HP Officejet 300 HP OfficeJet Model 330 and Model 350 - (English) User Guide - Page 201

Symptom: Cause: Solution: I can't get the font size I want when printing from my DOS application. The HP OfficeJet does not support the use of font cartridges. Some DOS application printer drivers require that certain font styles are resident on the printer. The HP OfficeJet has various internal fonts available but cannot use additional fonts provided by HP DeskJet font cartridges. You must reformat your document using one of the internal fonts available in the HP OfficeJet. My phone call is cut off when I try to make a copy. If you are talking on a phone attached directly to the HP OfficeJet and you press the Start/Copy button, the HP OfficeJet assumes that you are sending a fax. To resume your telephone conversation, press the Stop button. Note: You cannot make copies while talking on a phone attached directly to the HP OfficeJet. There are dark streaks or lines on copies or on faxes sent from the HP OfficeJet. The scanner glass may be dirty. Apply some glass cleaner to a soft, lint-free cloth, then gently wipe the scanner glass clean. Here's how to locate the scanner glass: Open the front panel by pulling the top ledge toward you, then open the top cover. Look inside the front panel for a glass strip that's about 3/4-inch (1.9 cm) wide and 9 inches (23 cm) long. Front panel Scanner glass The date on the front panel display is incorrect. It says, "Nov-22-93 06:30 PM." sl-60 sl-30 The battery inside the HP OfficeJet has failed, causing all of the menu features to revert to their factory settings. Settings that contained alphabetic and numeric characters you entered (such as header name and number, speed dial names and numbers, etc.) have been erased. You can continue to operate your HP OfficeJet without the battery. However, if you re-enter the menu settings and then turn off the power, the settings will be erased again. If you want a new battery, it can only be replaced by HP's Customer Support Center. Record this message, then contact the Technical Support Center. Refer to "Getting Help" earlier in this chapter for the appropriate phone number.