Philips MX6000I User manual - Page 46
Troubleshooting, Problem, Solution
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English Troubleshooting WARNING Under no circumstances should you try to repair the unit yourself as this will invalidate the warranty. Do not open the unit as there is a risk of electric shock. If a fault occurs, first check the points listed before taking the unit for repair. If you are unable to solve a problem by following these hints, consult your dealer or service center. Problem Solution Disc does not playback. - Make sure the correct program number (channel number) for the Streamium System has been selected on the TV. - Make sure the Streamium System and the TV are connected properly. - Make sure the disc is not scratched or dirty. Replace or clean the disc. - Make sure the disc has been inserted, printed side up. - Make sure you have inserted the right disc type: DVD, (Super) Video CD, Audio CD, CDR(W) or MP3-CD. - Make sure the region code of the DVD matches the Streamium System. - Change the Parental level (See "Access control"). - Press SYSTEM MENU to exit the system menu. Cannot activate some features, such as angles, subtitles or multi-language Audio. - The features may not be available on the disc.Try another disc. No sound or distorted sound - Adjust the volume. - Check the speaker connections and settings. - Disconnect the headphones. - Press 2OK to resume normal playback. - Press the corresponding source button on the remote control (DVD, INTERNET, ...) to choose the source you want to hear through the Streamium System. No sound from the center and/or surround speakers. - Make sure the center and surround speakers are connected correctly. - Press SURROUND on the remote control to select another surround effect. No digital surround sound - Make sure the selected source (inserted disc, Internet media, ...) supports digital surround sound (Dolby Digital, DTS, MPEG). - Make sure external exquipment that plays digital surround sound is connected to DIGITAL IN. Radio reception is poor. - If the signal is too weak, adjust the antenna or connect an external antenna for better reception. - Place the antenna farther away from other equipment (TV,VCR, digital equipment, ...) that may disturb radio reception. - Increase the distance between the Streamium System and your TV or VCR. The remote control does not function - Press the desired source button on the remote control (DVD, properly. INTERNET, ...), then press the desired function button (e. g. 2OK, T). The Streamium System does not - Unplug the power cord and wait at least 10 seconds before reconnecting respond to any of the buttons, including the unit. the standby button. 46