Ricoh Aficio MP C5502 User Guide - Page 743
If the Machine Cannot Be Operated, Specifying a Driver Encryption
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If Authentication Fails Error Code I0606-004 I0612-005 I0707-001 Cause Authentication failed because the user name contains language that cannot be used by general users. Authentication failed because no more users can be registered. (The number of users registered in the Address Book has reached capacity.) An authentication error occurred because the Address Book is being used at another location. Solution Do not use "other", "admin", "supervisor" or "HIDE*" in general user accounts. Ask the user administrator to delete unused user accounts in the Address Book. Wait a few minutes and then try again. If the Machine Cannot Be Operated If the following conditions arise while users are operating the machine, provide the instructions on how to deal with them. Condition Cause Solution Cannot perform the following: • Print with the printer driver • Connect with the TWAIN driver • Send or print with the LANFax driver User authentication has been rejected. Confirm the user name and login name with the administrator of the network in use if using Windows authentication, LDAP authentication, or Integration Server authentication. Confirm with the user administrator if using Basic authentication. Cannot perform the following: • Print with the printer driver • Connect with the TWAIN driver • Send or print with the LANFax driver The encryption key specified in the driver does not match the machine's driver encryption key. Specify the driver encryption key registered in the machine. For details, see p.181 "Specifying a Driver Encryption Key". 299
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