Ricoh Aficio MP C5502 User Guide - Page 726
B, W, L, I 0104-000
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8. Troubleshooting Messages "Authentication has failed." "Authentication has failed." "Authentication has failed." "Administrator Authentication for User Management must be set to on before this selection can be made." "Failed to obtain URL." Cause Solutions The entered login user name or login password is incorrect. Ask the user administrator for the correct login user name and login password. See the error codes below for possible solutions: B, W, L, I 0104-000 B, W, L, I 0206-003 W, L, I 0406-003 Authentication failed because no more users can be registered. (The number of users registered in the Address Book has reached capacity.) Delete unnecessary user addresses. See the error codes below for possible solutions: W, L, I 0612-005 Cannot access the authentication server when using Windows authentication, LDAP authentication, or Integration Server authentication. A network or server error may have occurred. Confirm the network in use with the LAN administrator. If an error code appears, follow the instructions next to the error code in the table below. User administrator privileges have not been enabled in [Administrator Authentication Management]. To specify Basic authentication, Windows authentication, LDAP authentication, or Integration Server authentication, you must first enable user administrator privileges in [Administrator Authentication Management]. For details, see p.15 "Configuring Administrator Authentication". The machine cannot connect to the server or cannot establish communication. Make sure the server's settings, such as the IP address and host name, are specified correctly on the machine. Make sure the host name of the UA Server is specified correctly. 282
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