Lexmark X925 Lexmark Document Producer - Page 57

One or more servers cannot be set offline, Error in importing a license

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Troubleshooting 57 One or more servers cannot be set offline From the Windows Services control panel, make sure the Lexmark Solutions Apache Agent service is running. Error in importing a license Try one or more of the following: • Make sure the correct address is used for the database and load balancer when installing servers. Note that when the server is installed on the same computer as the database and the load balancer, the fully qualified domain name of the computer must still be used, not localhost or the loopback address (127.0.0.1). If the address is specified incorrectly, then uninstall and reinstall the applicable servers. • Make sure the correct address is used for the database when installing the load balancer. Note that when the load balancer is installed on the same computer as the database, the fully qualified domain name of the computer must still be used, not localhost or the loopback address (127.0.0.1). If the address is specified incorrectly, then uninstall and reinstall the load balancer and all servers. The server log contains Quartz errors Make sure to synchronize the time on all computers used in the LDD system before installing LDD components. If the time is not synchronized, then do the following: 1 Uninstall all components. 2 Synchronize the time on all computers using an NTP server. 3 Reinstall all components.

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One or more servers cannot be set offline
From the Windows Services control panel, make sure the Lexmark Solutions Apache Agent service is running.
Error in importing a license
Try one or more of the following:
•
Make sure the correct address is used for the database and load balancer when installing servers. Note that when
the server is installed on the same computer as the database and the load balancer, the fully qualified domain name
of the computer must still be used, not localhost or the loopback address (
127.0.0.1
). If the address is specified
incorrectly, then uninstall and reinstall the applicable servers.
•
Make sure the correct address is used for the database when installing the load balancer. Note that when the load
balancer is installed on the same computer as the database, the fully qualified domain name of the computer must
still be used, not localhost or the loopback address (
127.0.0.1
). If the address is specified incorrectly, then
uninstall and reinstall the load balancer and all servers.
The server log contains Quartz errors
Make sure to synchronize the time on all computers used in the LDD system before installing LDD components.
If the time is not synchronized, then do the following:
1
Uninstall all components.
2
Synchronize the time on all computers using an NTP server.
3
Reinstall all components.
Troubleshooting
57