Ricoh Aficio MP C5502 User Guide - Page 742

8. Troubleshooting Error Code I0406-003 I0406-301 I0406-301 I0409-000 I0511-000 I0607-001 Cause Solution An authentication error occurred because the user name contains a space, colon (:), or quotation mark ("). Recreate the account if the account name contains any of these prohibited characters. If account name was entered incorrectly, enter it correctly and log in again. 1. The URL could not be obtained. Obtain the URL using Obtain URL in Integration Server authentication. 2. A login user name or password error occurred. 1. Make sure the login user name and password are entered correctly. 2. Make sure that a usable login name is registered on the machine. Authentication will fail in the following cases. If the login user name contains a space, colon (:), or quotation mark ("). If the login user name exceeds 128 bytes. Authentication timed out because the server did not respond. Contact the server or network administrator. If the situation does not return to normal, contact your service representative. The authentication server login name is the same as a user name already registered on the machine. (Names are distinguished by the unique attribute specified in the LDAP authentication settings.) 1. Delete the old, duplicated name or change the login name. 2. If the authentication server has just been changed, delete the old name on the server. An authentication error occurred because the Address Book is being used at another location. Wait a few minutes and then try again. 298