Canon EOS 6D Instruction Manual - Page 157

Wireless LAN authentication failed, Cannot connect to wireless LAN terminal

Page 157 highlights

Responding to Error Messages 63: Wireless LAN authentication failed Are the camera and the access point set to use the same authentication method? X The camera supports the following authentication methods: [Open system], [Shared key], [WPA-PSK], and [WPA2-PSK] (p.68, 116). X When using an AirPort for communication in infrastructure mode, [Open system] is not supported. Configure a [Shared key] on the camera (p.68, 116). Are the camera and the access point set to use the same encryption key for authentication? X The setting is case-sensitive, so check upper- and lower-case characters. Make sure that the correct encryption key for authentication is entered on the camera and access point (p.69, 117). If filtering by MAC address, is the MAC address of the camera used registered at the access point? X Register the MAC address at the camera used at the access point. The MAC address can be checked on the [General sett.] screen (p.149). 64: Cannot connect to wireless LAN terminal Are the camera and the access point set to use the same encryption method? X The camera supports the following encryption methods: [WEP], [TKIP], and [AES] (p.68, 116). If filtering by MAC address, is the MAC address of the camera used registered at the access point? X Register the MAC address of the camera used at the access point. The MAC address can be checked on the [General sett.] screen (p.149). 65: Wireless LAN connection lost Are any obstacles blocking the line of sight between the camera and the antenna of the access point? X Move the antenna of the access point to a position clearly visible from the point of view of the camera (p.164). 157

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157
Responding to Error Messages
Are the camera and the access point set to use the same
authentication method?
The camera supports the following authentication methods: [
Open
system
], [
Shared key
], [
WPA-PSK
], and [
WPA2-PSK
] (p.68, 116).
When using an AirPort for communication in infrastructure mode,
[
Open system
] is not supported. Configure a [
Shared key
] on the
camera (p.68, 116).
Are the camera and the access point set to use the same
encryption key for authentication?
The setting is case-sensitive, so check upper- and lower-case
characters. Make sure that the correct encryption key for
authentication is entered on the camera and access point (p.69,
117).
If filtering by MAC address, is the MAC address of the camera
used registered at the access point?
Register the MAC address at the camera used at the access point. The
MAC address can be checked on the [
General sett.
] screen (p.149).
Are the camera and the access point set to use the same
encryption method?
The camera supports the following encryption methods: [
WEP
],
[
TKIP
], and [
AES
] (p.68, 116).
If filtering by MAC address, is the MAC address of the camera
used registered at the access point?
Register the MAC address of the camera used at the access point. The
MAC address can be checked on the [
General sett.
] screen (p.
149
).
Are any obstacles blocking the line of sight between the
camera and the antenna of the access point?
Move the antenna of the access point to a position clearly visible
from the point of view of the camera (p.164).
63:
Wireless LAN authentication failed
64:
Cannot connect to wireless LAN terminal
65:
Wireless LAN connection lost