Canon DR 5010C User Manual - Page 15

Gently close the Upper unit. Be sure that the Upper unit is completely closed - rollers

Page 15 highlights

4. Remove the protective sheet then the protective material securing the pickup roller. Pickup Roller 5. Remove the roller cover, then remove the protective material securing the retard roller. Replace the roller cover. Roller Cover Retard Roller 6. Gently close the Upper unit. Be sure that the Upper unit is completely closed by pushing on both edges with both hands until you hear a click. Before Using the Scanner 13

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Before Using the Scanner
13
4.
Remove the protective sheet then the protective material securing the pickup
roller.
Pickup Roller
5.
Remove the roller cover, then remove the protective material securing the
retard roller. Replace the roller cover.
Roller Cover
Retard Roller
6.
Gently close the Upper unit. Be sure that the Upper unit is completely closed
by pushing on both edges with both hands until you hear a click.