IBM 8863 Service Guide - Page 6

Configuration/Setup - power supply

Page 6 highlights

Diagnostic programs, messages, and error codes 57 Real-time diagnostics 58 Running the on-board diagnostic programs 58 Diagnostic text messages 59 Viewing the test log 59 Diagnostic error codes 59 Recovering from a BIOS update failure 76 System-error log messages 77 Solving SCSI problems 89 Solving power problems 89 Solving Ethernet controller problems 90 Solving undetermined problems 91 Calling IBM for service 92 Chapter 3. Parts listing, Type 8863 93 Server replaceable units 94 Power cords 96 Chapter 4. Removing and replacing server components 99 Installation guidelines 99 System reliability guidelines 100 Working inside the server with the power on 100 Handling static-sensitive devices 100 Returning a device or component 101 Removing the cover and bezel 101 Tier 1 CRU information 102 Battery 102 DVD Drive 104 Hot-swap fan 104 Hot-swap power supply 106 Memory module 108 Tier 2 CRU information 118 Operator information panel assembly 118 I/O board 119 PCI-X adapter guide 120 Power-supply structure 121 SAS backplane 122 FRU information 123 Front-panel assembly 123 Microprocessor tray and microprocessor 124 PCI-X board assembly 128 PCI-X switch card assembly 129 Power backplane 130 Chapter 5. Configuration information and instructions Updating the firmware Configuring the server Using the ServerGuide Setup and Installation CD Using the Configuration/Setup Utility program Installing and using the baseboard management controller utility programs Using the SAS/SATA Configuration Utility program Configuring the Ethernet controller Using the PXE boot agent utility program Using the ServeRAID configuration programs . 133 . 133 . 133 . 134 . 134 139 . 140 . 140 . 140 . 141 Appendix A. Getting help and technical assistance 143 iv IBM xSeries 366 Type 8863: Problem Determination and Service Guide

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Diagnostic
programs,
messages,
and
error
codes
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Real-time
diagnostics
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Running
the
on-board
diagnostic
programs
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Diagnostic
text
messages
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Viewing
the
test
log
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Diagnostic
error
codes
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Recovering
from
a
BIOS
update
failure
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System-error
log
messages
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Solving
SCSI
problems
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Solving
power
problems
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Solving
Ethernet
controller
problems
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Solving
undetermined
problems
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. 91
Calling
IBM
for
service
.
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Chapter
3.
Parts
listing,
Type
8863
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Server
replaceable
units
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Power
cords
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Chapter
4.
Removing
and
replacing
server
components
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Installation
guidelines
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System
reliability
guidelines
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Working
inside
the
server
with
the
power
on
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Handling
static-sensitive
devices
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Returning
a
device
or
component
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Removing
the
cover
and
bezel
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Tier
1
CRU
information
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Battery
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DVD
Drive
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Hot-swap
fan
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Hot-swap
power
supply
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Memory
module
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Tier
2
CRU
information
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Operator
information
panel
assembly
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I/O
board
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PCI-X
adapter
guide
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Power-supply
structure
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SAS
backplane
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. 122
FRU
information
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Front-panel
assembly
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Microprocessor
tray
and
microprocessor
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PCI-X
board
assembly
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PCI-X
switch
card
assembly
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Power
backplane
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Chapter
5.
Configuration
information
and
instructions
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. 133
Updating
the
firmware
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. 133
Configuring
the
server
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Using
the
ServerGuide
Setup
and
Installation
CD
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Using
the
Configuration/Setup
Utility
program
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Installing
and
using
the
baseboard
management
controller
utility
programs
139
Using
the
SAS/SATA
Configuration
Utility
program
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. 140
Configuring
the
Ethernet
controller
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. 140
Using
the
PXE
boot
agent
utility
program
.
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. 140
Using
the
ServeRAID
configuration
programs
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. 141
Appendix
A.
Getting
help
and
technical
assistance
.
.
.
.
.
.
.
.
.
. 143
iv
IBM
xSeries
366
Type
8863:
Problem
Determination
and
Service
Guide