Panasonic KXTG5212 KXTG5210 User Guide - Page 75

Answering System, For assistance, please call: 1-800-211-PANA7262, MEMO]

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Page 75 highlights

Preparation Telephone System Answering System Useful Information Troubleshooting Answering System Problem Cause & Remedy The Answering System is on, but incoming messages are not recorded. • The recording time is set to "Greeting only". Select "1 minute", "2 minutes" or "3 minutes" (p. 24). • Memory is full. Erase unnecessary messages (p. 56). " FULL " flashes and the ANSWER ON indicator flashes rapidly. No new messages are recorded. • Memory is full. Erase unnecessary messages (p. 56). You cannot access a mailbox from the base unit or the handset. • If more than one other user is using the handset and/or base unit, you may not be able to access the mailbox. Try again later. • If another user is listening to messages or the Answering System is handling a call, you cannot access the mailbox. Try again later. You cannot access a mailbox from a touch tone phone. • Make sure you entered the correct remote code (p. 60). • The Answering System may not respond if the tones are too short to activate the unit. Press each button firmly. • The Answering System is off. Turn it on (p. 62). When you play back messages or turn on the Answering System, the base unit and handset announce the wrong day and time. • The date and time may be set incorrectly. Set the date and time again (p. 17). Caller ID information is not displayed during message playback (p. 55). • Caller ID information will not be displayed - if a message is recorded by using [MEMO] (p. 57), or - if a call is transferred to a mailbox and the caller leaves a message (p. 58). For assistance, please call: 1-800-211-PANA(7262) 75

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Useful Information
Answering System
Preparation
75
Troubleshooting
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Answering System
Problem
Cause & Remedy
The Answering System is on,
but incoming messages are
not recorded.
•
The recording time is set to “Greeting only”.
Select “1 minute”, “2 minutes” or “3 minutes”
(p. 24).
•
Memory is full. Erase unnecessary messages
(p. 56).
“
”
flashes and the
ANSWER ON indicator flashes
rapidly. No new messages are
recorded.
•
Memory is full. Erase unnecessary messages
(p. 56).
You cannot access a mailbox
from the base unit or the
handset.
•
If more than one other user is using the
handset and/or base unit, you may not be able
to access the mailbox. Try again later.
•
If another user is listening to messages or the
Answering System is handling a call, you
cannot access the mailbox. Try again later.
You cannot access a mailbox
from a touch tone phone.
•
Make sure you entered the correct remote
code (p. 60).
•
The Answering System may not respond if
the tones are too short to activate the unit.
Press each button firmly.
•
The Answering System is off. Turn it on (p. 62).
When you play back
messages or turn on the
Answering System, the base
unit and handset announce
the wrong day and time.
•
The date and time may be set incorrectly. Set
the date and time again (p. 17).
Caller ID information is not
displayed during message
playback (p. 55).
•
Caller ID information will not be displayed
— if a message is recorded by using
[MEMO]
(p. 57), or
— if a call is transferred to a mailbox and the
caller leaves a message (p. 58).
FULL