Ricoh Aficio MP C5502 User Guide - Page 744
Key:Encryption Strength is not, Management Tool or Address
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8. Troubleshooting Condition Cause Solution Cannot connect with the TWAIN driver. The SNMPv3 account, password, and encryption algorithm do not match settings specified on this machine. Specify the account, password and the encryption algorithm of SNMPv3 registered in the machine using network connection tools. Cannot authenticate using the TWAIN driver. Another user is logging in to the Wait for the user to log out. machine. Cannot authenticate using the TWAIN driver. Authentication is taking time because of operating conditions. Make sure the LDAP server setting is correct. Make sure the network settings are correct. Cannot authenticate using the TWAIN driver. Authentication is not possible while the machine is editing the Address Book data. Wait until editing of the Address Book data is complete. After starting "User Management Tool" or "Address Management Tool" in SmartDeviceMonitor for Admin and entering the correct login user name and password, a message that an incorrect password has been entered appears. "Driver Encryption Key:Encryption Strength" is not set correctly. Alternatively, "SSL/TLS" has been enabled although the required certificate is not installed in the computer. Set "Driver Encryption Key:Encryption Strength" to [Simple Encryption]. Alternatively, enable "SSL/TLS", install the server certificate in the machine, and then install the certificate in the computer. For details, see p.262 "Specifying the Extended Security Functions" and p.136 "Configuring SSL/TLS". Cannot log in to the machine using [Document Server (MFP): Authentication/Encryption] in DeskTopBinder. "Driver Encryption Key:Encryption Strength" is not set correctly. Alternatively, "SSL/TLS" has been enabled although the required certificate is not installed in the computer. Set "Driver Encryption Key:Encryption Strength" to [Simple Encryption]. Alternatively, enable "SSL/TLS", install the server certificate in the machine, and then install the certificate in the computer. For details, see p.262 "Specifying the Extended Security Functions" and p.136 "Configuring SSL/TLS". 300
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