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Brother International DCP 585CW Users Manual - English - Page 85

Error and Maintenance messages - ink cartridge

UPC - 012502620464

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Troubleshooting and Routine Maintenance Error and Maintenance messages B As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error and maintenance messages are shown below. You can correct most errors and routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message B&W Print Only Cannot Detect Cause Action One or more of the color ink cartridges are empty. While this message appears on the LCD, each operation works in the following way: Replace the empty ink cartridge. (See Replacing the ink cartridges on page 78.) „ Printing If you click Grayscale in the Advanced tab of the printer driver you can use the machine as a black & white printer for approximately four weeks depending on the number of pages you print. „ Copying B If the paper type is set to Plain Paper or Inkjet Paper you can make copies in black & white. If the paper type is set to Other Glossy or Brother BP71, the machine will stop all print operations. If you unplug the machine, or take out the empty ink cartridge, you cannot use the machine until you change to a new ink cartridge. You installed a new ink cartridge Take out the new ink cartridge and too quickly and the machine did re-install it slowly. not detect it. If you are not using genuine Brother Innobella™ ink the machine may not detect the ink cartridge. Use a new Genuine Brother Innobella™ Ink Cartridge. If the error is not cleared, call Brother Customer Service. An ink cartridge is not installed properly. Take out the ink cartridge and re-install it slowly until it clicks. (See Replacing the ink cartridges on page 78.) 73

Section	Page
USER’S GUIDE DCP-385C DCP-585CW	1
Brother numbers	3
Register your product	3
FAQs (frequently asked questions)	3
For Customer Service	3
Ordering accessories and supplies	4
Notice - Disclaimer of Warranties (USA and Canada)	5
Compilation and Publication Notice	5
Brother® One-Year Limited Warranty and Replacement Service (USA Only)	6
BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only)	8
Table of Contents	9
Section I: General	13
1 General Information	14
Using the documentation	14
Symbols and conventions used in the documentation	14
Accessing the Software User’s Guide and Network User’s Guide	14
Viewing Documentation	14
Viewing Documentation (For Windows®)	14
How to find Scanning instructions	15
How to find Network setup instructions (DCP-585CW only)	15
Viewing Documentation (For Macintosh®)	16
How to find Scanning instructions	16
How to find Network setup instructions (DCP-585CW only)	16
Accessing Brother Support (For Windows®)	17
Control panel overview	18
LCD screen	19
Basic Operations	19
Status LED indications	20
2 Loading documents and paper	21
Loading paper and other print media	21
Loading envelopes and post cards	23
About envelopes	23
How to load envelopes and post cards	24
If you have problems when printing on envelopes, try the following suggestions:	24
Loading photo paper	25
Removing small printouts from the machine	26
Printable area	27
Acceptable paper and other print media	28
Recommended print media	28
Handling and using print media	28
Paper capacity of the output paper tray cover	29
Choosing the right print media	30
Paper type and size for each operation	30
Paper weight, thickness and capacity	31
Loading documents	32
Using the scanner glass	32
Document Sizes Supported	32
How to load documents	32
Scannable area	33
3 General setup	34
Paper settings	34
Paper Type	34
Paper Size	34
Sleep Mode	35
LCD screen	35
Changing LCD language	35
LCD Contrast	35
Setting the backlight brightness	36
Setting the Dim Timer for the backlight	36
Printing Reports	36
How to print a report	36
Section II: Copy	37
4 Making copies	38
How to copy	38
Making a single copy	38
Making multiple copies	38
Stop copying	38
Copy options	38
Changing copy quality	39
Enlarging or reducing the image copied	39
Making N in 1 copies or a poster (Page Layout)	40
Important	40
Adjusting Brightness and Contrast	41
Brightness	41
Contrast	41
Paper options	42
Paper Type	42
Paper Size	42
Book Copy	42
Watermark Copy	43
Using template	43
Using data from a media card or USB Flash memory drive	43
Using a scanned paper document as your watermark	44
Setting your changes as the new default	44
Restoring all settings to the factory settings	44
Section III: Walk-up Photo Printing	45
5 PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive	46
PhotoCapture Center® Operations	46
Printing from a memory card or USB Flash memory drive without a PC	46
Scanning to a memory card or USB Flash memory drive without a PC	46
Using PhotoCapture Center® from your computer	46
Using a memory card or USB Flash memory drive	46
Memory cards or a USB Flash memory drive folder structure	47
Getting started	48
Entering PhotoCapture mode	49
Print Images	49
View Photo(s)	49
Print Index (Thumbnails)	50
Printing Photos	50
Enhance Photos	51
Auto Correct	51
Enhance Skin-Tone	52
Enhance Scenery	52
Remove Red-Eye	53
Monochrome	53
Sepia	54
Search by Date	54
Print All Photos	55
Slide Show	55
Printing a photo during a Slide show	55
Trimming	56
DPOF printing	56
PhotoCapture Center® print settings	57
Print Quality	58
Paper options	58
Paper Type	58
Paper and print size	58
Adjusting Brightness, Contrast and Color	59
Brightness	59
Contrast	59
Color Enhancement (True2Life®)	59
Cropping	60
Borderless printing	60
Print Date	60
Setting your changes as the new default	61
Restoring all settings to the factory settings	61
Scan to a memory card or USB Flash memory drive	61
Entering Scan mode	61
How to scan to a memory card or USB Flash memory drive	62
How to set new default	63
How to reset to the factory settings	63
Understanding the Error Messages	63
6 Printing photos from a camera	64
Printing photos directly from a PictBridge camera	64
PictBridge requirements	64
Setting your digital camera	64
Printing Images	65
DPOF printing	65
Printing photos directly from a digital camera (without PictBridge)	65
Printing Images	66
Understanding the Error Messages	66
Section IV: Software	67
7 Software and Network features	68
Section V: Appendixes	69
A Safety and Legal	70
Choosing a location	70
To use the machine safely	71
Important safety instructions	74
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	75
Industry Canada Compliance Statement (Canada only)	76
LAN connection (DCP-585CW only)	76
Radio interference	77
International ENERGY STAR® Compliance Statement	77
Legal limitations for copying	78
Trademarks	79
B Troubleshooting and Routine Maintenance	80
Troubleshooting	80
If you are having difficulty with your machine	80
Error and Maintenance messages	85
Error animation	88
Printer jam or paper jam	88
Routine maintenance	90
Replacing the ink cartridges	90
Cleaning the outside of the machine	93
Cleaning the scanner	93
Cleaning the machine printer platen	94
Cleaning the paper pick-up roller	94
Cleaning the print head	95
Checking the print quality	95
Checking the print alignment	96
Checking the ink volume	97
Machine Information	97
Checking the serial number	97
Packing and shipping the machine	97
C Menu and Features	100
On-screen programming	100
Menu table	100
Mode and menu keys	100
Menu table	101
D Specifications	114
General	114
Print media	116
Copy	117
PhotoCapture Center®	118
PictBridge	119
Scanner	120
Printer	121
Interfaces	122
Computer requirements	123
Consumable items	124
Network (LAN) (DCP-585CW only)	125
Wireless one-push configuration	126
E Glossary	127
Index	128