Lexmark CX410 User's Guide - Page 276
Error message about reading the flash drive appears, Incorrect characters print, Step 1
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Troubleshooting 276 Error message about reading the flash drive appears Action Step 1 Check if the flash drive is inserted into the front USB port. Note: The flash drive will not work if it is inserted into the rear USB port. Yes Go to step 2. No Insert the flash drive into the front USB port. Is the flash drive inserted into the front USB port? Step 2 Wait until the printer is Go to step 3. Check if the indicator light on the printer control panel is blinking green. ready, then view the Note: A green blinking light indicates that the printer is busy. held jobs list, and then print the documents. Is the indicator light blinking green? Step 3 a Check for an error message on the display. b Clear the message. Go to step 4. The problem is solved. Does the error message still appear? Step 4 Check if the flash drive is supported. For more information on tested and approved USB flash drives, see "Supported flash drives and file types" on page 67. Go to step 5. The problem is solved. Does the error message still appear? Step 5 Check if the USB port is disabled by the system support person. Contact customer support. The problem is solved. Does the error message still appear? Incorrect characters print Action Step 1 Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Yes Deactivate Hex Trace mode. No Go to step 2. Is the printer in Hex Trace mode? Step 2 a From the printer control panel, select Standard Network or Network [x], and then set SmartSwitch to On. b Resend the print job. Contact customer support. The problem is solved. Do incorrect characters print?
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