Lexmark CX410 User's Guide - Page 296

Toner fog or background shading appears on prints, Step 3, Warning-Potential Damage

Page 296 highlights

Troubleshooting 296 Action Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Go to step 4. Do streaked vertical lines appear on prints? Step 4 a Remove, and then reinstall the imaging kit. Warning-Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. b Resend the print job. Go to step 5. Do streaked vertical lines appear on prints? Step 5 Replace the imaging kit, and then resend the print job. Contact customer support. Do streaked vertical lines appear on prints? No The problem is solved. The problem is solved. The problem is solved. Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Step 1 a Remove, and then reinstall the imaging kit. Warning-Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. b Resend the print job. Does fog or shading disappear from the prints? Yes No The problem is solved. Go to step 2.

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Action
Yes
No
Step 3
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 4.
The problem is solved.
Step 4
a
Remove, and then reinstall the imaging kit.
Warning—Potential Damage:
Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage:
Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 5.
The problem is solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked vertical lines appear on prints?
Contact
customer
support
.
The problem is solved.
Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Action
Yes
No
Step 1
a
Remove, and then reinstall the imaging kit.
Warning—Potential Damage:
Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage:
Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b
Resend the print job.
Does fog or shading disappear from the prints?
The problem is solved.
Go to step 2.
Troubleshooting
296