HP Dc7700 HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Ed - Page 228

Storage > Boot Order, Hard Drive, Storage, Options, Boot Order, Device, Configuration, Problem,

Page 228 highlights

Troubleshooting Without Diagnostics Solving Hard Drive Problems (Continued) Problem Cause Nonsystem disk/NTLDR missing message (continued) System is trying to start from the hard drive, but the hard drive may have been damaged. System files missing or not properly installed. Hard drive boot disabled in Computer Setup. Bootable hard drive is not attached as first in a multi-hard drive configuration. Bootable hard drive's controller is not listed first in the Boot Order. Computer will not boot from hard drive. The device is attached to a SATA port that has been disabled in Computer Setup. Boot order is not correct. Hard Drive's "Emulation Type" is set to "None." Solution 1. Insert a bootable diskette into the diskette drive and restart the computer. 2. Check hard drive format using fdisk: If NTFS formatting, use a third party reader to evaluate the drive. If FAT32 formatting, the hard drive cannot be accessed. 1. Insert a bootable system diskette and restart. 2. Check hard drive format using fdisk: If NTFS formatting, use a third party reader to evaluate the drive. If FAT32 formatting, the hard drive cannot be accessed. 3. Install system files for the appropriate operating system. Run the Computer Setup utility and enable the hard drive entry in the Storage > Boot Order list. If attempting to boot from a hard drive, ensure it is attached to system board connector labeled P60 SATA 0. Run the Computer Setup utility and select Storage > Boot Order and ensure the bootable hard drive's controller is listed immediately under the Hard Drive entry. Run the Computer Setup utility and ensure the device's SATA port is enabled in Storage > Storage Options. Run the Computer Setup utility and change boot sequence in Storage > Boot Order. Run the Computer Setup utility and change the "Emulation Type" to "Hard Disk" in the device's details under Storage > Device Configuration. D-10 433612-001 Service Reference Guide, dc7700

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D–10
433612-001
Service Reference Guide, dc7700
Troubleshooting Without Diagnostics
Nonsystem disk/NTLDR
missing message
(continued)
System is trying to start
from the hard drive, but
the hard drive may have
been damaged.
1. Insert a bootable diskette into
the diskette drive and restart the
computer.
2. Check hard drive format using
fdisk:
If NTFS formatting, use a third
party reader to evaluate the
drive.
If FAT32 formatting, the hard
drive cannot be accessed.
System files missing or
not properly installed.
1.
Insert a bootable system diskette
and restart.
2. Check hard drive format using
fdisk:
If NTFS formatting, use a third
party reader to evaluate the
drive.
If FAT32 formatting, the hard
drive cannot be accessed.
3. Install system files for the
appropriate operating system.
Hard drive boot
disabled in Computer
Setup.
Run the Computer Setup utility and
enable the hard drive entry in the
Storage > Boot Order
list.
Bootable hard drive is
not attached as first in a
multi-hard drive
configuration.
If attempting to boot from a hard
drive, ensure it is attached to system
board connector labeled P60
SATA 0.
Bootable hard drive's
controller is not listed
first in the Boot Order.
Run the Computer Setup utility and
select
Storage > Boot Order
and ensure the bootable hard
drive's controller is listed
immediately under the
Hard Drive
entry.
Computer will not boot
from hard drive.
The device is attached
to a SATA port that has
been disabled in
Computer Setup.
Run the Computer Setup utility and
ensure the device's SATA port is
enabled in
Storage
>
Storage
Options
.
Boot order is not
correct.
Run the Computer Setup utility and
change boot sequence in
Storage
>
Boot Order
.
Hard Drive's “Emulation
Type” is set to “None.”
Run the Computer Setup utility and
change the “Emulation Type” to
“Hard Disk” in the device's details
under
Storage
>
Device
Configuration
.
Solving Hard Drive Problems
(Continued)
Problem
Cause
Solution