Panasonic KXTG5212 KXTG5210 User Guide - Page 58

Transferring A Call To A Mailbox

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Transferring a Call to a Mailbox Handset When you answer a call and the caller wants to talk to someone who is not available, you can place the caller into one of the mailboxes, where the caller can leave a message. Tell the outside caller you will transfer him or her to the desired party's mailbox. Remind the caller to press # (the pound sign) and the mailbox number of the desired party (if necessary). 1 Press [HOLD/INTERCOM] during a call. • The call is put on hold. Press extension# to transfer 1-4=Handset 9=Mailbox 2 Press [9] to hang up the call. After you press [9]: The caller will then hear the greeting (p. 22), and while that message is playing the caller can press [#] and the mailbox number ([1] to [3]). Then the caller will hear "Please leave your message". The caller can leave a message in the mailbox. OR If the caller does not specify the mailbox, the caller can leave a message in Mailbox 1 after the greeting. • Even if you subscribe to Caller ID service (p. 30), Caller ID information will not be displayed while the message is being played. The Caller ID information will be recorded in the Caller List (p. 31) if the transferred call is an incoming call. Interrupting remote operation If another user is calling from a remote location to access a mailbox and you mistakenly answer the call, repeat steps 1 and 2 above. • The user can then access a mailbox, by entering the remote code (see "Remote Operation from a Touch Tone Phone" on page 59). 58

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58
Transferring a Call to a Mailbox
When you answer a call and the caller wants to talk to someone who is not
available, you can place the caller into one of the mailboxes, where the caller can
leave a message.
Tell the outside caller you will transfer him or her to the desired party’s mailbox.
Remind the caller to press # (the pound sign) and the mailbox number of the
desired party (if necessary).
•
Even if you subscribe to Caller ID service (p. 30), Caller ID information will not be
displayed while the message is being played. The Caller ID information will be
recorded in the Caller List (p. 31) if the transferred call is an incoming call.
1
Press
[HOLD/INTERCOM]
during a call.
•
The call is put on hold.
2
Press
[9]
to hang up the call.
The caller will then hear the greeting (p. 22), and while
that message is playing the caller can press
[#]
and the mailbox number (
[1]
to
[3]
). Then the caller will hear “
Please leave your message
”. The caller can
leave a message in the mailbox.
OR
If the caller does not specify the mailbox, the caller can leave a message in
Mailbox 1 after the greeting.
Interrupting remote operation
If another user is calling from a remote location to access a mailbox and you
mistakenly answer the call, repeat steps 1 and 2 above.
•
The user can then access a mailbox, by entering the remote code (see
“Remote Operation from a Touch Tone Phone”
on
page 59).
Handset
Press extension#
to transfer
1-4=Handset
9=Mailbox
After you press
[9]
: