IBM 8863 Service Guide - Page 38

customer

Get IBM 8863 - eServer xSeries 366 PDF manuals and user guides
UPC - 000435474667
View all IBM 8863 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 38 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863," on page 93 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 175 Bad EEPROM CRC#1. 1. Restart the server. 2. Update the BMC firmware (see "Updating the firmware" on page 133). 3. Reseat the microprocessor tray. 4. (Trained service technician only) Replace the microprocessor tray. 178 System VPD not available. 1. Restart the server. 2. Update the BMC firmware (see "Updating the firmware" on page 133). 3. Reseat the microprocessor tray. 4. (Trained service technician only) Replace the microprocessor tray. 184 Power-on password damaged. 1. Run the Configuration/Setup Utility program, select Load Default Settings, and save the settings. 2. Reseat the following components: a. Battery b. I/O board 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 187 VPD serial number not set. 1. Set the serial number by updating the BIOS code level (see "Updating the firmware" on page 133). 2. Reseat the following components: a. I/O board b. Optional Remote Supervisor Adapter II SlimLine 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 188 Bad EEPROM CRC #2. 1. Restart the server. 2. Update the BMC firmware (see "Updating the firmware" on page 133). 3. Reseat the microprocessor tray. 4. (Trained service technician only) Replace the microprocessor tray. 189 An attempt was made to access the server Restart the server and enter the administrator with an incorrect password. password; then, run the Configuration/Setup Utility program and change the power-on password. 22 IBM xSeries 366 Type 8863: Problem Determination and Service Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8863,”
on
page
93
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only)”,
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
175
Bad
EEPROM
CRC#1.
1.
Restart
the
server.
2.
Update
the
BMC
firmware
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
microprocessor
tray.
4.
(Trained
service
technician
only)
Replace
the
microprocessor
tray.
178
System
VPD
not
available.
1.
Restart
the
server.
2.
Update
the
BMC
firmware
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
microprocessor
tray.
4.
(Trained
service
technician
only)
Replace
the
microprocessor
tray.
184
Power-on
password
damaged.
1.
Run
the
Configuration/Setup
Utility
program,
select
Load
Default
Settings
,
and
save
the
settings.
2.
Reseat
the
following
components:
a.
Battery
b.
I/O
board
3.
Replace
the
components
listed
in
step
2
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
187
VPD
serial
number
not
set.
1.
Set
the
serial
number
by
updating
the
BIOS
code
level
(see
“Updating
the
firmware”
on
page
133).
2.
Reseat
the
following
components:
a.
I/O
board
b.
Optional
Remote
Supervisor
Adapter
II
SlimLine
3.
Replace
the
components
listed
in
step
2
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
188
Bad
EEPROM
CRC
#2.
1.
Restart
the
server.
2.
Update
the
BMC
firmware
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
microprocessor
tray.
4.
(Trained
service
technician
only)
Replace
the
microprocessor
tray.
189
An
attempt
was
made
to
access
the
server
with
an
incorrect
password.
Restart
the
server
and
enter
the
administrator
password;
then,
run
the
Configuration/Setup
Utility
program
and
change
the
power-on
password.
22
IBM
xSeries
366
Type
8863:
Problem
Determination
and
Service
Guide