Lenovo ThinkPad X60s (English) Service and Troubleshooting Guide - Page 5
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Contents Read first v Chapter 1. Finding information . . . . . 1 This guide and other publications . . . . . 1 Finding information with the ThinkVantage button 2 Chapter 2. Caring for your ThinkPad computer 3 Chapter 3. Solving computer problems . . 9 Frequently asked questions 10 Diagnosing problems 11 Diagnosing HDD from BIOS Setup Utility 12 Diagnosing problems using PC-Doctor from the service partition 12 Troubleshooting 12 Error messages 12 Errors without messages 17 A password problem 18 Keyboard problems 19 Standby or hibernation problems . . . . 19 Computer screen problems 20 Battery problems 22 A Hard disk drive problem 22 Fingerprint authentication problems . . . 22 A startup problem 23 Other problems 23 Starting BIOS Setup Utility 23 Chapter 4. Recovery options 25 Using Rescue and Recovery 25 Restoring factory contents 25 Recovering data 26 Installing a new operating system. . . . . 26 Chapter 5. Upgrading and replacing devices 27 Replacing the battery 27 Upgrading the hard disk drive 29 Replacing memory 31 Chapter 6. Getting help and service . . . 35 Getting help and service 35 Getting help on the Web 35 Calling the Customer Support Center . . . 35 Getting help around the world 37 Appendix A. Warranty information . . . . 39 Warranty Information 39 Warranty Period 39 Types of Warranty Service 41 Worldwide telephone list 43 Appendix B. Customer Replaceable Units (CRUs 47 Appendix C. Features and Specifications 49 Features 49 Specifications 50 Appendix D. Notices 53 Notices 53 Television output notice 54 Electronic emissions notices 54 Federal Communications Commission (FCC) Statement 54 Industry Canada Class B emission compliance statement 55 Avis de conformité à la réglementation d'Industrie Canada 55 European Union EMC Directive conformance statement 55 Important information for the European Directive 2002/96/EC 56 IBM Lotus Software Offer 57 Trademarks 59 Index 61 © Copyright Lenovo 2006 iii