Lexmark MX6500e Quick Reference - Page 23

Clearing jams

Page 23 highlights

8 Touch Send It. Remote scan in progress appears on the scanner display. The scanned image opens automatically on the computer screen. Scanning to a flash drive 1 Load an original document facedown into the ADF or on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 Insert the flash drive into the USB port on the side of the scanner control panel. The USB Drive home screen appears. 4 Select the destination folder, and then navigate to: Scan to USB drive > adjust the scan settings > Scan It Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlined in this section. To clear a jam message and resume printing, clear the entire paper path, and then touch Continue, jam cleared on the home screen. If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto, then the printer reprints the jammed page if enough printer memory is available. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it. • Do not load too much paper. Make sure the stack height is below the maximum paper fill indicator. • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray. For more information, see the "Loading paper and specialty media" section of the User's Guide. Allow the paper to enter the optional mailbox bins properly • Make sure to adjust the bin extender so that the paper size indicators match the size of the paper used. Notes: - If the bin extender is shorter than the size of the paper you are printing on, then the paper causes a jam in the mailbox bin. For example, if you are printing on a legal-size paper and the bin extender is set to letter-size, then a jam occurs. - If the bin extender is longer than the size of the paper you are printing on, then the edges become uneven and the paper is not stacked properly. For example, if you are printing on a letter-size paper and the bin extender is set to legal-size, then the paper does not stack properly. 23

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8
Touch
Send It
.
Remote scan in progress
appears on the scanner display.
The scanned image opens automatically on the computer screen.
Scanning to a flash drive
1
Load an original document facedown into the ADF or on the scanner
glass.
Note:
Do not load postcards, photos, small items,
transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2
If you are loading a document into the ADF, then adjust the paper
guides.
3
Insert the flash drive into the USB port on the side of the scanner
control panel.
The USB Drive home screen appears.
4
Select the destination folder, and then navigate to:
Scan to USB drive
> adjust the scan settings >
Scan It
Clearing jams
By carefully selecting paper and loading it properly, you can avoid most
jams. If jams do occur, follow the steps outlined in this section.
To clear a jam message and resume printing, clear the entire paper
path, and then touch
Continue, jam cleared
on the home screen. If Jam
Recovery is set to On, then the printer prints a new copy of the page
that jammed. If Jam Recovery is set to Auto, then the printer reprints
the jammed page if enough printer memory is available.
Avoiding jams
Load paper properly
Make sure paper lies flat in the tray.
Correct loading of paper
Incorrect loading of paper
Do not remove a tray while the printer is printing.
Do not load a tray while the printer is printing. Load it before
printing, or wait for a prompt to load it.
Do not load too much paper. Make sure the stack height is below
the maximum paper fill indicator.
Do not slide the paper into the tray. Load paper as shown in the
illustration.
Make sure the guides in the tray or the multipurpose feeder are
properly positioned and are not pressing tightly against the paper
or envelopes.
Push the tray firmly into the printer after loading paper.
If you are loading prepunched paper for use with the staple finisher,
then make sure the holes on the long edge of the paper are on the
right side of the tray. For more information, see the “Loading paper
and specialty media” section of the
User’s Guide
.
Allow the paper to enter the optional mailbox bins
properly
Make sure to adjust the bin extender so that the paper size
indicators match the size of the paper used.
Notes:
If the bin extender is shorter than the size of the paper you
are printing on, then the paper causes a jam in the mailbox
bin. For example, if you are printing on a legal-size paper and
the bin extender is set to letter-size, then a jam occurs.
If the bin extender is longer than the size of the paper you
are printing on, then the edges become uneven and the
paper is not stacked properly. For example, if you are
printing on a letter-size paper and the bin extender is set to
legal-size, then the paper does not stack properly.
23