HP Rp3000 Service Reference Guide: HP rp3000 Point of Sale - Page 98

Diagnostic Front Panel LEDs and Audible Codes continued, Table C-2

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Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes five 5 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Pre-video memory error. CAUTION: To avoid damage to the DIMMs or the system board, you must unplug the computer power cord before attempting to reseat, install, or remove a DIMM. 1. Reseat DIMMs. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. Red Power LED flashes six 6 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Pre-video graphics error. For systems with a graphics card: 1. Reseat the graphics card. 2. Replace the graphics card. 3. Replace the system board. For systems with integrated graphics, replace the system board. Red Power LED flashes seven 7 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. System board failure (ROM detected failure prior to video). Replace the system board. Red Power LED flashes eight 8 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Invalid ROM based on bad 1. checksum. Reflash the system ROM with the latest BIOS image. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide for more information. 2. Replace the system board. Red Power LED flashes nine 9 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. System powers on but is Replace the system board. unable to boot. 90 Appendix C POST Error Messages

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Activity
Beeps
Possible Cause
Recommended Action
Red Power LED flashes five
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
5
Pre-video memory error.
CAUTION:
To avoid damage to the DIMMs or
the system board, you must unplug the computer
power cord before attempting to reseat, install, or
remove a DIMM.
1.
Reseat DIMMs.
2.
Replace DIMMs one at a time to isolate the
faulty module.
3.
Replace third-party memory with HP
memory.
4.
Replace the system board.
Red Power LED flashes six
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
6
Pre-video graphics error.
For systems with a graphics card:
1.
Reseat the graphics card.
2.
Replace the graphics card.
3.
Replace the system board.
For systems with integrated graphics, replace the
system board.
Red Power LED flashes seven
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
7
System board failure
(ROM detected failure
prior to video).
Replace the system board.
Red Power LED flashes eight
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
8
Invalid ROM based on bad
checksum.
1.
Reflash the system ROM with the latest BIOS
image. See the “Boot Block Emergency
Recovery Mode” section of the
Desktop
Management Guide
for more information.
2.
Replace the system board.
Red Power LED flashes nine
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
9
System powers on but is
unable to boot.
Replace the system board.
Table C-2
Diagnostic Front Panel LEDs and Audible Codes (continued)
90
Appendix C
POST Error Messages