IBM 8863 Service Guide - Page 103
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863," on page 93 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. System-error log message Action QB Vcc PLL Power Good Fault 1. Reseat the microprocessor tray. 2. (Trained service technician only) Reseat the microprocessors. 3. Reseat the microprocessor VRMs, if present. 4. (Trained service technician only) Replace the microprocessor tray. Remote Login Successful. Login ID: Information only Resetting system due to an unrecoverable error Check the following light path diagnostics LEDs for faults: Note: Make sure you re-enable the memory in the Configuration/Setup Utility program. See, "Memory problems" on page 40 1. Microprocessors 2. DIMMs 3. Memory card 4. Microprocessor tray 5. I/O board assembly SCSI 1.8V Power Good Fault 1. Reseat the I/O board. 2. Replace the I/O board. Single fan failure Replace any missing or failed fans or power supplies. SMI reported a Machine Check on Memory Card Note: Make sure you re-enable the memory in the Configuration/Setup Utility program. See, "Memory problems" on page 40 1. Reseat the memory card. 2. Replace the memory card. SMI reported a Machine Check on Memory Card, Dimm Note: Make sure you re-enable the memory in the Configuration/Setup Utility program. See, "Memory problems" on page 40 1. Reseat the DIMM. 2. Reseat the memory card. 3. Replace the DIMM. Software NMI Make sure that the system software is operating correctly and does not conflict with other software; the system software has created a software NMI. System Approaching Maximum Power Consumption 1. Install another power supply (if possible) and make sure that the ac power cords are correctly connected. 2. Remove devices that consume an extraordinary amount of power. 3. Replace the power backplane. Chapter 2. Diagnostics 87