HP Photosmart E217 User's Manual - Page 104

Error Messages on the Computer

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Error Messages on the Computer Message Possible Cause Cannot Connect The camera is To Product turned off. The camera is not working correctly. The cable is not connected correctly. The camera is set to the Digital Camera setting, but the computer cannot recognize the camera as a digital camera. The camera is connected to the computer through a USB hub, and your USB hub is not compatible with the camera. Solution Turn on the camera. Try connecting the camera directly to a PictBridgecertified printer, and print an image. This will verify that the optional memory card, USB connection, and the USB cable are functioning correctly. Make sure that the cable is firmly connected to the computer and camera. Change the USB setting to Disk Drive (see page 69). The camera then appears as another disk drive on the computer so you can copy the image files to the computer. Connect the camera directly to a USB port on the computer. 104 HP Photosmart E217 User's Manual

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104
HP Photosmart E217 User°s Manual
Error Messages on the Computer
Message
Possible Cause
Solution
Cannot Connect
To Product
The camera is
turned off.
Turn on the camera.
The camera is not
working correctly.
Try connecting the camera
directly to a PictBridge-
certified
printer, and print an
image. This will verify that
the optional memory card,
USB connection, and the
USB cable are functioning
correctly.
The cable is not
connected
correctly.
Make sure that the cable is
firmly connected to the
computer and camera.
The camera is set
to the
Digital
Camera
setting,
but the computer
cannot recognize
the camera as a
digital camera.
Change the
USB
setting to
Disk Drive
(see
page 69).
The camera then appears as
another disk drive on the
computer so you can copy
the image files to the
computer.
The camera is
connected to the
computer through
a USB hub, and
your USB hub is
not compatible
with the camera.
Connect the camera directly
to a USB port on the
computer.