Lexmark X264 User's Guide - Page 191
Check the display for error messages, The toner may be low, The scanner glass may be dirty
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Page 191 highlights
Troubleshooting 191 • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the toner cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with water. If your printer has an ADF, be sure to clean the ADF scanner glass as well. For more information, see: "Cleaning the scanner glass" on page 146. THE COPY IS TOO LIGHT OR TOO DARK Adjust the copy darkness setting. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is satisfactory. CHECK THE DOCUMENT PLACEMENT • Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. • If you previously loaded your original document into the ADF, try loading it on the scanner glass. UNWANTED TONER IS IN THE BACKGROUND • Adjust the darkness to a lighter setting. • Change the Background Removal setting in the Copy Settings menu. PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT • From the printer control panel, press the Content button until the light comes on next to Text/Photo. • Rotate the original document on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting.
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