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IBM 8863 Service Guide - Page 113

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UPC - 000435474667

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IBM power cord part number 14F0033 14F0051 14F0069 14F0087 1838574 24P6858 34G0232 36L8880 49P2078 49P2110 6952300 Used in these countries and regions Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia, Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman, Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan, Tanzania (United Republic of), Trinidad and Tobago, United Arab Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe Liechtenstein, Switzerland Chile, Italy, Libyan Arab Jamahiriya Israel Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Caicos Islands, Canada, Cayman Islands, Costa Rica, Colombia, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Japan, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Taiwan, United States of America, Venezuela Korea (Democratic People's Republic of), Korea (Republic of) Japan Argentina, Paraguay, Uruguay India Brazil Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela Chapter 3. Parts listing, Type 8863 97

Section	Page
Contents	5
Safety	9
Guidelines for trained service technicians	10
Inspecting for unsafe conditions	10
Guidelines for servicing electrical equipment	10
Safety statements	12
Chapter 1. Introduction	17
Related documentation	17
Notices and statements used in this document	18
Features and specifications	19
Server controls, LEDs, and connectors	20
Front view	20
Rear view	22
System-board layouts	24
I/O board internal connectors and jumpers	24
Memory-card connectors	25
Memory-card LEDs	25
Microprocessor-board connectors and LEDs	26
PCI-X board connectors	26
PCI-X board LEDs	27
SAS-backplane connectors	27
Chapter 2. Diagnostics	29
Diagnostic tools	29
POST	29
POST beep codes	30
Beep code descriptions	30
No-beep symptoms	34
Error logs	34
Viewing error logs from the Configuration/Setup Utility program	35
Viewing the BMC log from the diagnostic programs	36
POST error codes	36
Checkout procedure	50
About the checkout procedure	50
Performing the checkout procedure	50
(Trained service technicians only) Checkpoint codes	51
Problem isolation tables	51
CD or DVD drive problems	52
General problems	53
Hard disk drive problems	53
Intermittent problems	53
Keyboard, mouse, or pointing-device problems	54
USB keyboard, mouse, or pointing-device problems	55
Memory problems	56
Microprocessor problems	57
Monitor problems	57
Optional-device problems	60
Power problems	61
Serial port problems	62
ServerGuide problems	63
Software problems	63
Universal Serial Bus (USB) port problems	64
Video problems	64
Light path diagnostics	64
Light path diagnostic LEDs	67
Remind button	71
Power-supply LEDs	71
Diagnostic programs, messages, and error codes	73
Real-time diagnostics	74
Running the on-board diagnostic programs	74
Diagnostic text messages	75
Viewing the test log	75
Diagnostic error codes	75
Recovering from a BIOS update failure	92
System-error log messages	93
Solving SCSI problems	105
Solving power problems	105
Solving Ethernet controller problems	106
Solving undetermined problems	107
Calling IBM for service	108
Chapter 3. Parts listing, Type 8863	109
Server replaceable units	110
Power cords	112
Chapter 4. Removing and replacing server components	115
Installation guidelines	115
System reliability guidelines	116
Working inside the server with the power on	116
Handling static-sensitive devices	116
Returning a device or component	117
Removing the cover and bezel	117
Tier 1 CRU information	118
Battery	118
DVD Drive	120
Hot-swap fan	120
Hot-swap power supply	122
Memory module	124
Active Memory	126
Removing and replacing a memory card	127
Installing memory modules	128
Tier 2 CRU information	134
Operator information panel assembly	134
I/O board	135
Replacing the I/O board	135
PCI-X adapter guide	136
Power-supply structure	137
SAS backplane	138
FRU information	139
Front-panel assembly	139
Microprocessor tray and microprocessor	140
Removing and installing a microprocessor	140
Thermal grease	143
PCI-X board assembly	144
PCI-X switch card assembly	145
Power backplane	146
Chapter 5. Configuration information and instructions	149
Updating the firmware	149
Configuring the server	149
Using the ServerGuide Setup and Installation CD	150
Using the Configuration/Setup Utility program	150
Starting the Configuration/Setup Utility program	150
Configuration/Setup Utility menu choices	151
Passwords	154
Installing and using the baseboard management controller utility programs	155
Using the SAS/SATA Configuration Utility program	156
Configuring the Ethernet controller	156
Using the PXE boot agent utility program	156
Using the ServeRAID configuration programs	157
Appendix A. Getting help and technical assistance	159
Before you call	159
Using the documentation	159
Getting help and information from the World Wide Web	160
Software service and support	160
Hardware service and support	160
Appendix B. Notices	161
Edition notice	161
Trademarks	162
Important notes	162
Product recycling and disposal	163
Battery return program	163

Match case Limit results 1 per page

IBM

power

cord

part

number

Used

these

countries

and

regions

14F0033

Abu

Dhabi,

Bahrain,

Botswana,

Brunei

Darussalam,

Channel

Islands,

China

(Hong

Kong

S.A.R.),

Cyprus,

Dominica,

Gambia,

Ghana,

Grenada,

Iraq,

Ireland,

Jordan,

Kenya,

Kuwait,

Liberia,

Malawi,

Malaysia,

Malta,

Myanmar

(Burma),

Nigeria,

Oman,

Polynesia,

Qatar,

Saint

Kitts

and

Nevis,

Saint

Lucia,

Saint

Vincent

and

the

Grenadines,

Seychelles,

Sierra

Leone,

Singapore,

Sudan,

Tanzania

(United

Republic

of),

Trinidad

and

Tobago,

United

Arab

Emirates

(Dubai),

United

Kingdom,

Yemen,

Zambia,

Zimbabwe

14F0051

Liechtenstein,

Switzerland

14F0069

Chile,

Italy,

Libyan

Arab

Jamahiriya

14F0087

Israel

1838574

Antigua

and

Barbuda,

Aruba,

Bahamas,

Barbados,

Belize,

Bermuda,

Bolivia,

Brazil,

Caicos

Islands,

Canada,

Cayman

Islands,

Costa

Rica,

Colombia,

Cuba,

Dominican

Republic,

Ecuador,

Salvador,

Guam,

Guatemala,

Haiti,

Honduras,

Jamaica,

Japan,

Mexico,

Micronesia

(Federal

States

of),

Netherlands

Antilles,

Nicaragua,

Panama,

Peru,

Philippines,

Taiwan,

United

States

America,

Venezuela

24P6858

Korea

(Democratic

People’s

Republic

of),

Korea

(Republic

of)

34G0232

Japan

36L8880

Argentina,

Paraguay,

Uruguay

49P2078

India

49P2110

Brazil

6952300

Antigua

and

Barbuda,

Aruba,

Bahamas,

Barbados,

Belize,

Bermuda,

Bolivia,

Caicos

Islands,

Canada,

Cayman

Islands,

Colombia,

Costa

Rica,

Cuba,

Dominican

Republic,

Ecuador,

Salvador,

Guam,

Guatemala,

Haiti,

Honduras,

Jamaica,

Mexico,

Micronesia

(Federal

States

of),

Netherlands

Antilles,

Nicaragua,

Panama,

Peru,

Philippines,

Saudi

Arabia,

Thailand,

Taiwan,

United

States

America,

Venezuela

Chapter

Parts

listing,

Type

8863