Kyocera KM-3035 KM-NET for Clients Operation Guide Rev-3.7 - Page 60

Troubleshooting 11.Troubleshooting If trouble occurs with using KM-NET for Clients, carry out the applicable remedy indicated below. If the trouble persists, contact your service representative or authorized service center. Symptom Cause Remedy The utility does not start. Your computer does not meet the system requirements. Upgrade or change your computer to meet the system requirements. For details, refer to System Requirements. A version of Microsoft Internet Use Microsoft Internet Explorer 5.5 Explorer 5.1 or earlier is being or later. used. Out of memory. Close all unnecessary applications. The utility is already running. It cannot be run twice. Add is grayed out. A maximum of five printing Reduce the number of connected systems have been added. printing systems to add a new printing system. No printing system is discovered. The printing system has been Start searching after the printing turned off. system has been turned on. The printing system has been Start searching after the printing removed from the network. system has been connected to the network. The printing system is printing Try to search for the printing system or processing data. again after processing and printing are complete. The KX Driver is not installed in your computer. When the printing system is connected via local interface, the KX Driver must be installed in your computer. TCP/IP or IPX/SPX protocol is not installed in your computer. When the printing system is connected via network interface, TCP/IP or IPX/SPX protocol must be installed in your computer. The TCP/IP or IPX/SPX settings on your computer is not configured properly. Contact your network administrator. Depending on the network router configuration, a printing system is undetectable. In some rare cases, heavy network traffic may prevent this utility from detecting the printing systems. Try to search again later or contact your network administrator. 56 KM-NET for Clients