HP Officejet 300 HP OfficeJet Model 330 and Model 350 - (English) User Guide - Page 46

Description, Heading, Error, Jammed, No document, Power fail, Cover open, No dial tone - error codes

Page 46 highlights

Heading Result (continued) Pages Type Date Time Duration Diagnostic Description "Error" means the fax failed during transmission, due to an error. Try again and/or contact the recipient to ensure the fax machine is ready to receive faxes. If receiving a fax, ask the sender to retransmit it. "Jammed" means the loaded paper jammed while being drawn into the machine for faxing or copying. Open the front panel by pulling the top ledge of the panel toward you, remove the paper jam and close the front panel. Resume faxing or copying. "No document" means the document scheduled for faxing at a later time (with the Send Fax Later feature) was not there. "Power fail" means the power failed during send or receive mode, details of which are recorded in the Power Fail report. See "Power Fail Report" at the end of this chapter. "Cover open" means the fax was aborted during transmittal because the front panel was opened. Part or all of the document will need to be resent. "No dial tone" means an absence of a dial tone on the connecting tele` phone line. Check your connections and try again. The number of pages successfully sent or received. Note: The total number of pages sent is listed in this column if a fax is sent from memory (as with faxes scheduled for a future time and group faxes). For example, "02/02" means that two out of two pages were sent. "Sent" and "Received" indicates whether the fax was sent or received. "Poll-in" means the fax was received after polling another fax machine. "Poll-out" the fax was sent to another fax machine that polled yours. The date of transmission. The time of the transmission. The time it took to transmit the fax in hours, minutes, and seconds. A 12- or 15-digit code used by HP service representatives to diagnose send/ receive problems. 

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Description
Heading
Result
(continued)
"
Error
" means the fax failed during transmission, due to an error. Try
again and/or contact the recipient to ensure the fax machine is ready to
receive faxes. If receiving a fax, ask the sender to retransmit it.
"
Jammed
" means the loaded paper jammed while being drawn into the
machine for faxing or copying. Open the front panel by pulling the top
ledge of the panel toward you, remove the paper jam and close the front
panel. Resume faxing or copying.
"
No document
" means the document scheduled for faxing at a later time
(with the Send Fax Later feature) was not there.
"
Power fail
" means the power failed during send or receive mode, details
of which are recorded in the Power Fail report. See "Power Fail Report" at
the end of this chapter.
"
Cover open
" means the fax was aborted during transmittal because the
front panel was opened. Part or all of the document will need to be resent.
"
No dial tone
" means an absence of a dial tone on the connecting tele`
phone line. Check your connections and try again.
Pages
The number of pages successfully sent or received.
Note
: The total number of pages sent is listed in this column if a fax is sent
from memory (as with faxes scheduled for a future time and group faxes).
For example, "02/02" means that two out of two pages were sent.
Type
"Sent
"
and "Received
"
indicates whether the fax was sent or received.
"Poll-in" means the fax was received after polling another fax machine.
"Poll-out" the fax was sent to another fax machine that polled yours.
Date
The date of transmission.
Time
The time of the transmission.
Duration
The time it took to transmit the fax in hours, minutes, and seconds.
Diagnostic
A 12- or 15-digit code used by HP service representatives to diagnose send/
receive problems.