Canon DR 5010C User Manual - Page 61

Do not force the Upper unit to close. Doing so may damage the scanner.

Page 61 highlights

IMPORTANT Do not force the Upper unit to close. Doing so may damage the scanner. Note After removing the jammed paper, check to see if the last page was scanned, and then continue scanning. Using the Scanner 59

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Using the Scanner
59
IMPORTANT
Do not force the Upper unit to close. Doing so may damage the scanner.
Note
After removing the jammed paper, check to see if the last page was scanned,
and then continue scanning.