LG LWC3063ST Owners Manual - Page 64
on the oven bottom
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64 TROUBLESHOOTING Symptoms Possible Causes / Solutions Moisture collects on •• This is normal when cooking foods high in moisture. oven window or steam comes from oven vent •• Excessive moisture was used when cleaning the window. Oven will not Steam cook •• Make sure to slide the tank into the slot until it clicks into place. •• The drain in the water tank may be clogged with hard water scale. If this happens, the descaling function must be run before the steam function can be used. Water pools in the bottom of the oven during or after steam cooking •• During steam cooking, the water in the water tank is transferred to the bottom of the oven. It is normal for water to fill the bottom of the oven during or after the Steam mode. •• If the water leaves mineral deposits on the oven bottom, remove the deposits with a cloth or sponge soaked in vinegar. White residue appears on the oven bottom after steam cooking •• Using hard water in the water tank can result in hard water scale on the oven bottom. •• To remove mineral deposits that remain on the oven bottom, use a cloth or sponge soaked in vinegar or a weak citric acid solution. Trouble connecting appliance and smartphone to Wi-Fi network •• The password for the Wi-Fi network was entered incorrectly. - Delete your home Wi-Fi network and begin the registration process again. •• Mobile data for your smartphone is turned on. - Turn off the Mobile data on your smartphone before registering the appliance. •• The wireless network name (SSID) is set incorrectly. - The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) •• The router frequency is not 2.4 GHz. - Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. •• The distance between the appliance and the router is too far. - If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.