IBM 8863 Service Guide - Page 90

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863," on page 93 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 201-xxx-CBN Failed Memory Test: See "Memory module" on page 108. v C = memory card [1-4] v B = physical bank [1-2] Note: Bank 1 = DIMMs 1 and 3; Bank 2 = DIMMs 2 and 4 v N = failing DIMM [1-4] 1. Reseat the following components: a. DIMM N b. Memory card C 2. Replace the components listed in step 1 one at a time, in the order shown, restarting the server each time. Note: N = 9 indicates both DIMMs in physical bank B and memory card C. 202-xxx-0nn Failed system cache test, where nn=APIC ID. APIC ID (physical mode) Microprocessor 00, 01, 02, 03 1 04, 05, 06, 07 2 10, 11, 12, 13 3 14, 15, 16, 17 4 APIC ID (logical mode) Microprocessor 1. Reseat the following components: a. (Trained service technician only) Microprocessor nn b. Microprocessor tray 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. (Trained service technician only) Microprocessor nn b. (Trained service technician only) Microprocessor tray 00, 01, 02, 03 1 24, 25, 26, 27 2 10, 11, 12, 13 3 34, 35, 36, 37 4 204-198-000 Test aborted. 1. Run the Quick Memory Test Diagnostic All Banks (see "Running the on-board diagnostic programs" on page 58). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Look in the test log (see "Viewing the test log" on page 59) and correct any other errors. 204-210-000 Test failed. 1. Run the Quick Memory Test Diagnostic All Banks (see "Running the on-board diagnostic programs" on page 58). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Look in the test log (see "Viewing the test log" on page 59) and correct any other errors. 74 IBM xSeries 366 Type 8863: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8863,”
on
page
93
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only)”,
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
201-xxx-CBN
Failed
Memory
Test:
See
“Memory
module”
on
page
108.
v
C
=
memory
card
[1-4]
v
B
=
physical
bank
[1-2]
Note:
Bank
1
=
DIMMs
1
and
3;
Bank
2
=
DIMMs
2
and
4
v
N
=
failing
DIMM
[1-4]
1.
Reseat
the
following
components:
a.
DIMM
N
b.
Memory
card
C
2.
Replace
the
components
listed
in
step
1
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
Note:
N
=
9
indicates
both
DIMMs
in
physical
bank
B
and
memory
card
C.
202-xxx-0nn
Failed
system
cache
test,
where
nn=APIC
ID.
APIC
ID
(physical
mode)
Microprocessor
00,
01,
02,
03
1
04,
05,
06,
07
2
10,
11,
12,
13
3
14,
15,
16,
17
4
APIC
ID
(logical
mode)
Microprocessor
00,
01,
02,
03
1
24,
25,
26,
27
2
10,
11,
12,
13
3
34,
35,
36,
37
4
1.
Reseat
the
following
components:
a.
(Trained
service
technician
only)
Microprocessor
nn
b.
Microprocessor
tray
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
a.
(Trained
service
technician
only)
Microprocessor
nn
b.
(Trained
service
technician
only)
Microprocessor
tray
204-198-000
Test
aborted.
1.
Run
the
Quick
Memory
Test
Diagnostic
All
Banks
(see
“Running
the
on-board
diagnostic
programs”
on
page
58).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Look
in
the
test
log
(see
“Viewing
the
test
log”
on
page
59)
and
correct
any
other
errors.
204-210-000
Test
failed.
1.
Run
the
Quick
Memory
Test
Diagnostic
All
Banks
(see
“Running
the
on-board
diagnostic
programs”
on
page
58).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Look
in
the
test
log
(see
“Viewing
the
test
log”
on
page
59)
and
correct
any
other
errors.
74
IBM
xSeries
366
Type
8863:
Problem
Determination
and
Service
Guide