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How the WD Sentinel DX4000 Fits into Your Office

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USER ROLES AND RESPONSIBILITIES How the WD Sentinel DX4000 Fits into Your Office WD SENTINEL DX4000 17 ADMINISTRATOR'S GUIDE

Section	Page
WD® Service and Support	2
Accessing Online Support	2
Contacting WD Technical Support	2
Registering Your WD Product	2
Important User Information	5
Important Safety Instructions	5
Handling Precautions	6
Recording Your WD Product Information	6
About This Guide	7
Product Overview	8
Getting to Know Your WD Sentinel DX4000 Server	8
Key Features	9
Package Contents	11
System Requirements and Compatibility Information	12
Technical Specifications	13
Product Views	14
Indicators	16
LCD	16
LEDs	17
Where to Find Help	18
User Roles and Responsibilities	19
Types of WD Sentinel DX4000 Users	19
How the WD Sentinel DX4000 Fits into Your Office	21
Managing the WD Sentinel Server (Dashboard)	22
Setting up WD Sentinel Server & Connecting Computers	22
Accessing the Dashboard	22
Performing Dashboard Tasks	23
Using the Home Page	23
Home Page Tabs	24
Home Page Tasks Panel	25
Managing User Accounts	25
Managing Server Folders	25
Monitoring System Health and Alerts	26
Health Tab	26
Health Tasks	28
Updating Software	29
Manual Updates of WD Software	29
Automatic Updates of WD Software	30
Updating Microsoft Software	31
Managing Server Settings	31
General	31
Customize Media Settings	32
Creating a HomeGroup	32
Enable and Control Remote Web Access	32
Join an Active Domain Server	33
Shutting Down the Server	33
Managing Storage on the WD Sentinel Server	35
WD Sentinel Server RAID Storage	35
Using USB Storage	36
Replacing a Failed Drive	38
Adding Capacity by Adding a Drive	39
Using the WD Sentinel Server’s Features	40
Using the Launchpad (Internal Users)	40
Accessing the Launchpad	40
Selecting Launchpad Options (Windows PC or Mac Computer)	43
Managing the Launchpad	43
Accessing Shared Folders Over Your Network	45
Accessing Computers and Shared Folders Remotely	45
Backing up (Windows PC)	47
Scheduling Automatic Backups (Dashboard only)	47
Initiating Backups	48
Recovering/Restoring (Windows PC)	50
Restoring Windows PC Computers (Bare Metal Restore)	50
To recover individual files and folders:	52
Recovering the WD Sentinel Server	52
Requirements	52
Create the DVD	52
Run the DVD	53
Unlock my drives	53
Recreating the storage	56
Performing a Recovery	58
Troubleshooting	61
Specific Problems and Corrective Actions	61
LEDs do not light up.	61
Connecting to Shared Folders on a WD Sentinel server from a Windows PC on which Launchpad is not installed	61
Cannot access Windows PCs via Remote Access	62
Best Practices	63
Setting up the WD Sentinel DX4000	63
Setting up Client Computers	63
Using the WD Sentinel DX4000 Efficiently	64
Replacing Drives	64
Sharing Files with External Users	64
Shutting Down	65
Regulatory and Warranty Information	66
Regulatory Compliance	66
FCC Class B Information	66
ICES/NMB-003 Compliance	66
Safety Compliance	66
CE Compliance for Europe	66
Environmental Compliance (China)	67
Obtaining Service	67
Limited Warranty	68
GNU General Public License (“GPL”)	68
Glossary	69

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USER ROLES AND RESPONSIBILITIES

WD SENTINEL DX4000

ADMINISTRATOR’S GUIDE

How the WD Sentinel DX4000 Fits into Your Office