Western Digital WDBLGT0080KBK User Manual - Page 2

WD® Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wdc.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below. WD Guardian™ Services premium Technical Support and Extended Warranty services are also available for Small Business Customers. Contact WD Technical support at http://support.wdc.com for information about this extra level of support and how to obtain it. Your product includes 30 days of free telephone support during the 3-year standard limited warranty period. This 30-day period starts on the date of your first telephone contact with WD Technical Support. Email support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product on the Registration page on the user interface or online at http://register.wdc.com. Accessing Online Support Visit our product support website at http://support.wdc.com and choose from these topics: • Downloads - Download drivers, software, and updates for your WD product. • Registration - Register your WD product to get the latest updates and special offers. • Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information. • Knowledge Base - Search by keyword, phrase, or answer ID. • Installation - Get online installation help for your WD product or software. • WD Community - Share your thoughts and connect with other WD users. Contacting WD Technical Support When contacting WD for support, have your WD product serial number, system hardware, and system software versions available. North America English Spanish Mexico 855.556.5117 855.556.5117 001 8002754932 Europe (toll free)* Europe Middle East Africa 00800 ASK4 WDEU (00800 27549338) +31 880062100 +31 880062100 +31 880062100 South America Asia Pacific Chile 1230 020 5871 Australia 1 800 42 9861 Venezuela 0800 100 2855 China 800 820 6682/+65 62430496 Peru 0800-54003 Hong Kong +800 6008 6008 Uruguay 000 413 598 3787 India 1 800 200 5789 Argentina 0800 4440839 Indonesia +803 852 9439 Brazil 0800 7704932 Japan 0120 994 120/00531 65 0442 Korea 02 703 6550 Malaysia +800 6008 6008/1 800 88 1908/ +65 62430496 Philippines 1 800 1441 0159 Singapore +800 6008 6008/+800 608 6008/ +65 62430496 Taiwan +800 6008 6008/+65 62430496 * Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom. Registering Your WD Product Register your WD product to get the latest updates and special offers. You can easily register your product on the user interface of the product software or online at http://register.wdc.com