IBM 8863 Service Guide - Page 39

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863," on page 93 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 289 A DIMM has been disabled by the user or Note: Make sure you re-enable the memory in the by the system. Configuration/Setup Utility program. See, "Memory problems" on page 40 1. If the DIMM was disabled by the user, run the Configuration/Setup Utility program and enable the DIMM. 2. Make sure that the DIMM is installed correctly (see "Memory module" on page 108). 3. Reseat the DIMM. 4. Replace the DIMM. 301 Keyboard or keyboard controller error. 1. If you have installed a USB keyboard, run the Configuration/Setup Utility program and enable keyboardless operation to prevent the POST error message 301 from being displayed during startup. 2. Reseat the following components: a. Keyboard b. I/O board 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 303 Keyboard controller error. 1. Reseat the following components: a. I/O board b. Keyboard 2. Replace the components listed in step 1 one at a time, in the order shown, restarting the server each time. 1600 The baseboard management controller failed BIST (built-in self-test). 1. Update the BMC firmware (see "Updating the firmware" on page 133). 2. Reseat the following components: a. Microprocessor tray b. I/O board c. PCI or PCI-X adapters 3. (Trained service technician only) Replace the microprocessor tray. Chapter 2. Diagnostics 23