Canon DR 5010C User Manual - Page 85

Refer to The Scanner Does Not Turn ON, on p. 81 and check - problems

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Cause Remedy The scanner's SCSI ID is identical to the SCSI ID of another device. Check the SCSI IDs of all SCSI devices connected to the system and set a unique SCSI ID for the scanner. (See p. 22.) Cause Remedy The terminator is not set correctly. Shut down both the PC and the scanner, and then turn the scanner ON first, and then the PC. (See p. 25.) Cause Remedy There is a problem with another SCSI device that is connected in the daisy chain. Do not use the daisy chain connection configuration. (See p. 22.) Cause Remedy The PC was turned ON before the scanner. Shut down both the PC and the scanner, and then turn the scanner ON first, and then the PC. (See p. 25.) Cause Remedy The scanner is not ON. Refer to "The Scanner Does Not Turn ON," on p. 81 and check to see if the scanner is ON. If the scanner is not ON, shut down the PC, then turn the scanner ON first, and then the PC. (See p. 25.) Cause The SCSI card is not compatible with the scanner. Remedy Use a recommended SCSI card. (See "SCSI Cards," on p. 19) Troubleshooting 83

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Troubleshooting
83
Cause
The scanner’s SCSI ID is identical to the SCSI ID of
another device.
Remedy
Check the SCSI IDs of all SCSI devices connected to the system
and set a unique SCSI ID for the scanner. (See p. 22.)
Cause
The terminator is not set correctly.
Remedy
Shut down both the PC and the scanner, and then turn the scanner
ON first, and then the PC. (See p. 25.)
Cause
There is a problem with another SCSI device that is
connected in the daisy chain.
Remedy
Do not use the daisy chain connection configuration. (See p. 22.)
Cause
The PC was turned ON before the scanner.
Remedy
Shut down both the PC and the scanner, and then turn the scanner
ON first, and then the PC. (See p. 25.)
Cause
The scanner is not ON.
Remedy
Refer to “The Scanner Does Not Turn ON,” on p. 81 and check
to see if the scanner is ON. If the scanner is not ON, shut down
the PC, then turn the scanner ON first, and then the PC.
(See p. 25.)
Cause
The SCSI card is not compatible with the scanner.
Remedy
Use a recommended SCSI card. (See “SCSI Cards,” on p. 19)