest BIOS version. 3. If the error still persists, replace the system board. 1. Run Computer Setup. If Setup already has data in the field or will not allow the serial number to be entered, download from http://www.hp.com and run SP5572.EXE (SNZERO.EXE). 2. Run Computer Setup and try to enter serial number under Security, System ID, then save changes. 1. Reconnect keyboard with computer turned off. 2. Check connector for bent or missing pins. 3. Ensure that none of the keys are depressed. 4. Replace keyboard. Run Computer Setup and diagnostic utilities. 1. Remove the computer cover, press the power button, and see if the processor fan spins. If not spinning, make sure the fan cable is plugged onto the system board header. Ensure the heatsink is properly seated and installed. 2. If the fan is plugged in and the heatsink is properly seated but the fan does not spin, then replace the heatsink-fan assembly. C-8 433612-001 Service Reference Guide, dc7700

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C–8
433612-001
Service Reference Guide, dc7700
POST Error Messages
2205-Interface error
during MEBx execution
MEBx operation
experienced a hardware
error during
communication with ME.
1. Reboot the computer.
2. If the error persists, update to the
latest BIOS version.
3. If the error still persists, replace the
system board.
Invalid Electronic Serial
Number.
Electronic serial number
has become corrupted.
1. Run Computer Setup. If Setup
already has data in the field or will
not allow the serial number to be
entered, download from
SP5572.EXE (SNZERO.EXE).
2. Run Computer Setup and try to enter
serial number under Security, System
ID, then save changes.
Network Server Mode
Active and No
Keyboard Attached
Keyboard failure while
Network Server Mode
enabled.
1. Reconnect keyboard with computer
turned off.
2. Check connector for bent or missing
pins.
3. Ensure that none of the keys are
depressed.
4. Replace keyboard.
Parity Check 2
Parity RAM failure.
Run Computer Setup and diagnostic
utilities.
System will not boot
without fan.
CPU fan not installed or
disconnected in VSFF
chassis.
1. Remove the computer cover, press
the power button, and see if the
processor fan spins. If not spinning,
make sure the fan cable is plugged
onto the system board header.
Ensure the heatsink is properly
seated and installed.
2. If the fan is plugged in and the
heatsink is properly seated but the
fan does not spin, then replace the
heatsink-fan assembly.
POST Error Messages
(Continued)
Screen Message
Probable Cause
Recommended Action