HP Photosmart E217 User's Manual - Page 93

Either install the HP Image, The HP Image

Page 93 highlights

Problem Possible Cause Solution The camera responds very sluggishly when trying to review images. A slow optional memory card (like an MMC card) that is installed or too many images on the card can affect processing times. See Storage on page 129 and Memory Capacity on page 131 for tips about memory cards. The camera may be processing an image. Wait until the Power/Memory light turns solid green, indicating that the camera has finished processing. I cannot transfer images from the camera to my computer. The HP Image Zone software is not installed on the computer. Either install the HP Image Zone software (see page 17), or see Using Your Camera without Installing the HP Image Zone Software on page 77. The computer is unable to understand the Picture Transfer Protocol (PTP) standard. Set your camera to act as a Disk Drive (see page 81). Troubleshooting and Support 93

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138

93
Troubleshooting and Support
The camera
responds very
sluggishly
when trying to
review
images.
A slow optional
memory card
(like an MMC
card) that is
installed or too
many images
on the card can
affect
processing
times.
See
Storage
on page 129 and
Memory Capacity
on
page 131 for tips about
memory cards.
The camera
may be
processing an
image.
Wait until the Power/Memory
light turns solid green,
indicating that the camera has
finished processing.
I cannot
transfer
images from
the camera to
my computer.
The HP Image
Zone software is
not installed on
the computer.
Either install the HP Image
Zone software (see page 17),
or see
Using Your Camera
without Installing the HP Image
Zone Software
on page 77.
The computer is
unable to
understand the
Picture Transfer
Protocol (PTP)
standard.
Set your camera to act as a
Disk Drive
(see page 81).
Problem
Possible Cause
Solution