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Oki B6250n Reference Guide - Page 129

Mail Related Troubles

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MAIL RELATED TROUBLES This section explains how to fix the troubles when the mail notification services and E-mail Printing features are used. SYMPTOM REASON/ACTION Cannot perform E-mail printing. During E-mail printing, the attached PDF file was not printed. During mail notification services, the printer status was not notified by e-mail. Check the following settings: • Is the printer e-mail address specified? • Is [Enable] set for [Receive E-mail]? • Is the server IP address specified correctly? • Are the POP user name and password specified correctly? Is the server working correctly? Check with your network administrator. If the memory capacity is insufficient, it may not be printed. If you print big attachments frequently, we recommend adding memory. Check the following settings: • Is the printer e-mail address specified? • Is the POP3 server IP address (if [POP3] is selected as the receive protocol) specified correctly? • Are the POP user name and password specified correctly? • Are the items to be notified set correctly? • Are the destination e-mail addresses entered Is the POP server working correctly? Check with your network administrator. B6250/B6500 User's Guide> 129

Section	Page
User Guide	1
Preface	3
Conventions	4
Low Power Mode Feature	5
Illegal Copies and Printouts	6
Table Of Contents	7
Basic Operations	11
Main Components and Their Functions	11
Standard Configuration	11
With Optional Accessories	12
Internal View	13
Control Panel	14
Display	15
Print Screen	15
Menu Screen	16
Switching On and Off the Power	17
Switching On the Power	17
Switching Off the Power	17
Power Saver Modes	18
Exiting the Power Saver Mode	18
Cancelling/Checking Printing	19
Cancelling Printing	19
Checking Status of Print Data	20
Displaying Optional Accessory Configuration and Paper Tray Settings	20
Printing	22
Printing From the Computer	22
Useful Print Features In Properties Dialog Box	22
Printing on Envelopes	23
Loading Envelopes	23
Printing on Envelopes	24
Printing on Transparencies	25
Loading Transparencies	25
Printing on Transparencies	25
Printing on Custom Size Paper/Long Paper	26
Loading Custom Size Paper	26
Setting Custom Paper Sizes	26
A. Select paper feed options.	27
B. Select Custom Size.	27
C. In the Name Field, Type a name for your custom size.	27
D. Click on the unit of measure radio button for the units you would like to use (mm for millimeters or inch for inches.)	27
E. In the width field, enter the width of the custom size paper (89 to 216 mm, 3 to 8.5 in.).	27
F. In the length field, enter the length of the custom size paper (146 to 356 mm, 5.75 to 14 in.).	27
G. Click add to store the new custom size.	27
H. Click OK to close the Dialog Box.	28
Printing on Custom Size Paper	28
Print Confidential Document - Secure Print	29
About Secure Print	29
Stored Job	29
Configuring Secure Print	30
Proof Print - Print After Checking Printing Result	31
About Proof Print	31
Configuring Proof Print	32
Print at a Specified Time - Timed Job	34
Registering Timed Job	34
Cancelling Timed Job	34
Direct Printing of PDF Files	36
Printing PDF File	36
Printing via Electronic Mail - E-mail Printing	37
Environment Settings for E-mail Printing	37
Sending E-mails	37
Attachments That Can Be Sent	37
Sending E-mails	38
Email Receive	38
Send File	41
Printing Barcoding Using PCL	44
Intelligent barcoding	44
About Paper	45
About Paper	45
Usable Paper	45
Standard Paper	46
Special Media	47
Unusable Paper	48
Storing and Handling Paper	49
Loading Paper	49
Loading Paper in a Paper Tray	49
Automatic Tray Selection	51
Setting Custom Paper Sizes	52
Setting Paper Types	54
Settings on the Control Panel	56
Settings on the Control Panel	57
About this Chapter	57
Control Panel Features	57
LCD Display	58
Menu Screen	59
Navigating the Control Panel Menus	59
Menu Structure	61
Print Jobs Menu	65
Information Menu	66
Print Menu	68
Media Menu	71
Sys Config Menu	76
PCL Emulation	78
FX Emulation	80
Parallel Menu	83
Serial Menu	84
USB Menu	87
Network Menu	88
Sys Adjust Menu	91
Date/Time Menu	95
Maintenance Menu	97
Usage Menu	98
Flash Menu	99
Disk Menu	101
Comp FLASH Menu	103
Job Accounting	105
Spooling	106
Troubleshooting	107
When Paper Jams	107
Inside Cover A	107
Inside Paper Tray	108
When Problems Occur	111
When the Print Quality is Poor	117
Message List	121
Message List (alphabetical order)	121
Network Related Troubles	125
Using TCP/IP	125
When the printer is not printing	125
For Windows NT 4. 0/Windows 98/Windows 2000/Windows XP	127
When the printer is not printing	127
Using Printer Web Page	128
Mail Related Troubles	129
Networks and Systems	130
Checking/Managing the Printer Status on the Computer	130
Settings For Network	130
Computer OSs	130
Browsers	131
Web Browser Settings	131
For Netscape Communicator	131
For Internet Explorer	131
Setting Up Printer Networking	132
Setting IP Address	132
IP Filter Feature via IP Address List	133
Novell	133
Netware	133
Queue-based printing	133
Introduction	133
Novell Printing Mechanisms	134
NPRINTER Printing	134
PSERVER Printing	135
NDPS Printing	135
Novell Protocols	136
TCP/IP Protocol	136
IPX/SPX/NCP Network Protocols	136
Auto-reattach to file server	136
Banner Pages	136
Daily Care	138
Toner Coverage Average	138
Replacing the Drum/Toner Cartridge	140
Caution on Handling the Drum/Toner Cartridge	141
Replacing the Drum/Toner Cartridge	141
Printing Reports/Lists	144
Types of Reports/Lists	144
Printing Job Accounting Summary	144
Printing Storage Summary	145
Checking Printer Status via E-mail	146
About Email Send Service	146
Settings for Email Send	147
Setting the Email Send Environment (at This Printer)	147
Setting the Printer Driver Properties	149
Job Accounting	150
Checking Printed Pages	151
Checking Total Printed Pages on Meter	151
Cleaning the Printer	152
Cleaning the Exterior	152
Cleaning the Interior	152
Cleaning the Feed Roll	154
When Moving the Printer	156
Appendix A	158
PCL Emulation Symbol Sets	158
Appendix B	159
Introduction	159
How Barcoding Works	159
Interpretation of Font Selection Parameters	161
Barcode Symbology	161
Human Readable Interpretation (HRI) Output Control	162
Human Readable Interpretation (HRI) Font Control	163
Barcode Height Specification	163
Bar Width Configuration	164
Function 1 parameter interpretation	164
Function 2 parameter interpretation	165
Space Width Configuration	165
Code 128 Control Codes	166
PCL Escape Sequence Example	166
Parameter Meaning	166
Another PCL ESCAPE SEQUENCE EXAMPLE	167
Parameter Meaning	167