Memorex MVD4544 User Guide - Page 48

TROUBLESHOOTING GUIDE (DVD SIDE) Check the following before requesting service: SYMPTOM GENERAL No power. Power on, but unit not functioning properly. POSSIBLE CAUSE AC cord unplugged. Condensation has formed. Wrong type of disc inserted. Unit needs to be reset. POSSIBLE SOLUTION Plug in the AC cord to an AC outlet. Unplug the unit and wait about one to two hours to allow the player to dry. This unit cannot play discs, other than DVD, VCD, MP3 or standard/picture CDs. Press the POWER button to turn the unit off, then unplug the power cord. Wait one minute and then plug the unit back in. No picture. No sound. Playback picture rolls. The playback picture is poor. The Search feature is not working. The picture is not fitting properly. The remote control is not working. The PREFERENCES menu cannot be accessed (it is dimmed) in the SETUP MENU. The disc is dirty or inserted incorrectly. Some features and functions are not available on all discs. The equipment is not connected properly. The INPUT of the TV is not set to receive the DVD signal output. The video cables are not securely connected. Progressive Scan switch is set to ON. The connected TV's power is off. The equipment is not connected properly. The equipment connected with the audio cable is not set to receive the DVD signal input. The audio cables are not securely connected. The connected receiver's power is off. Unit needs to be reset to NTSC. The disc is dirty. Some discs have sections that do not allow searching. Wrong menu option is selected in the SETUP MENU. The batteries are weak or dead. The batteries are not installed properly. The remote is not aimed at the sensor. Distance is too far or there is too much light in the room. There is an obstacle in the path of the beam. There is a disc in the disc tray. Clean disc and insert label side-up. This is normal; try another function. Connect the equipment according to the instructions in this manual. Select the appropriate video input mode, usually VIDEO or AV. Connect the video cables securely. Set switch to OFF, see bottom of next page. Turn the TV on. Connect the equipment according to the instructions in this manual. Select the appropriate audio input mode. Connect the audio cables securely. Turn the audio receiver on. Turn unit off and then back on to auto set it. Clean the disc. This is normal on some discs. Select the correct TV type (PS, LB, WIDE) which matches the TV you are using. Install fresh batteries. Install batteries according to the diagram. Aim the remote at the sensor. Operate within 20ft, or reduce the light in the room. Move the obstacle. Remove the disc from the disc tray, as there cannot be any disc inserted when setting the preferences. 47