HP Photosmart E217 User's Manual - Page 94

Close the HP Jmage Zone, Refer to the HP Customer - transfer website

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Problem Possible Cause Solution I receive an error message while transferring images from the camera to my computer. A power surge or electrostatic discharge may have interrupted the transfer. Close the HP Jmage Zone Transfer software, disconnect the camera from the computer, and reset the camera (see page 74). Then, restart the image transfer process (see page 61). I am having a Your computer • Refer to the computer problem does not have requirements (see page 75). installing or enough RAM to • Refer to the HP Customer using the install the Support website: HP Image software. www.hp.com/support. Zone software. 94 HP Photosmart E217 User's Manual

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94
HP Photosmart E217 User°s Manual
I receive an
error message
while
transferring
images from
the camera to
my computer.
A power surge
or electrostatic
discharge may
have interrupted
the transfer.
Close the HP Jmage Zone
Transfer software, disconnect
the camera from the computer,
and reset the camera (see
page 74). Then, restart the
image transfer process (see
page 61).
I am having a
problem
installing or
using the
HP Image
Zone software.
Your computer
does not have
enough RAM to
install the
software.
°
Refer to the computer
requirements (see page 75).
°
Refer to the HP Customer
Support website:
www.hp.com/support
.
Problem
Possible Cause
Solution