LG LWC3063ST Owners Manual - Page 61
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TROUBLESHOOTING 61 ENGLISH Before Calling for Service Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance. Symptoms Possible Causes / Solutions Oven control beeps and displays any F code error •• Electronic control has detected a fault condition. Touch Clear/Off to clear the display and stop beeping. Reprogram oven. If fault recurs, record fault number. Touch Clear/Off and contact a Service agent. CODE F-3 F-19 CAUSE Touch key error Oven not heating (Lower oven) Oven will not work •• Plug on range is not completely inserted in the electrical outlet. - Make sure electrical plug is plugged into a live, properly grounded outlet. •• A fuse in your home may be blown or the circuit breaker tripped. - Replace the fuse or reset the circuit breaker. •• Oven controls improperly set. - See the Using the Oven section. •• Oven too hot. - Allow the oven to cool to below locking temperature. Arcing or Sparking (Upper Oven) Unevenly Cooked Foods (Upper Oven) •• Cookware is not microwave safe. When in doubt, test cookware before use. •• Do not operate oven while empty. •• Test cookware to make sure it is microwave safe. •• Do not cook without the glass tray. •• Turn or stir food while cooking. •• Defrost food completely before cooking. •• Use correct cook time and power level. Overcooked Foods (Upper Oven) Undercooked Foods (Upper Oven) •• Change cook time or power level. •• Test that cookware is microwave safe. •• Defrost food completely before cooking. •• Change cook time or power level. •• Make sure ventilation ports are not blocked. Improper Defrosting (Upper Oven) •• Test that cookware is microwave safe. •• Change defrost time or weight. •• Turn or stir food during defrost cycle. If the display shows a time counting down but the oven is not cooking •• Check that door is firmly closed. •• Check that timer wasn't started instead of a cooking function. Steam is exhausted through the oven vent •• Cooking foods with high moisture produces steam. This is normal.