ZyXEL P-792H v2 User Guide - Page 400
Internet Access
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Chapter 38 Troubleshooting I cannot Telnet to the P-792H v2. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload new firmware. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. 38.3 Internet Access I cannot access the Internet. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.4 on page 27. 2 Make sure you entered your ISP account information correctly in the wizard. These fields are case-sensitive, so make sure [Caps Lock] is not on. 3 Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again. 4 If the problem continues, contact your ISP. I cannot access the Internet anymore. I had access to the Internet (with the P792H v2), but my Internet connection is not available anymore. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.4 on page 27. 2 Turn the P-792H v2 off and on. 400 P-792H v2 User's Guide