2010 Mercedes S-Class Owner's Manual - Page 391

Useful features Power outlet in trunk information on to the Customer Assistance Center 389 i Location of the vehicle on a map is only possible if the vehicle is able to receive signals from the GPS satellite network and pass the information on to the Customer Assistance Center. The Tele Aid system Tele Aid ! In order to activate the Tele Aid system, a subscriber agreement must be completed. To ensure your system is activated and operational, please press Information button E to perform the acquaintance call. Failure to complete either of these steps may result in a system that is not activated. If you have any questions regarding activation, please call the Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) (USA only) or 1-888-923-8367 (Canada only). Shortly after the completion of your Tele Aid acquaintance call, you will receive a user ID and password in the mail. You may use this password to access the Tele Aid section in "Owner's Online" at www.mbusa.com (USA only). The "My Tele Aid" section will give you access to account information, remote door unlock and more. The Tele Aid system is available if Rit has been activated and is operational. Activation requires a subscription for monitoring services, connection and cellular air time Rvehicle battery power is available Rthe relevant cellular phone network and GPS signals are available and pass the RAutomatic RRoadside and manual emergency Assistance RInformation To adjust the speaker volume during a Tele Aid call do the following: X Press button W or X on the multifunction steering wheel. or X Use the COMAND volume thumbwheel H on the lower part of the front center console (Y page 87). Be sure to check "Owner's Online" at www.mbusa.com (USA only) for more information and a description of all available features. System self-test The system performs a self-test after you have switched on the ignition. G Warning! A malfunction in the system has been detected if any or all of the following conditions occur: RThe indicator lamp in the SOS button does not come on during the system self-test. RThe indicator lamp in Roadside Assistance button º does not come on during the system self-test. Z Controls in detail (Telematic Alarm Identification on Demand) The Tele Aid system consists of three types of response: