Canon CanoScan FB 630U User Guide - Page 56

Error Messages A P P E N D I C E S Error Message Scanner is Not Detected Cannot Communicate with Scanner Cause Response • USB cable not connected correctly. • Scanning unit is locked (lock switch is not released) • Use the USB cable to connect the Macintosh to the scanner properly. • Release the lock switch at the base of the scanner • USB cable not connected correctly. • Ensure the USB cable is securely fastened to the Macintosh and scanner. Minimum Memory Requirements Not Met. Retry after Increasing Free Memory. Home Position Not Detected File Access Error (FB63U Button Manager) Error Code = 36 An error has occurred. (Sense Code=xx, Additional Sense Code=xx, Additional Code Condition=xx) • Memory is insufficient for the required volume of the scanned image data. • Lock not released. • The lamp is burnt out. • Plug-in Module CS-U is already installed. • Reduce the scan area to the minimum possible scope and lower the resolution and magnification settings for the output device. • Close all application programs that are running other than Canon Photo. • Increase the memory allocated to Canon Photo. • After releasing the lock, temporarily disconnect the USB cable. Reconnect it and restart Plug-in Module CS-U 3.3. • Contact your nearest Canon Customer Care Center. • Reinstall after emptying the Trash. • Another error has occurred. • Note down the Sense Code, Additional Sense Code and error message and contact the nearest Canon Customer Care Center. 56