Brother International Innov-is NQ3700D Operation Manual - Page 115

Troubleshooting Error messages Cause/solution 17 Raise the buttonhole lever. This message is displayed when the buttonhole lever is down, a stitch other than a buttonhole is selected, and the "Start/Stop" button, etc. is pressed. The authentication and encryption methods used by The authentication/encryption methods used by the selected wireless access the selected wireless LAN access point/router are point/router are not supported by your machine. not supported by your machine. For infrastructure mode, change the authentication and encryption methods of the wireless access point/router. Your machine supports the following authentication methods: Authentication method Encryption method WPA-Personal TKIP AES 18 WPA2-Personal TKIP AES Open WEP None (without encryption) Shared key WEP If your problem is not solved, the SSID or network settings you entered may be incorrect. Reconfirm the wireless network settings. (page 18) Refer to "How can I find the wireless security information (SSID and network key)" on page 115. The bobbin thread is almost empty. 19 This message is displayed when the bobbin thread is running out. Although a few stitches can be sewn when the "Start/Stop" button is pressed, replace with a wound bobbin immediately. When embroidering, press (Thread cutter button) to cut the threads, raise the presser foot, remove the embroidery frame, and then replace the bobbin with one wound with plenty of embroidery bobbin thread. 20 The bobbin winder safety device has activated. Is the This message is displayed when the bobbin is being wound, and the motor thread tangled? locks because the thread is tangled, etc. This message appears before embroidery unit moves. 21 The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage. 22 The machine is still trying to connect to your wireless The machine is still trying to connect to your wireless network. Please wait a network. few minutes, and then check the WLAN status. This message is displayed when the motor locks due to tangled thread or for 23 The safety device has been activated. Is the other reasons related to thread delivery. thread tangled? Is the needle bent? The SSID and Network Key are incorrect. 24 The security information (SSID/network key (password)) is incorrect. Reconfirm the SSID and security information (network key (password)). (page 18) Refer to "How can I find the wireless security information (SSID and network key)" on page 115. The "Start/Stop" button does not operate with the This message is displayed when the "Start/Stop" button is pressed to sew 25 foot controller attached. Remove the foot controller. Utility stitches or Character/Decorative stitches while the foot controller is connected. The wireless LAN access point/router cannot be detected. 26 The wireless access point/router cannot be detected. 1. Check the following 4 points. - Make sure that the wireless access point/router is powered on. - Move your machine to an area where no items can obstruct the wireless network signal, such as metal doors or walls, or closer to the wireless access point/router. - Temporarily place your machine within about 1 m (3.3 feet) from the wireless access point when you are configuring the wireless settings. - If your wireless access point/router is using MAC address filtering, confirm the MAC address of this machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/ authentication method/encryption method/network key (password)), the information may be incorrect. Reconfirm the SSID and security information and re-enter the correct information as necessary. (page 18) Refer to "How can I find the wireless security information (SSID and network key)" on page 115. APPENDIX 5 113