Lenovo ThinkPad X60s (English) Service and Troubleshooting Guide - Page 27

Keyboard, problems, Standby, hibernation

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Solving computer problems Keyboard problems Problem: Solution: All or some of the keys on the keyboard do not work. v If the problem occurred immediately after the computer returned from standby mode, enter the power-on password if one has been set. v If an external numeric keypad or a mouse is connected: 1. Turn off the computer. 2. Remove the external numeric keypad or the mouse. 3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, carefully reconnect the external numeric keypad, external keyboard, or mouse, making sure that you have seated the connectors properly. If keys on the keyboard still do not work, have the computer serviced. Problem: Solution: A number appears when you type a letter. The numeric lock function is on. To disable it, press and hold Shift or Fn and then press NmLk (ScrLk). Problem: Solution: All or some of the keys on the external numeric keypad do not work. Make sure that the external numeric keypad is correctly connected to the computer. Standby or hibernation problems Problem: Solution: The computer does not return from standby or hibernation mode. If the system does not return from standby mode, it may have entered standby or hibernation mode automatically because the battery is depleted. Check the standby indicator. v If the standby indicator is on, your computer is in standby mode. Connect the ac adapter to the computer; then press any key. v If the standby indicator is off, your computer is in hibernation mode or power-off state. Connect the ac adapter to the computer; then press power button to resume operation. If the system still does not return from standby mode, your system may stop responding and you cannot turn off the computer. Reset the computer. Unsaved data may be lost. To reset the computer, press and hold the power button for 4 seconds or more. If it is not reset, remove the ac adapter and the battery. Chapter 3. Solving computer problems 19

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Keyboard
problems
Problem:
All
or
some
of
the
keys
on
the
keyboard
do
not
work.
Solution:
v
If
the
problem
occurred
immediately
after
the
computer
returned
from
standby
mode,
enter
the
power-on
password
if
one
has
been
set.
v
If
an
external
numeric
keypad
or
a
mouse
is
connected:
1.
Turn
off
the
computer.
2.
Remove
the
external
numeric
keypad
or
the
mouse.
3.
Turn
on
the
computer
and
try
using
the
keyboard
again.
If
the
keyboard
problem
is
resolved,
carefully
reconnect
the
external
numeric
keypad,
external
keyboard,
or
mouse,
making
sure
that
you
have
seated
the
connectors
properly.
If
keys
on
the
keyboard
still
do
not
work,
have
the
computer
serviced.
Problem:
A
number
appears
when
you
type
a
letter.
Solution:
The
numeric
lock
function
is
on.
To
disable
it,
press
and
hold
Shift
or
Fn
and
then
press
NmLk
(ScrLk).
Problem:
All
or
some
of
the
keys
on
the
external
numeric
keypad
do
not
work.
Solution:
Make
sure
that
the
external
numeric
keypad
is
correctly
connected
to
the
computer.
Standby
or
hibernation
problems
Problem:
The
computer
does
not
return
from
standby
or
hibernation
mode.
Solution:
If
the
system
does
not
return
from
standby
mode,
it
may
have
entered
standby
or
hibernation
mode
automatically
because
the
battery
is
depleted.
Check
the
standby
indicator.
v
If
the
standby
indicator
is
on,
your
computer
is
in
standby
mode.
Connect
the
ac
adapter
to
the
computer;
then
press
any
key.
v
If
the
standby
indicator
is
off,
your
computer
is
in
hibernation
mode
or
power-off
state.
Connect
the
ac
adapter
to
the
computer;
then
press
power
button
to
resume
operation.
If
the
system
still
does
not
return
from
standby
mode,
your
system
may
stop
responding
and
you
cannot
turn
off
the
computer.
Reset
the
computer.
Unsaved
data
may
be
lost.
To
reset
the
computer,
press
and
hold
the
power
button
for
4
seconds
or
more.
If
it
is
not
reset,
remove
the
ac
adapter
and
the
battery.
Solving
computer
problems
Chapter
3.
Solving
computer
problems
19