IBM 8863 Service Guide - Page 84

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863," on page 93 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 166-060-000 System Management: Failed. Unable to communicate with ASM. It may be busy. Run the test again. 1. Update the firmware (BIOS, service processor, and diagnostics; see "Updating the firmware" on page 133). 2. Run the diagnostic test again. 3. Correct other error conditions (including failed systems-management tests and items that are logged in the Remote Supervisor Adapter II SlimLine system-error log) and retry. 4. Disconnect all server and option power cords from the server, wait 30 seconds, reconnect the power cords, and retry. 5. Reseat the Remote Supervisor Adapter II SlimLine. 6. Replace the Remote Supervisor Adapter II SlimLine. 166-070-000 System Management: Failed. Unable to communicate with ASM. It may be busy. Run the test again. 1. Update the firmware (BIOS, service processor, and diagnostics; see "Updating the firmware" on page 133). 2. Run the diagnostic test again. 3. Correct other error conditions (including failed systems-management tests and items that are logged in the Remote Supervisor Adapter II SlimLine system-error log) and retry. 4. Disconnect all server and option power cords from the server, wait 30 seconds, reconnect the power cords, and retry. 5. Reseat the Remote Supervisor Adapter II SlimLine. 6. Replace the Remote Supervisor Adapter II SlimLine. 166-198-000 BIOS cannot detect ASM. Reseat ASM adapter in correct slot; ASM restart failure. Unplug and cold boot server to reset ASM. 1. Run the diagnostic test again. 2. Correct other error conditions (including other failed systems-management tests and items that are logged in the Remote Supervisor Adapter II SlimLine system-error log) and retry. 3. Disconnect all server and option power cords from the server, wait 30 seconds, reconnect the power cords, and retry. 4. Reseat the following components: a. Remote Supervisor Adapter II SlimLine b. I/O board 5. Replace the components listed in step 4 one at a time, in the order shown, restarting the server each time. 166-201-000 ISMP indicates I2C errors on bus X. Reseat and, if necessary, replace the I/O board. 68 IBM xSeries 366 Type 8863: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8863,”
on
page
93
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only)”,
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
166-060-000
System
Management:
Failed.
Unable
to
communicate
with
ASM.
It
may
be
busy.
Run
the
test
again.
1.
Update
the
firmware
(BIOS,
service
processor,
and
diagnostics;
see
“Updating
the
firmware”
on
page
133).
2.
Run
the
diagnostic
test
again.
3.
Correct
other
error
conditions
(including
failed
systems-management
tests
and
items
that
are
logged
in
the
Remote
Supervisor
Adapter
II
SlimLine
system-error
log)
and
retry.
4.
Disconnect
all
server
and
option
power
cords
from
the
server,
wait
30
seconds,
reconnect
the
power
cords,
and
retry.
5.
Reseat
the
Remote
Supervisor
Adapter
II
SlimLine.
6.
Replace
the
Remote
Supervisor
Adapter
II
SlimLine.
166-070-000
System
Management:
Failed.
Unable
to
communicate
with
ASM.
It
may
be
busy.
Run
the
test
again.
1.
Update
the
firmware
(BIOS,
service
processor,
and
diagnostics;
see
“Updating
the
firmware”
on
page
133).
2.
Run
the
diagnostic
test
again.
3.
Correct
other
error
conditions
(including
failed
systems-management
tests
and
items
that
are
logged
in
the
Remote
Supervisor
Adapter
II
SlimLine
system-error
log)
and
retry.
4.
Disconnect
all
server
and
option
power
cords
from
the
server,
wait
30
seconds,
reconnect
the
power
cords,
and
retry.
5.
Reseat
the
Remote
Supervisor
Adapter
II
SlimLine.
6.
Replace
the
Remote
Supervisor
Adapter
II
SlimLine.
166-198-000
BIOS
cannot
detect
ASM.
Reseat
ASM
adapter
in
correct
slot;
ASM
restart
failure.
Unplug
and
cold
boot
server
to
reset
ASM.
1.
Run
the
diagnostic
test
again.
2.
Correct
other
error
conditions
(including
other
failed
systems-management
tests
and
items
that
are
logged
in
the
Remote
Supervisor
Adapter
II
SlimLine
system-error
log)
and
retry.
3.
Disconnect
all
server
and
option
power
cords
from
the
server,
wait
30
seconds,
reconnect
the
power
cords,
and
retry.
4.
Reseat
the
following
components:
a.
Remote
Supervisor
Adapter
II
SlimLine
b.
I/O
board
5.
Replace
the
components
listed
in
step
4
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
166-201-000
ISMP
indicates
I2C
errors
on
bus
X.
Reseat
and,
if
necessary,
replace
the
I/O
board.
68
IBM
xSeries
366
Type
8863:
Problem
Determination
and
Service
Guide