Lenovo ThinkPad X60s (English) Service and Troubleshooting Guide - Page 31

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Solving computer problems A startup problem Problem: Solution: The Microsoft® Windows® operating system will not start. Use the Rescue and Recovery workspace to help solve or identify your problem. For details about Rescue and Recovery, see chapter 4. Other problems Problem: Solution: Your computer does not respond. v To turn off your computer, press and hold the power switch for 4 seconds or more. If the computer still does not respond, remove the ac adapter and the battery. v Your computer might lock when it enters standby mode during a communication operation. Disable the standby timer when you are working on the network. v IRQs for the PCI might be all set as 11. The computer does not respond because it cannot share the IRQ with other devices. Refer to the ThinkPad Configuration Program. Problem: Solution: The computer does not start from a device you want. Refer to the Startup menu of the BIOS Setup Utility. Make sure that the startup sequence in the BIOS Setup Utility is set so that the computer starts from the device you want. Also make sure that the device from which the computer starts is enabled. In the startup menu in the BIOS Setup Utility, make sure that the device is included in the ″Boot priority order″ list. If it is included in the ″Excluded from boot order″ list, it is disabled. Select the entry for it in the list and press the x key. This moves the entry to the ″Boot priority order″ list. Problem: Solution: The computer does not turn off with the power switch. If the standby indicator is on and you are working under battery power, replace the battery with a fully charged one or change your power source to ac power. If you still have a problem, press and hold the power switch for 4 seconds or more; this forces the computer to turn off. Starting BIOS Setup Utility Your computer provides a program, called BIOS Setup Utility, that enables you to select various setup parameters. v Config: Set the configuration of your computer. v Date/Time: Set the date and time. v Security: Set security features. v Startup: Set the startup device. Chapter 3. Solving computer problems 23

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A
startup
problem
Problem:
The
Microsoft
®
Windows
®
operating
system
will
not
start.
Solution:
Use
the
Rescue
and
Recovery
workspace
to
help
solve
or
identify
your
problem.
For
details
about
Rescue
and
Recovery,
see
chapter
4.
Other
problems
Problem:
Your
computer
does
not
respond.
Solution:
v
To
turn
off
your
computer,
press
and
hold
the
power
switch
for
4
seconds
or
more.
If
the
computer
still
does
not
respond,
remove
the
ac
adapter
and
the
battery.
v
Your
computer
might
lock
when
it
enters
standby
mode
during
a
communication
operation.
Disable
the
standby
timer
when
you
are
working
on
the
network.
v
IRQs
for
the
PCI
might
be
all
set
as
11.
The
computer
does
not
respond
because
it
cannot
share
the
IRQ
with
other
devices.
Refer
to
the
ThinkPad
Configuration
Program.
Problem:
The
computer
does
not
start
from
a
device
you
want.
Solution:
Refer
to
the
Startup
menu
of
the
BIOS
Setup
Utility.
Make
sure
that
the
startup
sequence
in
the
BIOS
Setup
Utility
is
set
so
that
the
computer
starts
from
the
device
you
want.
Also
make
sure
that
the
device
from
which
the
computer
starts
is
enabled.
In
the
startup
menu
in
the
BIOS
Setup
Utility,
make
sure
that
the
device
is
included
in
the
″
Boot
priority
order
″
list.
If
it
is
included
in
the
″
Excluded
from
boot
order
″
list,
it
is
disabled.
Select
the
entry
for
it
in
the
list
and
press
the
x
key.
This
moves
the
entry
to
the
″
Boot
priority
order
″
list.
Problem:
The
computer
does
not
turn
off
with
the
power
switch.
Solution:
If
the
standby
indicator
is
on
and
you
are
working
under
battery
power,
replace
the
battery
with
a
fully
charged
one
or
change
your
power
source
to
ac
power.
If
you
still
have
a
problem,
press
and
hold
the
power
switch
for
4
seconds
or
more;
this
forces
the
computer
to
turn
off.
Starting
BIOS
Setup
Utility
Your
computer
provides
a
program,
called
BIOS
Setup
Utility,
that
enables
you
to
select
various
setup
parameters.
v
Config:
Set
the
configuration
of
your
computer.
v
Date/Time:
Set
the
date
and
time.
v
Security:
Set
security
features.
v
Startup:
Set
the
startup
device.
Solving
computer
problems
Chapter
3.
Solving
computer
problems
23