Insignia NS-55E790A12 User Manual (English) - Page 54

Problem, Solution, Make sure that the correct audio mode is

Page 54 highlights

NS-55E790A12 Insignia 55" LED-LCD HDTV, 120 HZ 1080p Problem Solution No color, dark picture, or color is not correct. • Try another channel. The station may be experiencing problems. • Adjust the color settings. See "Adjusting the TV picture" on page 27. • Make sure that the video cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 12 or "Connecting an antenna or cable TV (no box)" on page 15. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 33. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Only snow (noise) appears on the screen. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 12 or "Connecting an antenna or cable TV (no box)" on page 15. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 33. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Dotted lines or stripes appear on the screen. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 12 or "Connecting an antenna or cable TV (no box)" on page 15. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 33. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to the back of your TV. • The video cable(s) you are using may be bad. Try a new set. • Other devices (for example, surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. Double images. • Use a highly directional outdoor antenna, cable TV, or satellite TV. The picture has a few bright or dark spots. • A few bright or dark spots on an LCD screen is normal. It does not affect the operation of this TV. Problem Solution Good picture, but no sound. • Increase the volume. • Make sure that the sound is not muted. • Disconnect the headphones. • Make sure that the correct audio mode is selected. • Make sure that the audio cables are connected correctly and securely to the back of your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 12 or "Connecting an antenna or cable TV (no box)" on page 15. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 33. • The audio cable(s) you are using may be bad. Try a new set. Poor picture • Make sure that the room is not too bright. Light reflecting off the screen can make the picture difficult to see. • If an S-VHS camera or a camcorder is connected while another connected device is turned on, the picture may be poor. Turn off one or more devices. Good sound but poor color • Adjust the contrast, color, and brightness settings. Audio noise • Other devices (for example, surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. No output from one of the speakers • Adjust the audio balance. See "Adjusting sound settings" on page 30. • Make sure that the audio cables are connected correctly and securely to the back of your TV. After images appear • Do not display a still image, such as a logo, game, or computer image, for an extended period of time. This can cause a permanent after-image to be burned into the screen. This type of damage is not covered by your warranty. 50 www.insigniaproducts.com

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50
NS-55E790A12 Insignia 55" LED-LCD HDTV, 120 HZ 1080p
www.insigniaproducts.com
No color, dark picture, or
color is not correct.
Try another channel. The station may be
experiencing problems.
Adjust the color settings. See “Adjusting the TV
picture” on page 27.
Make sure that the video cables are connected
correctly and securely to your TV.
Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” on page 12
or “Connecting an antenna or cable TV (no box)”
on page 15.
If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” on page 33.
If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
Only snow (noise) appears
on the screen.
Try another channel. The station may be
experiencing problems.
Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” on page 12
or “Connecting an antenna or cable TV (no box)”
on page 15.
If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” on page 33.
If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
Dotted lines or stripes
appear on the screen.
Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” on page 12
or “Connecting an antenna or cable TV (no box)”
on page 15.
If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” on page 33.
If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
Make sure that the video cables are connected
securely to the back of your TV.
The video cable(s) you are using may be bad. Try
a new set.
Other devices (for example, surround sound
receiver, external speakers, fans, or hair dryers)
may be interfering with your TV. Try turning off
one device at a time to determine which device
is causing interference. After you have
determined which device is causing
interference, move it further from the TV to
eliminate the interference.
Double images.
Use a highly directional outdoor antenna, cable
TV, or satellite TV.
The picture has a few bright
or dark spots.
A few bright or dark spots on an LCD screen is
normal. It does not affect the operation of this
TV.
Problem
Solution
Good picture, but no sound.
Increase the volume.
Make sure that the sound is not muted.
Disconnect the headphones.
Make sure that the correct audio mode is
selected.
Make sure that the audio cables are connected
correctly and securely to the back of your TV.
Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” on page 12
or “Connecting an antenna or cable TV (no box)”
on page 15.
If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” on page 33.
The audio cable(s) you are using may be bad. Try
a new set.
Poor picture
Make sure that the room is not too bright. Light
reflecting off the screen can make the picture
difficult to see.
If an S-VHS camera or a camcorder is connected
while another connected device is turned on,
the picture may be poor. Turn off one or more
devices.
Good sound but poor color
Adjust the contrast, color, and brightness
settings.
Audio noise
Other devices (for example, surround sound
receiver, external speakers, fans, or hair dryers)
may be interfering with your TV. Try turning off
one device at a time to determine which device
is causing interference. After you have
determined which device is causing
interference, move it further from the TV to
eliminate the interference.
No output from one of the
speakers
Adjust the audio balance. See “Adjusting sound
settings” on page 30.
Make sure that the audio cables are connected
correctly and securely to the back of your TV.
After images appear
Do not display a still image, such as a logo,
game, or computer image, for an extended
period of time. This can cause a permanent
after-image to be burned into the screen. This
type of damage is not covered by your warranty.
Problem
Solution