Brother International DCP 585CW Users Manual - English - Page 87

Black Start, Color Start, Copy operation in progress, Stop/Exit, On/Off, Error Message, Cause,

Page 87 highlights

Troubleshooting and Routine Maintenance Error Message Cause Action No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray. Do one of the following: „ Refill the paper in the paper tray, and then press Black Start or Color Start. „ Remove the paper and load it again and then press Black Start or Color Start. (See Loading paper and other print media on page 9.) The Jam Clear Cover may not be Open the jam clear cover and then close it. closed properly. Make sure the jam clear cover is closed properly. The paper is jammed in the machine. Remove the jammed paper by following the steps in Printer jam or paper jam on page 76. Out of Memory The machine's memory is full. Copy operation in progress Press Stop/Exit and wait until the other operations in progress finish and then try again. The memory card or USB Flash memory drive you are using does not have enough free space to scan the document. Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again. Paper Jam Paper is jammed in the machine. Open the Jam Clear Cover (at the back of the machine) and pull out the jammed paper by following the steps in Printer jam B or paper jam on page 76. Make sure the paper length guide is set to the paper side. Unable to CleanXX Unable to Init. XX Unable to Print XX Unable to Scan XX The machine has a mechanical problem. -OR- A foreign object such as a clip or ripped paper is in the machine. Open the scanner cover and look inside the machine for foreign objects and paper scraps. If the error message continues, disconnect the machine from the power for several minutes, then reconnect it. Unusable Device Disconnect device from front connector & turn machine off & then on A broken device has been connected to the USB direct interface. Unplug the device from the USB direct interface, then press On/Off to turn the machine off and then on again. Unusable Device Please Disconnect USB Device. A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface. (For more information, visit us at http://solutions.brother.com) Unplug the device from the USB direct interface. Wrong Paper Size Paper is not the correct size. Check that the machine's Paper Size setting matches the size of paper in the tray. (See Paper Size on page 22.) 75

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132

Troubleshooting and Routine Maintenance
75
B
No Paper Fed
The machine is out of paper or
paper is not properly loaded in
the paper tray.
Do one of the following:
Refill the paper in the paper tray, and
then press
Black Start
or
Color Start
.
Remove the paper and load it again
and then press
Black Start
or
Color Start
. (See
Loading paper and
other print media
on page 9.)
The Jam Clear Cover may not be
closed properly.
Open the jam clear cover and then close it.
Make sure the jam clear cover is closed
properly.
The paper is jammed in the
machine.
Remove the jammed paper by following
the steps in
Printer jam or paper jam
on page 76.
Out of Memory
The machine's memory is full.
Copy operation in progress
Press
Stop/Exit
and wait until the other
operations in progress finish and then try
again.
The memory card or USB Flash
memory drive you are using does
not have enough free space to
scan the document.
Delete unused files from your memory card
or USB Flash memory drive to make some
free space and then try again.
Paper Jam
Paper is jammed in the machine.
Open the Jam Clear Cover (at the back of
the machine) and pull out the jammed
paper by following the steps in
Printer jam
or paper jam
on page 76. Make sure the
paper length guide is set to the paper side.
Unable to CleanXX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
The machine has a mechanical
problem.
–OR–
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and look inside
the machine for foreign objects and paper
scraps. If the error message continues,
disconnect the machine from the power for
several minutes, then reconnect it.
Unusable Device
Disconnect device from
front connector & turn
machine off & then on
A broken device has been
connected to the USB direct
interface.
Unplug the device from the USB direct
interface, then press
On/Off
to turn the
machine off and then on again.
Unusable Device
Please Disconnect USB
Device.
A USB device or USB Flash
memory drive that is not
supported has been connected
to the USB direct interface.
(For more information, visit us at
)
Unplug the device from the USB direct
interface.
Wrong Paper Size
Paper is not the correct size.
Check that the machine's Paper Size
setting matches the size of paper in the
tray. (See
Paper Size
on page 22.)
Error Message
Cause
Action