Canon imagePROGRAF PRO-1000 series User Manual
Canon imagePROGRAF PRO-1000 Manual
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Canon imagePROGRAF PRO-1000 manual content summary:
- Canon imagePROGRAF PRO-1000 | series User Manual - Page 1
PRO-1000 series Online Manual Read Me First Printer Functions Printing Troubleshooting English - Canon imagePROGRAF PRO-1000 | series User Manual - Page 2
Printing Center (No LCD Monitor/Using PRO-1000 series or PRO-500 series 49 Using Canon Inkjet Cloud Printing Center 55 Canon Inkjet Cloud Printing Center window 59 Adding a Printer 96 Adding a PIXMA/MAXIFY Cloud Link User 98 Troubleshooting Canon Inkjet Cloud Printing Center 103 Print Easily - Canon imagePROGRAF PRO-1000 | series User Manual - Page 3
Paper 115 Before Printing on Art Paper 116 Handling Paper 118 Paper Sources to Load Paper 119 Loading Paper in the Rear Tray 120 Loading Paper in the Manual for administrator 140 Web service setup (Item for administrator Item for administrator 165 Changing Printer's Setting Using Web Browser - Canon imagePROGRAF PRO-1000 | series User Manual - Page 4
Print Head 197 Aligning the Print Head Manually 199 Color Management 202 Managing Colors 203 Paper that Can Be Used in Color Calibration 211 Maintenance and Consumables 213 Maintenance Procedure 215 Ink Tanks 217 Ink 218 Replacing Ink 220 Checking the Ink Status with the LCD on the Printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 5
241 Checking the Ink Status from Your Computer 242 Maintenance Cartridge 243 Replacing the Maintenance Cartridge 244 Checking the Maintenance Cartridge Status with the LCD on the Printer 247 Cleaning the Printer 248 Cleaning the Exterior of the Printer 249 Cleaning the Paper Feed Roller 250 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 6
Printer Driver 301 Printing with Easy Setup 302 Paper Settings on the Printer Driver and the Printer (Media Type 306 Paper Settings on the Printer Driver and the Printer (Paper Color Correction 332 Optimal Photo Printing of Image Data 334 Adjusting Colors with the Printer Driver 335 Printing - Canon imagePROGRAF PRO-1000 | series User Manual - Page 7
My Image Garden Guide 388 Print Studio Pro Guide 389 Quick Utility Toolbox Guide 392 Media Configuration Tool Guide 393 Device Management Console Guide 394 Accounting Manager Guide 395 Mac OS Software 396 Printer Driver 397 Overview of the Printer Driver 398 Canon IJ Printer Driver 399 How - Canon imagePROGRAF PRO-1000 | series User Manual - Page 8
Console Guide 394 Accounting Manager Guide 395 iOS Software 448 Browse/Print Photo Items Using Pro Gallery Print 40 Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY 106 Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY. 106 Troubleshooting 452 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 9
An Error Occurs 466 List of Support Code for Error 468 Network Communication Problems 470 Cannot Find Printer on Network 471 Cannot Find Printer on Check Printer Settings Screen (Windows 472 Check 1: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows 473 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 10
Documents Are Printed in Monochrome 547 No Ink Comes Out 463 Paper Does Not Feed Properly/"No Paper" Error 459 Printing Stops 551 Cannot Print Using AirPrint 552 Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows 553 Mechanical Problems 554 Power Does Not Come On 454 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 11
578 Checking Error History on Operation Panel 580 If You Cannot Solve a Problem 581 List of Support Code for Error 582 List of Support Code for Error (Paper Jams 584 1300 585 Paper Is Jammed inside Printer 588 Other Cases 591 1000 592 1006 593 1062 594 1200 595 1201 596 1204 597 1205 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 12
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B801 747 B802 748 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 17
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. - Canon imagePROGRAF PRO-1000 | series User Manual - Page 18
• Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - Canon imagePROGRAF PRO-1000 | series User Manual - Page 19
1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License. "Legal Entity" shall mean the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 20
you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and - Canon imagePROGRAF PRO-1000 | series User Manual - Page 21
and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED - Canon imagePROGRAF PRO-1000 | series User Manual - Page 22
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-1000 | series User Manual - Page 23
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-1000 | series User Manual - Page 24
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff Mott. All rights reserved. Redistribution - Canon imagePROGRAF PRO-1000 | series User Manual - Page 25
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. 25 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 26
product's model name or your application's name, all products supported by this guide will be considered for the search. If you want to paper Enter "(your product's model name) load paper" in the search window and perform a search • Troubleshooting Errors Enter your product's model name and a support - Canon imagePROGRAF PRO-1000 | series User Manual - Page 27
the page referred to by the following sentence on a scanning procedure page Refer to "Color Settings Tab" for your model from Home of the Online Manual for details. Enter "(your product's model name) scan Color Settings Tab" in the search window and perform a search 27 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 28
Photos Using Print Studio Pro Browse/Print Photo Items Using Pro Gallery Print Managing Paper Information on Printer Using Media Configuration Tool Managing Printer Status Using Device Management Console Using PIXMA/MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet - Canon imagePROGRAF PRO-1000 | series User Manual - Page 29
Connect Wirelessly with Ease in "Direct Connection" The printer supports "direct connection" in which you can connect to the printer wirelessly from a computer or smartphone even in an environment without a wireless router. Switch to "direct connection" with simple steps to enjoy printing wirelessly - Canon imagePROGRAF PRO-1000 | series User Manual - Page 30
for them later on. Printing Photos Easily Print your favorite photos easily in the following three steps. 1. Select image you want to print. 2. Select layout and paper size. 3. Click Print. Place Photos Automatically Delightful items are created easily as the selected - Canon imagePROGRAF PRO-1000 | series User Manual - Page 31
Other Various Functions My Image Garden has many other useful functions. Refer to the following for details. What You Can Do with My Image Garden (Windows) What You Can Do with My Image Garden (Mac OS) 31 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 32
paper crafts that can be made by assembling paper parts are provided. CREATIVE PARK PREMIUM A service where customers using models that support PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer. Note • The designs of PREMIUM - Canon imagePROGRAF PRO-1000 | series User Manual - Page 33
a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation. Moreover, you can use various photos for your item through integration with social networks such as Facebook, or with online storage, web albums, etc - Canon imagePROGRAF PRO-1000 | series User Manual - Page 34
Managing Printer Conveniently Using Quick Utility Toolbox Quick Utility Toolbox is a shortcut menu that Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks. Refer to the following for details. Quick Utility Toolbox - Canon imagePROGRAF PRO-1000 | series User Manual - Page 35
recommend you use the method described in Connection Using a Wireless Router. When connecting another device while a device is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to - Canon imagePROGRAF PRO-1000 | series User Manual - Page 36
in the direct connection, Internet connection may become unavailable. In that case, web services for the printer cannot be used. ◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the direct connection, the connection between the device and wireless - Canon imagePROGRAF PRO-1000 | series User Manual - Page 37
support a wired connection. Connect via wireless router • You cannot establish a printer with wireless and wired connections at the same time. • Make sure your device and the wireless router are connected. For details on checking these settings, see the manual guide until a printer in printer using - Canon imagePROGRAF PRO-1000 | series User Manual - Page 38
again using the same connection method, disconnect it first. Disable the connection between the device and printer in the Wi-Fi setting screen. Connection Using a Wired Network • You cannot establish a printer with wireless and wired connections at the same time. • When using a router, connect the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 39
Print Professional Photos Using Print Studio Pro Print Studio Pro is a plug-in that makes professional photo printing easier and more convenient. Applications such as Digital Photo Professional and Adobe Photoshop are supported. In addition to printing bordered photos and borderless photos, you can - Canon imagePROGRAF PRO-1000 | series User Manual - Page 40
PRO series. This is an application that allows you to browse/print photo items from an iPad even from remote locations through integration with web services for professionals. Pro operating system environment does not support the application. The application download page may not appear as well. 40 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 41
Tool is software for managing the paper information on the printer. Use Media Configuration Tool to: • Add new paper information to the printer by downloading the paper information file automatically from the Canon website when paper supported by the printer is newly added. • Change the preferences - Canon imagePROGRAF PRO-1000 | series User Manual - Page 42
of a printer connected via a network or USB. • E-mail the administrator in case of a printer warning or error. • Identify the color calibration status or perform color calibration. Refer to the following for details. Device Management Console Guide (Windows) Device Management Console Guide (Mac OS - Canon imagePROGRAF PRO-1000 | series User Manual - Page 43
photo-sharing service • Print documents from a data management service • Save scanned images to a data management service. • Use Twitter to report the printer status, such as no paper or low ink models support PIXMA/MAXIFY Cloud Link check the Canon homepage. • The screen display may change without - Canon imagePROGRAF PRO-1000 | series User Manual - Page 44
selected language, and what kind of service you use (e.g. photo sharing site) are sent to and saved in our server. Canon is unable to identify specific customers using this information. • Before you transfer ownership or dispose of a printer that supports a color LCD monitor, select Device settings - Canon imagePROGRAF PRO-1000 | series User Manual - Page 45
Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA/MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 45 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 46
app photos and documents from your smartphone or tablet. First, check the following content: • Precautions If you plan to use the web service to print documents, be sure to check these precautions beforehand. • Printer specification Check that Canon Inkjet Cloud Printing Center supports the printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 47
for Canon Inkjet supported. The operation requirements may change without prior notice. If this happens, you may no longer be able to use this service web pages may not display correctly. • The service does not support the use of its provided services through a proxy server outside of your country - Canon imagePROGRAF PRO-1000 | series User Manual - Page 48
Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. If your model has color LCD monitor If your model has monochrome LCD monitor If your model has no LCD monitor/If you are using PRO-1000 series or PRO-500 series 48 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 49
(No LCD Monitor/Using PRO-1000 series or PRO-500 series) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Your Smartphone, Tablet, or Computer 1. Check that the printer is connected to the Internet - Canon imagePROGRAF PRO-1000 | series User Manual - Page 50
receive an "already registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail Printer Information and selecting IJ Cloud Printing Center setup -> Delete from this service. To display printer information, go to the Online Manual home page, and see "Checking Printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 51
7. Follow instructions in screen display, and select OK The registration page URL will be sent to the registered e-mail address, and access URL 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree 51 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 52
3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next. 52 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 53
Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important • The user - Canon imagePROGRAF PRO-1000 | series User Manual - Page 54
you select the OK button in the message, the login screen is displayed. Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center 54 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 55
time. After logging in, you can use useful services such as adding/managing apps that work in conjunction with this product's cloud functionality and checking the ink status. For screen descriptions and operation instructions, see "Canon Inkjet Cloud Printing Center window". Printing procedure This - Canon imagePROGRAF PRO-1000 | series User Manual - Page 56
to get the account and register photo and other data beforehand. • The Before you print, check that printer is on and is connected to the CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions - Canon imagePROGRAF PRO-1000 | series User Manual - Page 57
4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print 57 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 58
premium apps that limit the number of print jobs, print jobs that expire and cannot be printed are also included in the print count. Adding a Printer 58 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 59
describes the Canon Inkjet Cloud Printing Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center. Important • You have 5 tries to enter since the last day that the service screen was accessed. Reset password from here Select this if you - Canon imagePROGRAF PRO-1000 | series User Manual - Page 60
Printing Center. For a new registration, you need the Printer registration ID. About this service This displays the descriptions of this service. System requirements This displays the system requirements for the Canon Inkjet Cloud Printing Center. Software license info The licensing information of - Canon imagePROGRAF PRO-1000 | series User Manual - Page 61
users). Mng. printer screen From the Mng. printer screen, you can check or update printer information registered to the Canon Inkjet Cloud Printing Center, copy apps, change printer names, delete printers, and add printers. • Check the printer information The registered printer name is displayed - Canon imagePROGRAF PRO-1000 | series User Manual - Page 62
only when you select Manage app availability by printer. For details, see "Tips on Using Canon Inkjet Cloud Printing Center (at Work)". • Change the printer name When you select , a screen to change the printer name appears. Follow the instructions on the screen to change the name. Important - Canon imagePROGRAF PRO-1000 | series User Manual - Page 63
can be registered for one domain is not limited, only up to 16 printers are guaranteed to operate. Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard - Canon imagePROGRAF PRO-1000 | series User Manual - Page 64
Group management screen, you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center, changing groups, deleting groups, adding groups, and setting up users, printers, and apps belonging to each group. • Checking group information The registered group names - Canon imagePROGRAF PRO-1000 | series User Manual - Page 65
use of other web services that use Canon Inkjet Cloud Printing Center accounts such as Easy-PhotoPrint+. To switch between service linking/release, select / . appears for items that do not have anything selected. In the default settings, all check marks are cleared for Printers and Users. Only - Canon imagePROGRAF PRO-1000 | series User Manual - Page 66
how to manage screen. • Add group Add a group to be used in Canon Inkjet Cloud Printing Center. Note • You can register up to 20 groups. • Apps available on printers that do not require a security code For printers without the Multiuser mode setting or Security code settings, set the apps to be - Canon imagePROGRAF PRO-1000 | series User Manual - Page 67
management screen allows you to set the management method for printer users and apps that can be used. To go to and perform printing and other operations. This setting is linked with Multiuser mode on the Mng. printer screen. Note • The list does not display models without an LCD or models with a - Canon imagePROGRAF PRO-1000 | series User Manual - Page 68
examples, see "Tips on Using Canon Inkjet Cloud Printing Center (at Home/If you are using PRO-1000 series or PRO-500 series)". Manage by group (for office users) You can manage the usable apps and printers by group. For usage examples, see "Tips on Using Canon Inkjet Cloud Printing Center (at Work - Canon imagePROGRAF PRO-1000 | series User Manual - Page 69
name area The registered name of the printer selected is displayed. The Administrator can change the printer name from the Mng. printer screen of the left context menu. (4) Right context menu When you select , the context menu appears. The information displayed depends on the menu currently selected - Canon imagePROGRAF PRO-1000 | series User Manual - Page 70
is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. • Latest notices This displays the the Permitted services screen and clear any linked service setting. • Help/legal notices The description of the Canon Inkjet Cloud Printing Center - Canon imagePROGRAF PRO-1000 | series User Manual - Page 71
(6) Menu area The following 4 menu buttons are displayed: • Apps This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists - Canon imagePROGRAF PRO-1000 | series User Manual - Page 72
the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. 72 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 73
or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important • The Properties displayed may differ from the actual status at the display time, depending on the printer status. • Manage jobs This screen displays the print or scan status - Canon imagePROGRAF PRO-1000 | series User Manual - Page 74
Tips on Using Canon Inkjet Cloud Printing Center (at Home/If you are using PRO-1000 series or PRO-500 series) The Advanced management function allows you to take advantage of the many useful functions that the service offers for home use. This section introduces those functions by using a family of - Canon imagePROGRAF PRO-1000 | series User Manual - Page 75
3. The father selects Add user, and by following the screen instructions, registers the mother and child as users. After this registration is complete, the mother and child can individually use the service. If Father, Mother, and Child Want to Manage Apps Individually 75 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 76
the procedure below, the father, the mother, and the child will be able to manage apps individually. 1. As the Administrator, the father logs in to Canon Inkjet Cloud Printing Center and selects Advanced management from 2. For Select how to manage, the father selects Set 76 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 77
3. The father sets Manage app availability by user and selects OK 4. The screen for checking the management method change appears To complete the setup and return to the Advanced management window, select OK. All registered users can register and delete apps freely. 77 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 78
Tips on Using Canon Inkjet Cloud Printing Center (at Work) The Group management function allows you take advantage of the many useful functions that the service offers for office use. This section introduces an example in which two printers are used, the Administrator is the senior clerk, and the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 79
4. The senior clerk selects Advanced management from 5. For Select how to manage, the senior clerk selects Set 79 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 80
6. The senior clerk sets Manage by group (for office users) and selects OK Note • If Group management has already been set up, refer to step 10 and the subsequent steps. 7. On the screen for checking management method changes, the senior clerk checks the displayed information and selects OK. 80 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 81
This appears only if the selected mode is Group management. To complete the setup and display the Group management screen, select OK. Note • With the default settings, the group is named "group1". • With the default settings, all registered users belong to the same group. 8. In the Group management - Canon imagePROGRAF PRO-1000 | series User Manual - Page 82
11. On Printers tab, check that all printers are selected 12. On Apps tab, set only Evernote app to 82 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 83
, select Close. This completes the setup of the group to be used by the entire office. Note • The group setup screen displays all users and printers that are registered in the domain. • If you want to set up new apps as an individual, you can add a group. To create a new group - Canon imagePROGRAF PRO-1000 | series User Manual - Page 84
1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. In displayed screen, select Add group 84 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 85
3. The senior clerk enters the Group name and selects OK In this field, enter "President" as the president-only group because you will be setting apps that only the president can use. Important • The following restrictions apply to entering the Group name. • The group name can have up to 20 single- - Canon imagePROGRAF PRO-1000 | series User Manual - Page 86
6. On the Printers tab, select printer to be used. 7. On the Apps tab, set the Evernote and Facebook apps to 86 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 87
• The group setup screen displays all users and printers that are registered in the domain. Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer, use the following procedure provided by this service. As an example, this section describes the procedure for - Canon imagePROGRAF PRO-1000 | series User Manual - Page 88
Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. For Apps available on printers that do not require a security code, select Settings 3. On Apps tab, set only Evernote app to 88 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 89
sets up Evernote as the only app that all users can use on the printer. Limiting Apps That Individual Users Can Use on Printer For each user, you can set the apps that the user can use on the printer. As an example, this section describes the procedure for allowing only the president - Canon imagePROGRAF PRO-1000 | series User Manual - Page 90
users when multiple users are using a printer. Note • On models where the settings cannot be changed, this function cannot be selected. Some models do not support this function. To check whether your model supports this function, see "Models that Support Security Codes". 4. Set up Security code - Canon imagePROGRAF PRO-1000 | series User Manual - Page 91
change process ends, and the change completion message appears. In the message screen, select OK to return to the main screen. 5. Select Cloud from the printer's home screen 6. In Switch user screen, select user 91 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 92
a Security code from My account, and then Log in. 8. Select Facebook app Only the president will be able to use the Facebook app from the printer. Limiting Printers That Individual Users Can Use As an example, this section describes the procedure for setting up one - Canon imagePROGRAF PRO-1000 | series User Manual - Page 93
1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. Select Settings for the group containing all users 93 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 94
is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups, the user can still use that app or printer if the one of the other groups allows it. Only the printer that was set can be used by all users. 94 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 95
code identifies the user when multiple other users are sharing the same printer. Important • If you are using the MAXIFY series, you can you use MAXIFY Cloud Link from the printer operation panel. You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet - Canon imagePROGRAF PRO-1000 | series User Manual - Page 96
you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: If your model has color LCD monitor If your model has monochrome LCD monitor If your model has no LCD monitor/If you are using PRO-1000 series or PRO-500 series If your - Canon imagePROGRAF PRO-1000 | series User Manual - Page 97
are using PRO-1000 series or PRO-500 series 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3. When printer addition complete message appears, select OK The printer addition process ends, and the main screen of Canon Inkjet Cloud Printing - Canon imagePROGRAF PRO-1000 | series User Manual - Page 98
Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users from . 2. Select Add user Note • When you select Add user, the service first checks whether the maximum number of - Canon imagePROGRAF PRO-1000 | series User Manual - Page 99
maximum number of users that can be added for 1 printer is 20. 3. Enter the e-mail address of the notification that the address is registered. To specify another e-mail address, follow the displayed instructions. 4. Access the URL reported in the e-mail The procedure that follows describes what - Canon imagePROGRAF PRO-1000 | series User Manual - Page 100
6. Register a password for logging in to the Canon Inkjet Cloud Printing Center. On the My Account Registration screen, enter you desired password into Password and Password (Confirmation) and select Next. Important • There are character - Canon imagePROGRAF PRO-1000 | series User Manual - Page 101
Important • The user name entry field has the following character restrictions: • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols Alphabets are case-sensitive) 8. Specify the Time zone setting, and select Done Select your region on the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 102
printer, you can register cookies for up to 8 users. Printer user privileges If several users are using the cloud service for 1 printer Canon Inkjet Cloud Printing Center window". If you are using MAXIFY Cloud Link from the printer, select Multiuser mode in the Mng. printer screen to set the printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 103
language of Canon Inkjet Cloud Printing Center. If the display language is switched to a language that does not support an Canon Inkjet Cloud Printing Center. If your model has color LCD monitor On the printer's Home screen, select Setup ( Various settings) -> Web service setup -> Web service - Canon imagePROGRAF PRO-1000 | series User Manual - Page 104
setup -> Delete from this service to delete the service registration. To display printer information, go to the Online Manual home page, and see "Checking Printer Information" for your model. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 105
setup -> Delete from this service to delete the service registration. To display printer information, go to the Online Manual home page, and see "Checking Printer Information" for your model. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 106
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/ SELPHY Use Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or tablet (iOS or Android) wirelessly. Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play. 106 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 107
Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection - Canon imagePROGRAF PRO-1000 | series User Manual - Page 108
Handling and Use of Paper Paper Media Types You Can Use Paper Load Limit Media Types You Cannot Use Handling Paper Before Printing on Art Paper Handling Paper Paper Sources to Load Paper Loading Paper in the Rear Tray Loading Paper in the Manual Feed Tray 108 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 109
Paper Media Types You Can Use Paper Load Limit Media Types You Cannot Use Handling Paper Before Printing on Art Paper 109 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 110
use of Canon genuine paper for printing your important photos. Media Types Commercially available papers • Plain Paper (including recycled paper) Canon genuine papers The Model Number of Canon genuine paper is shown in brackets. Refer to the instruction manual supplied with the paper for detailed - Canon imagePROGRAF PRO-1000 | series User Manual - Page 111
page sizes from a PictBridge (Wireless LAN) compliant device is not supported. • A5, B5, B4, B3, Legal, 10" x 12 printer. • rear tray Plain paper: From 17 to 28 lb (64 to 105 g /m2) Specialty paper: Up to 80 lb (300 g /m2) / from 4 to 11.8 mil (0.1 to 0.3 mm) • manual feed tray Specialty paper - Canon imagePROGRAF PRO-1000 | series User Manual - Page 112
sheets Canon Océ Office Colour Paper Approx. 100 sheets Manual Feed Tray N/A*2 N/A*2 Paper Output Tray Approx. 50 sheets Approx. 50 sheets Paper for printing photos: Media Name Photo Paper Pro Platinum *3 Photo Paper Plus Glossy II *3 Photo Paper Pro Luster - Canon imagePROGRAF PRO-1000 | series User Manual - Page 113
side may become marked as it is fed or paper may not feed properly. In this case, load one sheet at a time. *4 Feeding paper from the rear tray can damage the printer. Always load in the manual feed tray. Note • When using non-Canon genuine specialty paper, load one sheet at a time in the rear tray - Canon imagePROGRAF PRO-1000 | series User Manual - Page 114
• Any type of paper with holes • Paper that is not rectangular • Paper bound with staples or glue • Paper with adhesives • Paper decorated with glitter, etc. • Do not use the following types of Canon genuine paper. - Glossy Photo Paper "Everyday Use" - Photo Paper Glossy - Canon imagePROGRAF PRO-1000 | series User Manual - Page 115
avoiding heat, humidity, and direct sunlight. Printing on Photo Paper When printing under low temperature or humidity conditions, ink mist may stain the margins of paper due to static electricity. To prevent this, it is recommended to use photo paper at a temperature of 68 °F (20 °C) or higher with - Canon imagePROGRAF PRO-1000 | series User Manual - Page 116
brush made from hard material, cloth or washcloth, sticky and abrasive materials. Paper dust removal procedure: 1. Check that the brush is not wet and free in one direction. Important • Be sure to brush all the way across the paper; do not start brushing at the middle or stop halfway. • Be careful - Canon imagePROGRAF PRO-1000 | series User Manual - Page 117
117 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 118
Handling Paper Paper Sources to Load Paper Loading Paper in the Rear Tray Loading Paper in the Manual Feed Tray 118 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 119
wrong page size or media type, the printer may not print with the proper print quality. For details on how to load paper in each paper source, see below. Loading Paper in the Rear Tray Loading Paper in the Manual Feed Tray Loading Two or More Sheets of Paper in the rear tray When printing on various - Canon imagePROGRAF PRO-1000 | series User Manual - Page 120
recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see - Canon imagePROGRAF PRO-1000 | series User Manual - Page 121
the output tray extension (D), then pull out the paper output support (E). 5. Open the feed slot cover (F). 6. Slide the paper guides (G) to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING YOU. 7. Slide the paper guides (G) to align them with both sides of the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 122
higher than the load limit mark (J). • The raised parts (K) on the paper guides retract depending on the size of the loaded paper. Do not push these parts down with your finger. 8. Close the feed slot cover gently. The paper information registration screen for the rear tray is displayed on the LCD - Canon imagePROGRAF PRO-1000 | series User Manual - Page 123
the OK button. If a message is displayed on the screen, follow the directions in the message to complete registration. Paper Settings Note • When printing, select the rear tray for the paper source and the size and type of the loaded paper on the print settings screen of the printer driver. 123 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 124
Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality. 2. Open the manual feed tray (A), then extend the paper support (B) and the paper - Canon imagePROGRAF PRO-1000 | series User Manual - Page 125
them, and load ONLY ONE SHEET OF PAPER in the center of the manual feed tray WITH THE PRINT SIDE FACING YOU. 6. Slide the paper guides (G) to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Important • Always - Canon imagePROGRAF PRO-1000 | series User Manual - Page 126
the bottom of the manual feed tray and against the paper guides by slightly jiggling the paper up and down. Note • When printing, select the manual feed tray for the paper source and the size and type of the loaded paper on the print settings screen of the printer driver. • To continue printing - Canon imagePROGRAF PRO-1000 | series User Manual - Page 127
Making Settings from Operation Panel or Web Browser Operation Panel LCD and Operation Panel Changing Settings from Operation Panel/Web Browser Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser 127 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 128
Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. (2) HOME button Used to display the HOME screen. LCD and Operation Panel (3) Back button Returns - Canon imagePROGRAF PRO-1000 | series User Manual - Page 129
, or check ink tank numbers. G: Paper settings display area Displays information about the paper in the rear tray. Selecting this item enables you to specify the size and type of paper loaded in the rear tray. H: Other menu items Shows maintenance job items or the various printer settings. Selecting - Canon imagePROGRAF PRO-1000 | series User Manual - Page 130
the paper settings display area in the HOME screen by pressing the or button, then press the OK button. Select Page size, then press the OK button. Select A2 by pressing the or button, then press the OK button. Select Type by pressing the button, then press the OK button. Select Pro - Canon imagePROGRAF PRO-1000 | series User Manual - Page 131
Select Register by pressing the button, then press the OK button. This registers the paper settings. 131 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 132
Changing Settings from Operation Panel/Web Browser Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser 132 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 133
for administrator) Device user settings (Item for administrator) Web service setup (Item for administrator) Language selection (Item for administrator) Paper Settings Print settings PictBridge print settings Paper-related settings Job management Firmware update (Item for administrator) Printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 134
section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Prevent paper abrasion as an example. 1. Make sure printer is turned on. 2. Select Various settings on HOME screen. LCD and Operation Panel 3. Use button to select Device settings - Canon imagePROGRAF PRO-1000 | series User Manual - Page 135
For more on setting items on the operation panel: Setting Items on Operation Panel 135 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 136
for administrator) Items for Printer Device user settings (Item for administrator) Web service setup (Item for administrator) Paper/Printing Paper-related settings Print settings PictBridge print settings Items for Maintenance/Management Job management Firmware update (Item for administrator) Printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 137
Setup Utility. LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, the Remote UI, or IJ Network Device Setup Utility. Setting Administrator Password on Operation Panel 137 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 138
password to use the items or change the settings below. • Web service setup • LAN settings • Device user settings • Language selection • Firmware • The administrator password is set at the time of purchase. The printer's serial number is used as the password. For the administrator password, - Canon imagePROGRAF PRO-1000 | series User Manual - Page 139
. LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, the Remote UI, or IJ Network Device Setup Utility. 8. Enter administrator password. Pressing the OK button displays the input screen. Use the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 140
info sending setting Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select Agree to send the printer usage information to Canon server. • Display job history Enables/Disables displaying the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 141
to/from Canon Inkjet Cloud Printing Center. ◦ Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center. • DNS server setup Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow - Canon imagePROGRAF PRO-1000 | series User Manual - Page 142
Language selection (Item for administrator) Select this setting item from Device settings on Various settings. Important • This setting item is for the administrator. The administrator password is required to change settings. Changes the language for messages and menus on the LCD. 142 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 143
administrator) Select this setting item from Device settings on Various settings. Enabling this setting allows you to turn on/off the printer automatically to save electricity. Important • This setting menu is for the administrator. The administrator password is required to change settings. • Auto - Canon imagePROGRAF PRO-1000 | series User Manual - Page 144
is reduced compared to when Do not use quiet mode is selected. • This function may not be so effective depending on the printer's setting. Furthermore, certain noise, such as when the printer is preparing for printing, is not reduced. Note • You can set the quiet mode from the operation panel of the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 145
: • For Windows: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) • For Mac OS: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) 145 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 146
different from the rear tray paper information registered to the printer: Ex: ◦ Paper setting for printing: B5 ◦ Rear tray paper information registered to the printer: A4 When you start printing, a message is displayed. Pressing the OK button displays the paper setting specified for printing under - Canon imagePROGRAF PRO-1000 | series User Manual - Page 147
• For Windows: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) • For Mac OS: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Cancel - Canon imagePROGRAF PRO-1000 | series User Manual - Page 148
◦ For Mac OS: Changing the Printer Operation Mode Important • When the message which prevents misprinting is disabled: The printer starts printing even though the paper settings for printing and the rear tray paper information registered to the printer are different. 148 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 149
Device settings on Various settings. • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. • Auto photo fix setting When ON is selected, you - Canon imagePROGRAF PRO-1000 | series User Manual - Page 150
. When you perform PictBridge (Wireless LAN) settings from the printer, set Paper type to Default on the PictBridge (Wireless LAN) compliant device 5. Photo fix When Auto photo fix is selected, the scene or person's face of a shot photo is recognized and the most suitable correction for each photo is - Canon imagePROGRAF PRO-1000 | series User Manual - Page 151
• If No correction is selected, photos are printed without correction. 6. Red-EyeCorrection Select ON to correct red eyes in portraits caused by flash photography. Depending on the type of the photo, red eyes may not be corrected or parts other than the eyes may be corrected. 7. Press OK button to - Canon imagePROGRAF PRO-1000 | series User Manual - Page 152
settings Select this setting item from Device settings on Various settings. • Det. paper setting mismatch If you select Yes, the printer detects whether the paper size and the media type are the same as those registered. If printing starts with the settings that do not match, an error message - Canon imagePROGRAF PRO-1000 | series User Manual - Page 153
Job management Select this setting item from HOME screen. • Display job history Displays the job history (10 jobs from the latest). Selecting a print job and pressing the OK button displays the job details. • Print job history Selecting Yes and pressing the OK button prints out the printing job - Canon imagePROGRAF PRO-1000 | series User Manual - Page 154
printer. If you select Yes, the firmware update starts. Follow the onscreen instructions to perform update. Important • When you use this function, make sure the printer settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the LCD to perform - Canon imagePROGRAF PRO-1000 | series User Manual - Page 155
Printer information Select this setting item from HOME screen. • System information Displays printer's system information. • Error history Displays the error history. Up to 5 error codes appears. For more on the error code, refer to List of Support Code for Error. 155 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 156
settings for wireless LAN manually using the operation panel of the printer. ◦ WPS (Push button method) Select when you perform settings for wireless LAN using a wireless router supporting a Wi-Fi Protected Setup (WPS) push button method. Follow the on-screen instructions during setup. ◦ Other setup - Canon imagePROGRAF PRO-1000 | series User Manual - Page 157
length XXX (up to 3 digits) IPv6 manual address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 manual prefix length XXX (up to 3 digits) (16 characters) Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX - Canon imagePROGRAF PRO-1000 | series User Manual - Page 158
setting items are not displayed depending on the printer settings.) Items Setting Connection Active/Inactive SSID prefix length XXX (up to 3 digits) IPv6 manual address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 manual prefix length XXX (up to 3 digits) IPv6 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 159
) XX:XX:XX:XX:XX:XX (12 characters) Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable Pre-shared key Printer name Bonjour service name XXXXXXXXXXXXXXXX (16 characters) XXXXXXXXXXXXXXX (up to 15 characters) XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) ("XX - Canon imagePROGRAF PRO-1000 | series User Manual - Page 160
You cannot use a hyphen for the initial or last character of the printer name. ◦ TCP/IP settings Performs IPv4 or IPv6 setting. ◦ WSD setting Setting items when you use WSD (one of the network protocols supported in Windows 8.1, Windows 8, Windows 7, and Windows Vista). ■ Enable/disable WSD Selects - Canon imagePROGRAF PRO-1000 | series User Manual - Page 161
allows you to use Bonjour to perform the network settings. ■ Service name Specifies the Bonjour service name. You can use up to 48 characters for the name. though Enable is selected. • Discontinuous reception is enabled only while the printer is on standby. (The LCD is in the screen saver mode.) - Canon imagePROGRAF PRO-1000 | series User Manual - Page 162
Update SSID/password Selecting Yes updates the identifier (SSID) and password for direct connection. ■ Direct connection device name Changes the printer's name displayed on a Wi-Fi Direct compatible device. ■ Connection request confirmation Selecting Yes displays the confirmation screen when a Wi-Fi - Canon imagePROGRAF PRO-1000 | series User Manual - Page 163
. Note • To maintain print quality, we recommend you select Short if you use the printer at a higher place. • Ink maintenance (tank installed) Selecting ON allows the printer to shake ink tanks on a regular basis to maintain ink density. Important • We recommend you select ON. Failure to perform the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 164
Maintenance page size Select this setting item from Device settings on Various settings. Specifies the paper size when you perform maintenance operation (e.g. print head alignment). Select A4 or Letter-size. 164 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 165
to the default. • Web service setup only Sets the Web service settings back to the default. paper size or media type back to the default. • Device info sending setting only Sets only the device information sending settings back to the default. • Reset all Sets all settings you made to the printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 166
Changing Printer's Setting Using Web Browser Changing Setting Using Web Browser Changeable Setting Items Using Web Browser Setting Password 166 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 167
, Mozilla Firefox 33.0 or later 1. Enable the use of Remote UI. Enable the use of Remote UI by following the steps below. 1. Make sure printer is turned on. 2. Select Various settings on HOME screen. LCD and Operation Panel 3. Use button to select Device settings and press OK button. 4. Use - Canon imagePROGRAF PRO-1000 | series User Manual - Page 168
settings, proceed to the next step. If you do not, close the web browser. 4. Select Log on to check printer status and change printer settings. The password authentication screen appears. Important • Before the password authentication screen appears, a message to warn you that the identification - Canon imagePROGRAF PRO-1000 | series User Manual - Page 169
printer settings such as the quiet setting, the energy saving settings, and the print settings. Note • Some of the menu is available only when you logged on in administrator mode. AirPrint settings This function allows you to specify the AirPrint settings, such as position information. Web service - Canon imagePROGRAF PRO-1000 | series User Manual - Page 170
Other Items Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Manual (Online) This function displays the Online Manual. 170 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 171
. LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, the Remote UI, or IJ Network Device Setup Utility. 6. Enter a password, and then select OK. Important • The following character restrictions apply to - Canon imagePROGRAF PRO-1000 | series User Manual - Page 172
OK. Setting Standard User Password Enable the standard user mode and set a standard user password by following the steps below. 1. Display printer status on web browser. 2. Select Security. The menus are displayed. 3. Select Standard user mode settings. 4. When the confirming message is displayed - Canon imagePROGRAF PRO-1000 | series User Manual - Page 173
Printer Parts Front View Rear View Power Supply Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord 173 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 174
support extension Extend to load paper in the rear tray. (5) feed slot cover Prevents anything from falling into the feed slot. Open it to slide the paper guides, and close it before printing. (6) paper guides Align with both sides of the paper stack. (7) operation panel Use to change the printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 175
Open to support ejected paper. (10) paper output support Pull out to support ejected paper. (11) POWER lamp Lights after flashing when the power is turned on. (12) ON button Turns the power on or off. Turning the Printer On and Off (13) Stop button Cancels a print job in progress. (14) ink supply - Canon imagePROGRAF PRO-1000 | series User Manual - Page 176
button Press this button when removing paper jammed in the manual feed tray. Paper Jams (5) paper guides Align with both sides of the paper stack. (6) power cord connector Plug in the supplied power cord. (7) USB port Plug in the USB cable to connect the printer with a computer. Important • Do not - Canon imagePROGRAF PRO-1000 | series User Manual - Page 177
(10) maintenance cartridge Absorbs ink used for cleaning and other operations. Note • For details on how to replace the maintenance cartridge, see Replacing the Maintenance Cartridge. (11) maintenance cover Open when replacing the maintenance cartridge. 177 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 178
Power Supply Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord 178 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 179
is on. Note • It may take about 30 seconds to 4 minutes for the printer to start printing immediately after you turn on the printer. • The LCD will turn off if the printer is not operated for about 5 minutes. To restore the display, press any button except the ON button on the operation panel - Canon imagePROGRAF PRO-1000 | series User Manual - Page 180
and then remains lit. Confirming that the Power Is On Note • It may take about 30 seconds to 4 minutes for the printer to start printing immediately after you turn on the printer. • If the Alarm lamp lights up or flashes and an error message is displayed on the LCD, see Message Appears - Canon imagePROGRAF PRO-1000 | series User Manual - Page 181
the POWER lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval. This feature is set to on by default. From the printer Energy saving settings (Item for administrator) From the computer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 182
/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service. Using the printer with one of the unusual conditions above may cause a fire or an electric shock. 182 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 183
lit or flashing may cause drying or clogging of the print head and print quality may be reduced. 1. Press the ON button to turn the printer off. 2. Confirm that the POWER lamp is off. 3. Unplug the power cord. The specification of the power cord differs depending on the country or region - Canon imagePROGRAF PRO-1000 | series User Manual - Page 184
Network Setting Network Connection Network Connection Tips Network Settings (IJ Network Device Setup Utility) (Windows) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility IJ Network Device Setup Utility Screen Performing Network Settings Checking Network Status IJ Network - Canon imagePROGRAF PRO-1000 | series User Manual - Page 185
Network Connection Network Connection Tips 185 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 186
Network Connection Tips Default Network Settings Another Printer Found with Same Name Printing Network Settings Changing LAN Connection Method/Changing Wireless LAN Connection Method (Windows) 186 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 187
Auto setup IP address (IPv6) Auto setup Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon PRO-1000 series LPR protocol setting Enable PictBridge communication Enable Wireless - Canon imagePROGRAF PRO-1000 | series User Manual - Page 188
*2 The password is specified automatically when the printer is turned on for the first time. *3 "ZZZZZZ" represents last six digits of printer's MAC address. 188 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 189
with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note • Serial number may not appear on result screen. To - Canon imagePROGRAF PRO-1000 | series User Manual - Page 190
• The network settings printout contains important information about your network. Handle it with care. 1. Make sure printer is turned on. 2. Load three sheets of A4 or Letter-sized plain paper. 3. Select Various settings on HOME screen. LCD and Operation Panel 4. Use button to select Device - Canon imagePROGRAF PRO-1000 | series User Manual - Page 191
TCP/IPv4 IP address Subnet mask Default gateway TCP/IPv6 Link local address Link Local Prefix Length Manual Setting IP Address *2 Link local prefix length Manual setting IP address Subnet Prefix Length *2 Stateless Address1 *2 Subnet prefix length Stateless address 1 Stateless Prefix Length1 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 192
IPsec *3 Security Protocol *3 Wireless LAN DRX Direct Connection Connection SSID Password Channel Encryption Authentication TCP/IPv4 IP Address Subnet Mask Default Gateway TCP/IPv6 Link Local Address Link Local Prefix Length IPsec *3 Security Protocol *3 Wireless LAN DRX Wired LAN MAC Address - Canon imagePROGRAF PRO-1000 | series User Manual - Page 193
XXXX:XXXX Link Local Prefix Length Link local prefix length XXX Manual Setting Manual setting Enable/Disable IP Address *2 IP address XXXX:XXXX:XXXX LAN) Enable/Disable Other Settings Other settings - Printer Name Printer name Printer name (Up to 15 alphanumeric characters) Direct Conn - Canon imagePROGRAF PRO-1000 | series User Manual - Page 194
RAW Printing Bonjour Bonjour Service Name RAW printing setting Bonjour setting Bonjour service name Enable/Disable Enable/Disable Bonjour service name (Up to Proxy port specification Enable/Disable Enable/Disable Enable/Disable Auto/Manual XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX Enable/Disable - Canon imagePROGRAF PRO-1000 | series User Manual - Page 195
Connection Method Follow either procedure below to change LAN connection method (wired or wireless). • Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. • Select LAN settings on HOME screen, select Change LAN, and then select Activate wireless LAN or Activate wired - Canon imagePROGRAF PRO-1000 | series User Manual - Page 196
Adjustments for Better Print Quality Aligning the Print Head Aligning the Print Head Manually 196 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 197
unsatisfactory, adjust the print head position. Note • We recommend using the same type of paper for print head alignment as for printing. • Plain paper cannot be used for print head alignment. • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace - Canon imagePROGRAF PRO-1000 | series User Manual - Page 198
the OK button. 6. Load the prepared paper in the paper source specified in the message. If the paper source is the manual feed tray, load one sheet of paper at a time. 7. Open the paper output tray gently. Open the output tray extension, then pull out the paper output support. 8. Press the OK button - Canon imagePROGRAF PRO-1000 | series User Manual - Page 199
. Note • Before adjusting the print head position manually, adjust the print head position automatically. For details on adjusting the print head position automatically, see Aligning the Print Head. • We recommend using the same type of paper for print head alignment as for printing. You need - Canon imagePROGRAF PRO-1000 | series User Manual - Page 200
the OK button. 6. Load the prepared paper in the paper source specified in the message. If the paper source is the manual feed tray, load one sheet of paper at a time. 7. Open the paper output tray gently. Open the output tray extension, then pull out the paper output support. 8. Press the OK button - Canon imagePROGRAF PRO-1000 | series User Manual - Page 201
Note • Look at the pattern and pick the setting that produces the least warped vertical straight lines. A: Vertical straight lines B: Warped vertical straight lines 12. Repeat this procedure until you finish inputting a pattern number in all columns, select OK, then press the OK button. If a message - Canon imagePROGRAF PRO-1000 | series User Manual - Page 202
Color Management Managing Colors Performing Color Calibration Using the Operation Panel Performing Color Calibration from Quick Utility Toolbox (Windows) Performing Color Calibration from Quick Utility Toolbox (Mac OS) Paper that Can Be Used in Color Calibration 202 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 203
this printer. If you have multiple printers, you can make the color tones of the printers the same by executing color calibration on each of the printers. for paper other than genuine Canon paper, register the paper information with Media Configuration Tool. Media Configuration Tool Guide (Windows - Canon imagePROGRAF PRO-1000 | series User Manual - Page 204
Color Calibration Using the Operation Panel Use color calibration to correct color tones on printing paper. Note • Perform color calibration in the following cases: • After initial printer installation • If colors seem different from before, despite having the same environmental and printing - Canon imagePROGRAF PRO-1000 | series User Manual - Page 205
. 6. Load a single sheet of paper specified in step 5 in the rear tray. Important • You cannot use the manual feed tray when performing color calibration. 7. Gently open the paper output tray. Open the output tray extension, then pull out the paper output support. 8. Press the OK button. 205 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 206
After environmental measurements and paper are checked, color calibration is executed, automatically setting them in the printer driver or at the operation panel. However, if the values set in the printer driver and the operation panel differ, the setting of the printer driver is prioritized - Canon imagePROGRAF PRO-1000 | series User Manual - Page 207
Toolbox is a Canon software application. Important • You must load paper into the printer to perform color calibration. For details on the paper that can be used for color calibration, see "Paper that Can Be Used in Color Calibration" for your model from the Home of the Online Manual. 1. In the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 208
Note • The media type for the paper fed on the printer appears depending on your model. 3. Verify the Status in the Confirmation Message. The Status in the Confirmation Message will let you know if color calibration is required. 208 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 209
in Media Type. If the displayed paper source and the paper loaded to perform color calibration are different, reload the paper in the paper source displayed in Paper Source. Note • Depending on your model, you can select the Paper Source. • If you are using a PRO-1000 or PRO-500 model, only the rear - Canon imagePROGRAF PRO-1000 | series User Manual - Page 210
Note • If you want to stop the color calibration, select the printer and then click the Cancel Calibration button. • Click the button to update the color calibration progress status. • To close this dialog, click the button. 210 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 211
values are set Unique Calibration If color calibration is executed on paper categorized as Unique calibration, calibration adjustment values are set only for type that the color calibration was executed on. Note • Even if paper categorized as Unique calibration is used, if the media type has yet to - Canon imagePROGRAF PRO-1000 | series User Manual - Page 212
Adjustment Type Photo Paper Pro Platinum Common calibration Photo Paper Pro Luster Photo Paper Pro Premium Matte Photo Paper Plus Glossy II Unique calibration Photo Paper Plus Semi-gloss Matte Photo Paper * If the paper you are - Canon imagePROGRAF PRO-1000 | series User Manual - Page 213
Nozzle Check Pattern Checking the Ink Status from Your Computer Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Maintenance Cartridge Status with the LCD on the Printer Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Paper Feed Roller Cleaning the Inside - Canon imagePROGRAF PRO-1000 | series User Manual - Page 214
Transporting Your Printer 214 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 215
ink tank. This can cause trouble with the print head and ink tank. Note • Check the ink status on the HOME screen or other screens. If the ink is running low, take appropriate action. Checking the Ink Status with the LCD on the Printer If the problem is not resolved after performing from step 1 to - Canon imagePROGRAF PRO-1000 | series User Manual - Page 216
Mac OS) If the problem is not resolved after performing step 4: Step5 Perform the system cleaning. From the printer Performing the System Cleaning deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact the service center. When the Print Results Are - Canon imagePROGRAF PRO-1000 | series User Manual - Page 217
Ink Tanks Ink Replacing Ink Checking the Ink Status with the LCD on the Printer 217 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 218
are based on the consumption data from not the first ink tank /ink cartridge but the succeeding ink tank /ink cartridge. Ink is sometimes used to maintain the optimal printing quality. To keep printer's performance, Canon printer performs cleaning automatically according to its condition. When the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 219
onto the print side of paper to adjust glossiness. This ink is also consumed in order to keep printer's performance and ensure good print quality, even when not applied onto the print side. • The printer uses pigment ink. Due to the nature of the pigment ink, the ink on the printed surface may - Canon imagePROGRAF PRO-1000 | series User Manual - Page 220
• If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure. • For precautionary notes on handling ink tanks, see Notes on ink tanks. Replacing Procedure When you need to replace an ink tank, follow the procedure below. 1. Make sure that the power - Canon imagePROGRAF PRO-1000 | series User Manual - Page 221
5. Remove the ink tank to be replaced. To remove the ink tank, push the mark (PUSH) in front of the ink tank until it clicks. Important • Do not place the removed ink tanks with the open ink port down. Ink on the open ink port may stain your desk or other things. 221 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 222
• Do not touch the metallic parts or other parts inside the printer. • Do not touch other parts besides the ink tanks. • Handle the ink tank carefully to avoid staining of clothing or the surrounding area. • Discard the empty ink tank according to the local laws and regulations regarding disposal of - Canon imagePROGRAF PRO-1000 | series User Manual - Page 223
joint (B) of the ink tank. 8. Insert the new ink tank straight into the slot. Make sure that the position of the ink tank matches the label. 9. Firmly push the mark (PUSH) in front of the ink tank until it clicks into place. After installing the new ink tank, the corresponding ink lamp indication on - Canon imagePROGRAF PRO-1000 | series User Manual - Page 224
the OK button. Note • After closing the tank cover, the printer starts loading ink. This takes up to about 1 to 2 minutes. If you have set the printer to automatically mix ink, the printer then starts automatically mixing the ink. This takes about 2 minutes. Wait until the completion message appears - Canon imagePROGRAF PRO-1000 | series User Manual - Page 225
LCD on the Printer 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button. 2. Select the ink status display area on the HOME screen, then press the OK button. LCD and Operation Panel 3. Check the ink status. A symbol appears - Canon imagePROGRAF PRO-1000 | series User Manual - Page 226
Print Head Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Performing the System Cleaning 226 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 227
complete registration. Important • The manual feed tray is not available for the nozzle check pattern print procedure. Be sure to load paper in the rear tray. 3. Open the paper output tray gently. Open the output tray extension gently, then pull out the paper output support. 4. Select Maintenance on - Canon imagePROGRAF PRO-1000 | series User Manual - Page 228
The confirmation screen will appear. 6. Select Yes, then press the OK button. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD. 7. Examine the nozzle check pattern. 228 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 229
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in pattern C or horizontal streaks in pattern D. A: No missing lines/No horizontal streaks B: Lines are missing/Horizontal streaks are present E: Number of - Canon imagePROGRAF PRO-1000 | series User Manual - Page 230
. Select Yes on the cleaning confirmation screen, then press the OK button. The printer starts cleaning the print head. Cleaning the Print Head Note • Because CO ink is colorless, its pattern is printed over the MBK ink pattern. Check for horizontal streaks (F) in the dark gray bands of the pattern - Canon imagePROGRAF PRO-1000 | series User Manual - Page 231
Print Heads (Windows) Cleaning the Print Heads (Mac OS) When cleaning the print head using the printer, the nozzles of all ink colors are cleaned. You need to prepare: a single sheet of A4 or Letter size plain paper 1. Make sure that the power is turned on. 2. Load a single sheet of A4 or Letter - Canon imagePROGRAF PRO-1000 | series User Manual - Page 232
operations until the printer completes the cleaning of the print head. This takes about 6 minutes. The pattern print confirmation screen will appear. 8. Select Yes, then press the OK button. The nozzle check pattern will be printed. 9. Examine the nozzle check pattern. Note • If the problem is not - Canon imagePROGRAF PRO-1000 | series User Manual - Page 233
Print Heads (Windows) Cleaning the Print Heads (Mac OS) When cleaning the print head using the printer, the nozzles of all ink colors are cleaned. You need to prepare: a single sheet of A4 or Letter size plain paper 1. Make sure that the power is turned on. 2. Load a single sheet of A4 or Letter - Canon imagePROGRAF PRO-1000 | series User Manual - Page 234
the OK button. The printer starts cleaning the print head deeply. Do not perform any other operations until the printer completes the deep cleaning of printed properly, replace the ink tank of that color. Note • If the deep cleaning does not resolved the problem, perform the system cleaning. 234 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 235
Print Heads (Windows) Cleaning the Print Heads (Mac OS) When cleaning the print head using the printer, the nozzles of all ink colors are cleaned. You need to prepare: a single sheet of A4 or Letter size plain paper 1. Make sure that the power is turned on. 2. Load a single sheet of A4 or Letter - Canon imagePROGRAF PRO-1000 | series User Manual - Page 236
the OK button. The printer starts system cleaning of the print head. Do not perform any other operations until the printer completes system cleaning of the OK button. 10. Examine the nozzle check pattern. If the problem is not resolved after performing system cleaning, turn off the power and clean the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 237
Performing Maintenance Functions from Your Computer (Mac OS) Cleaning the Print Heads Printing a Nozzle Check Pattern Checking the Ink Status from Your Computer 237 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 238
the pop-up menu on the Canon IJ Printer Utility2 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink - Canon imagePROGRAF PRO-1000 | series User Manual - Page 239
Perform deep cleaning when two Cleaning attempts do not resolve the print head problem. 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility2 2. Click the Deep Cleaning icon When the dialog opens, select the ink group for which deep cleaning is to be performed. Before running the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 240
there a problem? • Did the status remain unchanged even after Deep Cleaning was executed? 3. Execute system cleaning Make sure that the printer is on and an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system - Canon imagePROGRAF PRO-1000 | series User Manual - Page 241
1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility2 2. Click the Nozzle Check icon The confirmation message appears. hinder ink output. • Did you install the ink tanks in their correct positions? 3. Load paper in the printer Load one sheet of A4 size or Letter size plain paper - Canon imagePROGRAF PRO-1000 | series User Manual - Page 242
tank types of your model. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility2 The status of the Ink Tank and Maintenance Cartridge are depicted using an illustration. Estimated ink levels You can check the types and levels of ink. When ink levels are running low or an - Canon imagePROGRAF PRO-1000 | series User Manual - Page 243
Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Maintenance Cartridge Status with the LCD on the Printer 243 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 244
message. Message Appears Important • If the displayed message indicates that the maintenance cartridge is nearly full, promptly obtain a new one. If the maintenance cartridge becomes full, an error message is displayed and the printer stops working until it is replaced with a new one. Note • When - Canon imagePROGRAF PRO-1000 | series User Manual - Page 245
7. Remove the maintenance cartridge. 8. Insert the new maintenance cartridge straight into the slot. Align the four corners of the maintenance cartridge with the slot as shown in the figure below. Important • Do not touch the terminal (B) of the maintenance cartridge. 9. Push down the lock lever (A) - Canon imagePROGRAF PRO-1000 | series User Manual - Page 246
10. Close the maintenance cover. 246 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 247
is any information about the used space of the maintenance cartridge. Example: The maintenance cartridge is almost full. Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Note • The above screen shows estimated - Canon imagePROGRAF PRO-1000 | series User Manual - Page 248
Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Paper Feed Roller Cleaning the Inside of the Printer (Bottom Plate Cleaning) 248 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 249
, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. Paper tissue powder or fine threads may remain inside the printer and cause problems such as print head blockage and poor printing results. • Never use volatile liquids such as thinners, benzene, acetone - Canon imagePROGRAF PRO-1000 | series User Manual - Page 250
of A4 or Letter size plain paper For the manual feed tray: a single sheet of A4 or Letter size plain paper 1. Make sure that the power paper in the paper source you selected in step 5. Load three sheets of paper in the rear tray or a single sheet of paper in the manual feed tray. 8. Open the paper - Canon imagePROGRAF PRO-1000 | series User Manual - Page 251
9. Press the OK button. The printer starts cleaning. The cleaning will be complete when the paper is ejected. 10. When the completion message appears, press the OK button. If the problem is not resolved after cleaning the paper feed roller, turn off the power, unplug the power cord, then wipe the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 252
) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a single sheet of A3 size plain paper* * Be sure to use a new piece of paper. 1. Make sure that the power is - Canon imagePROGRAF PRO-1000 | series User Manual - Page 253
. Open the output tray extension, then pull out the paper output support. 9. Press the OK button. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again. 10. When the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 254
Other Maintenance Relocating Your Printer Transporting Your Printer 254 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 255
with two people. • Do not remove the ink tank and the maintenance cartridge from the printer. To turn off the power, press the ON button. This allows the printer to automatically cap the print head, thus preventing it from drying. • Reinstall the printer on a flat place while paying attention to the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 256
its side or upside down, ink may leak. For this reason, when transporting the printer, to prevent the ink leakage, the ink in the printer and a certain amount of ink in the ink tanks need to be ejected into the maintenance cartridge. If the maintenance cartridge does not have the remaining capacity - Canon imagePROGRAF PRO-1000 | series User Manual - Page 257
displayed. Follow the directions in the message to replace the maintenance cartridge. The ink in the printer is ejected into the maintenance cartridge. This takes about 6 minutes to complete (excluding the maintenance cartridge replacement). Do not perform any other operations during this operation - Canon imagePROGRAF PRO-1000 | series User Manual - Page 258
output tray. 4. Close the rear tray or the manual feed tray. To close the rear tray, retract the paper support extension, then close the paper support. To close the manual feed tray, retract the paper support extension and the paper support. 5. Unplug the printer cable from the computer and from the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 259
the removed maintenance cartridge since it may still be usable for normal printing. • Keep removed ink tanks in a bag to avoid staining of clothing or the surrounding area. Also, do not drop ink tanks or apply excessive pressure to them. Handle carefully. • Do not turn off the printer or unplug the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 260
Specifications Specifications Printing Area Printing Area Other Sizes than Letter or Legal Letter, Legal Sizes for 0.98 inch (25 mm) Margin Paper 260 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 261
of the printer may be papers such as photo paper, refer to the paper's packaging or the supplied instructions Ink Memory Total 18432 nozzles (MBK / PBK / C / M / Y / PC / PM / GY / PGY / R / B / CO each 1536 nozzles) 1 GB Network Specifications Communication protocol Wired LAN TCP/IP Supported - Canon imagePROGRAF PRO-1000 | series User Manual - Page 262
method) WCN (WCN-NET) Cableless setup Other Features: Administration password Paper For information on the types of paper the printer supports, see Media Types You Can Use. Paper width Rear tray: From 3.5 to 17.0 inches (89 to 432 mm) Manual feed tray: From 8.0 to 17.0 inches (203.2 to 432 mm - Canon imagePROGRAF PRO-1000 | series User Manual - Page 263
Other Supported OS Some functions may not be available with each OS. Refer to the Canon web site for details on operation with iOS and Android. Mobile Printing Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link • An internet connection is required to use all the Online Manual - Canon imagePROGRAF PRO-1000 | series User Manual - Page 264
Printing Area Printing Area Other Sizes than Letter or Legal Letter, Legal Sizes for 0.98 inch (25 mm) Margin Paper 264 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 265
. • For Borderless Printing, use the following paper: • Photo Paper Pro Platinum • Photo Paper Plus Glossy II • Photo Paper Pro Luster • Photo Paper Plus Semi-gloss • Matte Photo Paper *1 • Photo Paper Pro Premium Matte *1 *1 Borderless Printing - Canon imagePROGRAF PRO-1000 | series User Manual - Page 266
Other Sizes than Letter or Legal A5 A4 A3 A3+ A2 B5 B4 B3 4" x 6" (10 x 15 cm) 5" x 7" (13 x 18 cm) 8" x 10" (20 x 25 cm) 10" x 12" (25 x 30 cm) 11" x 17" (28 x 43 cm) 14" x 17" (36 x 43 cm) 17" x 22" (43 x 56 cm) Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x - Canon imagePROGRAF PRO-1000 | series User Manual - Page 267
Letter, Legal Letter Legal Size Printable Area (width x height) 8.00 x 10.69 inches (203.2 x 271.4 mm) 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 2.22 inches (56.3 mm) B: 2.15 inches (54.5 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 268
print head is rubbing against the top of bottom edges of the paper, causing smudging, you can avoid this by using 0.98 inch (25 mm) margin paper. Photo Paper Pro Premium Matte PM-101 and Matte Photo Paper MP-101 are printed to paper sizes with 0.98 inch (25 mm) margins depending on print settings - Canon imagePROGRAF PRO-1000 | series User Manual - Page 269
Recommended printing area A: 0.98 inch (25.0 mm) B: 0.98 inch (25.0 mm) C: 0.25 inch (6.4 mm) D: 0.25 inch (6.3 mm) 269 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 270
Appendix Safety Safety Precautions Regulatory Information Legal Restrictions on Printing 270 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 271
Safety Safety Precautions Regulatory Information 271 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 272
(paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer. • Do not transport or use the printer on a slant, vertically or upside-down, as the ink may leak and damage the printer. Print Heads/ink tanks/FINE Cartridges and maintenance cartridges - Canon imagePROGRAF PRO-1000 | series User Manual - Page 273
installed and used in accordance with the instructions, may cause harmful interference to radio or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you Canon U.S.A., Inc. One Canon Park Melville, New York 11747 1-800-652-2666 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 274
of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canoneurope.com/weee, or www.canon-europe.com/battery. Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein) Diese Symbole weisen darauf hin - Canon imagePROGRAF PRO-1000 | series User Manual - Page 275
-Altgeräten oder Ihr örtliches Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canoneurope.com/battery. Union Europ vos services municipaux, votre écoorganisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe. - Canon imagePROGRAF PRO-1000 | series User Manual - Page 276
ngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery. Només per a la Unió Europea i a l'Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) Aquests símbols indican que - Canon imagePROGRAF PRO-1000 | series User Manual - Page 277
dels residus, el pla de residus homologat o el servei de recollida d'escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery. Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questi simboli indicano che il prodotto non pu - Canon imagePROGRAF PRO-1000 | series User Manual - Page 278
-europe.com/battery for at få flere oplysninger om genbrug af dette produkt. 2012/19 2006/66 Hg Cd Pb E www.canon-europe.com/weee ή www.canon-europe.com/battery. Gjelder kun den europeiske union og EØS (Norge, Island og Liechtenstein) Disse symbolene indikerer at dette produktet ikke skal - Canon imagePROGRAF PRO-1000 | series User Manual - Page 279
tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canoneurope.com/weee, tai www.canon-europe.com/battery. Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) De här symbolerna visar att produkten inte - Canon imagePROGRAF PRO-1000 | series User Manual - Page 280
na místní úřad, orgán pro nakládání s odpady, schválený systém nakládání s odpady či společnost zajišťující likvidaci domovního odpadu, nebo navštivte webové stránky www.canon-europe.com/weee nebo www.canon-europe.com/battery. Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) orsz - Canon imagePROGRAF PRO-1000 | series User Manual - Page 281
OEEZ alebo od spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/weee, alebo www.canon-europe.com/battery. Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein) Antud sümbolid viitavad sellele, et vastavalt elektri- ja - Canon imagePROGRAF PRO-1000 | series User Manual - Page 282
ākšanas atbildīgo dienestu, pilnvaroto organizāciju vai iestādi, kas veic sadzīves atkritumu apsaimniekošanu, vai apmeklējiet tīmekļa vietni www.canon-europe.com/weee, vai www.canoneurope.com/battery. Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui) Šie simboliai reiškia, kad - Canon imagePROGRAF PRO-1000 | series User Manual - Page 283
-europe.com/weee, ali www.canoneurope.com/battery. 2012/19/ЕC 2006/66 Hg Cd Pb www.canon-europe.com/weee, или www.canon-europe.com/battery. Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi Liechtenstein) Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreun - Canon imagePROGRAF PRO-1000 | series User Manual - Page 284
svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim - Canon imagePROGRAF PRO-1000 | series User Manual - Page 285
vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery. 285 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 286
• Money orders • Certificates of deposit • Postage stamps (canceled or uncanceled) • Identifying badges or insignias • Selective service or draft papers • Checks or drafts issued by governmental agencies • Motor vehicle licenses and certificates of title • Traveler's checks • Food stamps • Passports - Canon imagePROGRAF PRO-1000 | series User Manual - Page 287
Basic Printing Workflow Printing Photos from a Computer (Windows) Printing Photos from a Computer (Mac OS) 287 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 288
from a Computer (Windows) This section describes how to print photos with a software application on your computer. 1. Open the paper support (A) of the rear tray, then extend the paper support extension (B). 2. Open the paper output tray (C) gently. 3. Open the output tray extension (D), then pull - Canon imagePROGRAF PRO-1000 | series User Manual - Page 289
registration screen for the rear tray is displayed on the LCD. 8. Select the size and type of paper loaded in the rear tray at Page size and Type, select Register, then press the OK button. If a message is displayed on the screen, follow - Canon imagePROGRAF PRO-1000 | series User Manual - Page 290
vary and there may be more steps. For details, refer to the user's manual of your software application. 11. Select a frequently used profile. In Commonly Used profile, the Additional Features, Media Type, and Printer Paper Size settings are automatically switched to the values that were preset. 12 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 291
13. After completing the setup, click OK, then execute print. Note • The printer driver setup window enables you to specify various settings for printing. Printing from Application Software (Windows Printer Driver) 291 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 292
from a Computer (Mac OS) This section describes how to print photos with a software application on your computer. 1. Open the paper support (A) of the rear tray, then extend the paper support extension (B). 2. Open the paper output tray (C) gently. 3. Open the output tray extension (D), then pull - Canon imagePROGRAF PRO-1000 | series User Manual - Page 293
registration screen for the rear tray is displayed on the LCD. 8. Select the size and type of paper loaded in the rear tray at Page size and Type, select Register, then press the OK button. If a message is displayed on the screen, follow - Canon imagePROGRAF PRO-1000 | series User Manual - Page 294
software application you use, refer to the user's manual of your software application. 10. Select your model from the Printer list. Click Show Details to switch the Setup window to the detailed display. 11. Select the paper size. For Paper Size, select the paper size to be used. 12. Select Quality - Canon imagePROGRAF PRO-1000 | series User Manual - Page 295
Media Type, select the same paper type loaded in the printer. 14. Select the paper source. Select the rear tray in which you loaded the paper at Paper Source. 15. After completing the setup, click Print, then execute print. Note • The Print dialog of the printer driver enables you to specify various - Canon imagePROGRAF PRO-1000 | series User Manual - Page 296
Printer Driver) Printing with Easy Setup Basics Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Adjusting Tone Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver 296 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 297
Setting Paper Dimensions (Custom Size) Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver - Canon imagePROGRAF PRO-1000 | series User Manual - Page 298
Easy-PhotoPrint+ Guide Printing from an AirPrint-enabled Printer with Mac Printing from Smartphone/Tablet Printing Directly from Smartphone/Tablet Android Print Printing from an AirPrint-enabled Printer with iOS Device Using Printer with Direct Connection Printing Using a Web Service Using PIXMA - Canon imagePROGRAF PRO-1000 | series User Manual - Page 299
Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) Editing the Print Document or Reprinting from the Print History Changing the Print Quality and Correcting Image Data Printing from Application Software (Mac OS Printer Driver) Printing with Easy Setup Basics Setting - Canon imagePROGRAF PRO-1000 | series User Manual - Page 300
Printing Printing on Postcards Changing the Clear Coating Settings Switching the Paper Source to Match the Purpose Setting Paper Dimensions (Custom Size) Changing the Print Quality and Correcting Image Data Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print - Canon imagePROGRAF PRO-1000 | series User Manual - Page 301
Printing from Application Software (Mac OS Printer Driver) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Printing on Postcards - Canon imagePROGRAF PRO-1000 | series User Manual - Page 302
Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: 1. Check that the printer is turned on 2. Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog. Note • Click Show Details to switch the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 303
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. 7. Select the paper source Select Manual Feed or Rear Tray that matches your purpose for Paper Source. 303 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 304
source settings that can be selected may differ depending on the paper type and size. 8. Select the print quality For Print Quality, select Highest, High or Standard according to your purpose. Important • The print quality settings that - Canon imagePROGRAF PRO-1000 | series User Manual - Page 305
to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size) • When you set Media Type to Photo Paper Pro Premium Matte or Matte Photo Paper from the Quality & Media pop - Canon imagePROGRAF PRO-1000 | series User Manual - Page 306
> Plain Paper Plain paper Canon genuine papers (Photo Printing) Media name Photo Paper Plus Glossy II Media Type in the printer driver Paper information registered on the printer Photo Paper Plus Glossy II Plus Glossy II Photo Paper Pro Platinum Photo Paper Pro - Canon imagePROGRAF PRO-1000 | series User Manual - Page 307
a newly added media type, change both the media settings on the printer driver and the registered media information on the printer to those of the new media. • When you set Media Type to Photo Paper Pro Premium Matte or Matte Photo Paper from the Quality & Media pop-up menu of the print dialog, we - Canon imagePROGRAF PRO-1000 | series User Manual - Page 308
matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Paper Size in the printer driver Paper information registered on the printer US Letter Letter Letter (Margin 25) Letter US Legal Legal A5 A5 A4 A4 A4 (Margin 25 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 309
as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog. 2. Select Paper Handling from the pop-up menu 3. Check the Collate pages check box when you are specifying multiple copies in the Copies box Check the Collate - Canon imagePROGRAF PRO-1000 | series User Manual - Page 310
the function settings on the application software. When you specify the number of copies and the printing order with both the application software and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled. 310 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 311
the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note • The printer automatically reduces the print area depending on the staple position margin. 3. Complete the setup Click Print. When you execute print, the data is - Canon imagePROGRAF PRO-1000 | series User Manual - Page 312
not created. When you want to print data such as a photo without providing any margin around it, set borderless printing. The procedure slider. Moving the slider to the right increases the amount extending off the paper, and moving the slider to the left decreases the amount. It is recommended - Canon imagePROGRAF PRO-1000 | series User Manual - Page 313
Pro Premium Matte or Matte Photo Paper from the Quality & Media pop-up menu of the print dialog, borderless full-page printing is not recommended. Expanding the Range of the Document to Print Setting a large amount of extension allows you to perform borderless printing with no problems. However - Canon imagePROGRAF PRO-1000 | series User Manual - Page 314
the left. Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Borderless Extension slider is set to the leftmost position, image data will be printed in the full size. If you set this - Canon imagePROGRAF PRO-1000 | series User Manual - Page 315
Handling from the pop-up menu 3. Set the print paper size Check the Scale to fit paper size check box. Then from the Destination Paper Size pop-up menu, select the paper size that is actually loaded in the printer. 4. If necessary, check the Scale down only check box When you check this check box - Canon imagePROGRAF PRO-1000 | series User Manual - Page 316
Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size. 316 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 317
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, - Canon imagePROGRAF PRO-1000 | series User Manual - Page 318
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of - Canon imagePROGRAF PRO-1000 | series User Manual - Page 319
4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order. 319 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 320
& Media from the pop-up menu 4. Select the media type For Media Type, select the same paper type loaded in the printer. Important • This printer cannot print on postcards that have photos or stickers attached. • When printing on each side of a postcard separately, you will get cleaner printing - Canon imagePROGRAF PRO-1000 | series User Manual - Page 321
and select Paper Detailed Settings 2. Setting the clear coating area Select Auto or Overall under Clear Coating Area. Auto The printer automatically sets the areas to be clear-coated and whether clear coating is to be executed. It may be possible to reduce the ink - Canon imagePROGRAF PRO-1000 | series User Manual - Page 322
printer clear-coats the entire print area. If selecting Auto produced unsatisfactory clear coating effects, selecting Overall may improve the results. Important • On the Quality & Media, look at Media Type. If a media type other than Photo Paper Plus Glossy II, Photo Paper Pro Platinum, Photo Paper - Canon imagePROGRAF PRO-1000 | series User Manual - Page 323
Plain Paper, Hagaki (A), Ink Jet Hagaki, or Hagaki is selected from the Media Type menu of the Quality & Media on the pop-up menu in the Print dialog, paper cannot be supplied from the manual feed tray in the back. Rear Tray Paper is fed from the rear tray. Important • When Photo Paper Pro Premium - Canon imagePROGRAF PRO-1000 | series User Manual - Page 324
instructions on what to do if an error occurs, see "Paper Settings." For details about the rear tray paper information to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper - Canon imagePROGRAF PRO-1000 | series User Manual - Page 325
instructions on what to do if an error occurs, see "Paper Settings." For details about the rear tray paper information to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper - Canon imagePROGRAF PRO-1000 | series User Manual - Page 326
the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC - Canon imagePROGRAF PRO-1000 | series User Manual - Page 327
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Select the print quality Select Custom for Print Quality. 3. Setting the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 328
the pop-up menu on the Print Dialog 2. Set black and white photo printing Check the Black and White Photo Print check box. 3. Complete the setup Click Print. When you execute Note • During Black and White Photo Print, inks other than black ink may be used as well. Related Topic Adjusting Tone 328 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 329
Media Type, select either Photo Paper Plus Glossy II, Photo Paper Pro Platinum, Photo Paper Pro Luster, Photo Paper Plus Semi-gloss, Lightweight Photo Paper, Heavyweight Photo Paper, Photo Paper Pro Premium Matte, Heavyweight Fine Art Paper, Extra Heavyweight Fine Art Paper, Highest Density Fine Art - Canon imagePROGRAF PRO-1000 | series User Manual - Page 330
. Important • Tone and X, Y (Monochromatic adjustment value) are displayed when Black and White Photo Print check box is selected for Quality & Media. 6. If necessary, adjust monochromatic colors manually To adjust the color tones, either enter values directly to X or Y (Monochromatic adjustment - Canon imagePROGRAF PRO-1000 | series User Manual - Page 331
Important • If you select ColorSync for Color Matching, then Tone, X, and Y appear grayed out and are unavailable. Related Topics Printing a Color Document in Monochrome Adjusting Brightness Adjusting Contrast 331 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 332
selected automatically. • The Quality & Media setting is necessary even when ColorSync or Canon Color Matching is selected. Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software - Canon imagePROGRAF PRO-1000 | series User Manual - Page 333
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile 333 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 334
Optimal Photo Printing of Image Data When people print images taken with digital management, you can draw out the color space of the image data within the color reproduction area that the printer can express. Note • Normally, image files are saved in JPEG format. Some digital cameras allow you to - Canon imagePROGRAF PRO-1000 | series User Manual - Page 335
and select setting items that manage colors. The procedure for adjusting colors with the printer driver is as follows: 1. Select Color Matching from the pop-up menu of the Print Dialog 2. Select color correction Select Canon Color Matching. 3. Set the other items From the pop-up menu, select Color - Canon imagePROGRAF PRO-1000 | series User Manual - Page 336
Click Print. When you execute print, the printer driver adjusts the colors when printing the data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 336 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 337
Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer for special Canon paper, be sure to select color management items from your application software. For instructions, refer to the manual of the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 338
Adjusting Brightness Adjusting Contrast 338 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 339
color correction Select ColorSync. You can leave Profile set to Automatic. Important • If you choose a Profile setting other than Automatic or "Printing Paper ICC Profile", the printer will not be able to print with the correct colors. 3. Complete the setup Click Print. When you execute print, the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 340
Photo Paper -P: Lightweight Photo Paper Matte Photo Paper -P: Matte Photo Paper Photo Paper Plus Glossy Ⅱ: Photo Paper Plus Glossy II Photo Paper Plus Semi-gloss: Photo Paper Plus Semi-gloss Photo Paper Pro Luster: Photo Paper Pro Luster Photo Paper Pro Platinum: Photo Paper Pro Platinum Photo Paper - Canon imagePROGRAF PRO-1000 | series User Manual - Page 341
Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly. The - Canon imagePROGRAF PRO-1000 | series User Manual - Page 342
Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Black and White Photo Print check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) are unavailable. • If you select ColorSync for Color Matching, then the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 343
slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. 3. Complete the setup Click Print. When you execute print, the data is printed at the adjusted brightness. Important • If you select ColorSync for - Canon imagePROGRAF PRO-1000 | series User Manual - Page 344
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast 344 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 345
slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. 3. Complete the setup Click Print. When you execute print, the image is printed with the adjusted contrast. Important • If you select ColorSync for - Canon imagePROGRAF PRO-1000 | series User Manual - Page 346
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness 346 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 347
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print Getting Google Account Registering Printer with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Deleting Printer from Google Cloud Print Easy-PhotoPrint+ Guide 347 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 348
photo-sharing service • Print documents from a data management service • Save scanned images to a data management service. • Use Twitter to report the printer status, such as no paper or low ink support PIXMA/MAXIFY Cloud Link check the Canon homepage. • The screen display may change without - Canon imagePROGRAF PRO-1000 | series User Manual - Page 349
Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection. Sending Print Data and Printing without Going through Internet Important - Canon imagePROGRAF PRO-1000 | series User Manual - Page 350
LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print. Internet connection fees apply. 350 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 351
with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Note • If you already have Google account, register the printer to Google Cloud Print. Registering Printer with Google Cloud Print Access to Google Cloud Print with the web browser - Canon imagePROGRAF PRO-1000 | series User Manual - Page 352
advanced settings... to display information. 6. Select Manage for Google Cloud Print. 7. When printer's name and Add printers button are displayed, select Add printers. 8. When confirmation message for registering printer appears, select OK. 9. When register confirmation screen is displayed on - Canon imagePROGRAF PRO-1000 | series User Manual - Page 353
service setup and press OK button. 4. Select Web service connection setup -> Google Cloud Print setup -> Register with Google Cloud Print. Note • If you have already registered the printer the authentication process following the on-screen instructions. Important • Accessing to printed URL and - Canon imagePROGRAF PRO-1000 | series User Manual - Page 354
When authentication process is complete properly, the registration items are displayed. When authentication process is complete, you can print the data with Google Cloud Print. 354 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 355
, or other external device by using Google Cloud Print, load paper into the printer in advance. You can print with Google Cloud Print with the differs depending on the device, applications, or services. Important • LAN connection with the printer and internet connection are required to sending print - Canon imagePROGRAF PRO-1000 | series User Manual - Page 356
automatically. When you want to print from Google Cloud Print immediately When the printer cannot receive the print data, or you want to start printing immediately, you can check whether there is a print job on the Google Cloud Print and start printing manually. Follow the steps below. 1. Make sure - Canon imagePROGRAF PRO-1000 | series User Manual - Page 357
Select Various settings on HOME screen. LCD and Operation Panel 3. Use button to select Web service inquiry and press OK button. Note • If you have not registered the printer with Google Cloud Print, Web service inquiry is not displayed. 4. Use button to select Print from Google Cloud Print and - Canon imagePROGRAF PRO-1000 | series User Manual - Page 358
6. Select Change... next Destination. 7. Select your printer's name in Local Destinations. 8. Select Print. When the preparation for printing with Google Cloud Print is complete, the printer receives the print data and prints it automatically. 358 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 359
Google Cloud Print with the following two methods. Deletion Using Google Chrome Deletion Using Printer Important • LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print. Internet connection fees apply. Deletion Using Google Chrome 1. Start - Canon imagePROGRAF PRO-1000 | series User Manual - Page 360
setup and press OK button. 4. Select Web service connection setup -> Google Cloud Print setup -> Delete from Google Cloud Print. 5. When confirmation screen to delete printer is displayed, use press OK button. button to select Yes and 6. When message that deletion is complete is displayed - Canon imagePROGRAF PRO-1000 | series User Manual - Page 361
Printing from an AirPrint-enabled Printer with Mac Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note • - Canon imagePROGRAF PRO-1000 | series User Manual - Page 362
connected to the wireless LAN and try printing. • If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the printer, and enable Bonjour. • For other AirPrint troubleshooting, see below. Cannot Print Using AirPrint Checking Print Status Display the Printing Status - Canon imagePROGRAF PRO-1000 | series User Manual - Page 363
Printing from Smartphone/Tablet Printing Directly from Smartphone/Tablet Android Print Printing from an AirPrint-enabled Printer with iOS Device Using Printer with Direct Connection Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print 363 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 364
Printing Directly from Smartphone/Tablet Android Print Printing from an AirPrint-enabled Printer with iOS Device Using Printer with Direct Connection 364 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 365
Android Print Use the Canon printing plug-in Canon Print Service is a printing plug-in for Android 4.4.2 or later, and is available for free on Google Play. Installing and activating the plug-in enables your Android smartphone or tablet to print to a Canon printer over a wireless LAN. Printing via - Canon imagePROGRAF PRO-1000 | series User Manual - Page 366
Printer with iOS Device Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, printer is turned on. Note • If the printer's Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. 2. Load paper - Canon imagePROGRAF PRO-1000 | series User Manual - Page 367
4. Tap Print from menu options. 5. Select your model name from Printer on Printer Options. Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application. Note • - Canon imagePROGRAF PRO-1000 | series User Manual - Page 368
the printer, and enable Bonjour. • For other AirPrint troubleshooting, see below. Cannot Print Using AirPrint Paper Size With AirPrint, the paper size the default paper size is different from above size. We recommend you perform test printing. • Your application may support different paper sizes. - Canon imagePROGRAF PRO-1000 | series User Manual - Page 369
Deleting Print Job To delete a print job with AirPrint, use one of the following two methods: • From printer: Use Stop button to cancel the print job. • From iOS device: Press the Home button on the iOS device twice to set the Multitasking mode - Canon imagePROGRAF PRO-1000 | series User Manual - Page 370
. 5. Use button to select Yes and press OK button. The identifier (SSID) for direct connection appears. When a device detects the printer, the device detects the printer by the identifier (SSID). Note • If you press the button to select Details, the following items appear. • Security setting - Canon imagePROGRAF PRO-1000 | series User Manual - Page 371
wireless communication, see your device's instruction manual. 2. Select "DIRECT-XXXX-PRO-YYYYseries" ("XXXX" represents alphanumeric characters, and "YYYY" represents numbers.) from list displayed on device. 3. Enter password. Your device is connected to the printer. Note • Depending on the wireless - Canon imagePROGRAF PRO-1000 | series User Manual - Page 372
a device via wireless LAN, refer to the device's or application's instruction manual. Terminating Direct Connection In environments that the printer is usually connected with the computer over the wireless LAN, set the printer to the wireless LAN connection following the procedure below when you - Canon imagePROGRAF PRO-1000 | series User Manual - Page 373
press the OK button. After that, select Yes on the screen displayed next and press the OK button. Direct connection device name Change the printer's name displayed on the Wi-Fi Direct compatible device. Pressing the OK button displays the screen to specify the device name. Follow the procedure - Canon imagePROGRAF PRO-1000 | series User Manual - Page 374
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print 374 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 375
photo-sharing service • Print documents from a data management service • Save scanned images to a data management service. • Use Twitter to report the printer status, such as no paper or low ink support PIXMA/MAXIFY Cloud Link check the Canon homepage. • The screen display may change without - Canon imagePROGRAF PRO-1000 | series User Manual - Page 376
Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection. Sending Print Data and Printing without Going through Internet Important - Canon imagePROGRAF PRO-1000 | series User Manual - Page 377
LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print. Internet connection fees apply. 377 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 378
Printing Using Operation Panel Printing Templates Such as Lined or Graph Paper 378 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 379
You can select two square sizes. Print on A2, A3, A4, or Letter-sized plain paper. Setting on the LCD: ◦ Graph paper 1 (5 mm grid) ◦ Graph paper 2 (3 mm grid) ◦ Graph paper 3 (1 mm grid) ◦ Graph paper 4 (5 cm grid) • Checklist You can print a notepad with checkboxes. Print on A4, B5, or Letter - Canon imagePROGRAF PRO-1000 | series User Manual - Page 380
. Setting on the LCD: Monthly schedule(calendar) Printing template forms Print template form following the procedure below. 1. Make sure printer is turned on. 2. Load plain paper. 3. Select Template print on HOME screen. LCD and Operation Panel 4. Use button to select the template you want to - Canon imagePROGRAF PRO-1000 | series User Manual - Page 381
Printing from Digital Camera Printing Photographs Directly from PictBridge (Wireless LAN) Compliant Device PictBridge (Wireless LAN) Print Settings 381 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 382
device before connecting it to this printer according to instructions given in the device's instruction manual. 1. Make sure printer is turned on. 2. Load paper. 3. Connect PictBridge (Wireless LAN) compliant device to printer. Detect the printer with the PictBridge (Wireless LAN) compliant - Canon imagePROGRAF PRO-1000 | series User Manual - Page 383
Note • When printing from the PictBridge (Wireless LAN) compliant device, set the print quality with the operation panel on the printer. You cannot set the print quality on the PictBridge (Wireless LAN) compliant device. 5. Start printing from your PictBridge (Wireless LAN) compliant device. 383 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 384
only on certain Canon-brand PictBridge (Wireless LAN) compliant devices. (May not be selected depending on the device.) Paper type • Default: Photo Paper Plus Semi-gloss SG-201/Photo Paper Pro Luster LU-101 • Photo: Photo Paper Plus Glossy II PP-201 • Fast Photo: Photo Paper Pro Platinum PT-101 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 385
Image optimize Trimming Default (Selections based on the printer setting), On (Auto photo fix)*1, Off, Red-Eye correction*2 *1 The scene or person's face of a shot photo is recognized and the most suitable correction for each photo is made automatically. It makes a darkened face by backlight - Canon imagePROGRAF PRO-1000 | series User Manual - Page 386
Windows Software Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Sharing the Printer on a Network Printing Using Canon Application Software My Image Garden Guide Print Studio Pro Guide Digital Photo Printing Guide Quick Utility Toolbox Guide Media - Canon imagePROGRAF PRO-1000 | series User Manual - Page 387
Printing Using Canon Application Software My Image Garden Guide Print Studio Pro Guide Digital Photo Printing Guide Quick Utility Toolbox Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 387 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 388
My Image Garden Guide You can learn about the operations and screens of My Image Garden. For Windows: Latest Version My Image Garden V3.3.x/V3.2.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. Earlier Versions - Canon imagePROGRAF PRO-1000 | series User Manual - Page 389
version of the application. Access the Canon website and download the latest application. • Print Studio Pro V2.0.0 or later is not available when using Pro9500 Mark II series or Pro9000 Mark II series. • When using PRO-1 series, you need to upgrade the printer driver and other software to the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 390
V1.3.6/V1.3.5 V1.3.0 V1.2.x 390 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 391
that is essential to maximizing the printer's performance and to producing rewarding photos • Lesson 3Utilizing Print Studio Pro By using Print Studio Pro, you can perform various printing tasks Information Describes the information that is useful to know, such as types of ink and media (paper) 391 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 392
Quick Utility Toolbox Guide You can learn about the operations and screens of Quick Utility Toolbox. For Windows: Latest Version Quick Utility Toolbox V2.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. For Mac - Canon imagePROGRAF PRO-1000 | series User Manual - Page 393
Media Configuration Tool Guide You can learn about the operations and screens of Media Configuration Tool. For Windows: Latest Version Media Configuration Tool V1.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. - Canon imagePROGRAF PRO-1000 | series User Manual - Page 394
Device Management Console Guide You can learn about the operations and screens of Device Management Console. For Windows: Latest Version Device Management Console V1.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application - Canon imagePROGRAF PRO-1000 | series User Manual - Page 395
Accounting Manager Guide You can learn about the operations and screens of Accounting Manager. For Windows: Latest Version Accounting Manager V1.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. For Mac OS: Latest - Canon imagePROGRAF PRO-1000 | series User Manual - Page 396
Overview of the Printer Driver Updating the Printer Driver Sharing the Printer on a Network Printing Using Canon Application Software My Image Garden Guide Print Studio Pro Guide Digital Photo Printing Guide Quick Utility Toolbox Guide Device Management Console Guide Accounting Manager Guide 396 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 397
Printer Driver Overview of the Printer Driver Updating the Printer Driver Sharing the Printer on a Network 397 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 398
Options Paper Detailed Settings Page Processing Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Changing Printer Settings from Your Computer (Mac OS) Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver - Canon imagePROGRAF PRO-1000 | series User Manual - Page 399
converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using. Using Help of the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 400
Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup - Canon imagePROGRAF PRO-1000 | series User Manual - Page 401
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Settings Click - Canon imagePROGRAF PRO-1000 | series User Manual - Page 402
dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 403
print settings that match the printer. Color Options You can adjust the print colors as you desire. Paper Detailed Settings Specifies detailed print settings margin when multiple sheets of paper are being stapled together. Supply Levels A rough indication of the remaining ink level is displayed. PDF - Canon imagePROGRAF PRO-1000 | series User Manual - Page 404
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as - Canon imagePROGRAF PRO-1000 | series User Manual - Page 405
In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK. The selected printing profiles will be deleted from Presets. 405 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 406
hagaki, load the paper according to usage instructions, and then click OK. • If is displayed, start up the Canon IJ Printer Utility2 and either correct or update media information. Paper Source Select the source from which paper is supplied. Manual Feed Paper is supplied from the manual feed tray in - Canon imagePROGRAF PRO-1000 | series User Manual - Page 407
can use the slider bar to adjust the print quality level. Black and White Photo Print Set black and white photo printing. Black and white photo printing refers to the function of converting your document to grayscale data in the printer to print it in monochrome. When you check the check box, both - Canon imagePROGRAF PRO-1000 | series User Manual - Page 408
with a color pattern, check this check box. Note • When the Black and White Photo Print check box is checked in the Quality & Media, the graphic is displayed in the volumes of the individual color inks and hence in the hues of the document as a whole. Use the printer driver only when adjusting the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 409
(Monochromatic adjustment value) If necessary, you can adjust monochromatic colors manually. To adjust the color tones, either enter values directly or Black and White Photo Print check box is selected for Quality & Media. • When selecting Plain Paper, Matte Photo Paper, Hagaki A, Ink Jet Hagaki, or - Canon imagePROGRAF PRO-1000 | series User Manual - Page 410
Adjusting Brightness Adjusting Contrast 410 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 411
the print results. Drying Time Allows you to set how long the printer rests before printing of the next page starts. If the next page is ejected before the print surface dries completely and the paper becomes stained, set a longer ink drying wait time. Print Head Height Allows you to widen the gap - Canon imagePROGRAF PRO-1000 | series User Manual - Page 412
The printer clear-coats the entire print area. If selecting Auto produced unsatisfactory clear coating effects, selecting Overall may improve the results. Cancel Margin Regulation Cancels the safety margin regulation when you set Media Type to Photo Paper Pro Premium Matte or Matte Photo Paper from - Canon imagePROGRAF PRO-1000 | series User Manual - Page 413
right to increase the extension amount, and to the left to decrease the extension amount. Margin Sets the margin width for stapling multiple sheets of paper together. Values from 0 mm to 30 mm (0 inch to 1.2 inches) can be entered. Stapling Side Sets the side of the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 414
history and print jobs. Note • If the printer is being shared, Accounting information cannot be set on client machines. Ink Level Information Check the remaining ink levels. Note • To operate the Canon IJ Printer Utility2, you must first turn on the printer. • Depending on the items selected, the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 415
Canon IJ Printer Utility2, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Start the Canon IJ Printer Utility2 Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility in Utility tab. Canon IJ Printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 416
Settings from Your Computer (Mac OS) Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode Updating Media Information in Printer Driver Correcting Media Information in Printer Driver (When Printer Used in Shared Environment) Setting Accounting information 416 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 417
time. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility2 2. Check that the printer is on, and then click Auto Power A dialog appears. Note • If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 418
for using the quiet mode is as follows: 1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility2 Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 419
3. Apply the settings Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the paper source and the print quality settings. 419 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 420
printer is on, and then select Custom Settings from the pop-up menu on the Canon IJ Printer Utility2 Note • If the computer is unable to communicate with the printer your computer and the paper settings on the print dialog and the rear tray paper information registered on the printer do not match, - Canon imagePROGRAF PRO-1000 | series User Manual - Page 421
below. Update Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2. Click Update Media Information A dialog appears. 3. Check that the media information has updated By following the dialog instructions, check that the printer is on, and then click OK. After - Canon imagePROGRAF PRO-1000 | series User Manual - Page 422
administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print. Note • If the printer is being shared, Correct Media Information will display on the client machine. 422 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 423
printer driver. The procedure for correcting media information is described below. Correct Media Information 1. From the Canon IJ Printer information correction When a confirmation message appears, click OK. The paper information will be corrected. Important • Restart the application or software - Canon imagePROGRAF PRO-1000 | series User Manual - Page 424
and cost management tool to tabulate print history information for any ID. The procedure for setting accounting information is described below. 1. From the Canon IJ Printer Utility2 pop-up menu, select Accounting 2. Set Account ID Set an Account ID, as necessary. Account ID Enter the Account ID to - Canon imagePROGRAF PRO-1000 | series User Manual - Page 425
a Nozzle Check Pattern Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode Updating Media Information in Printer Driver Correcting Media Information in Printer Driver (When Printer Used in Shared Environment) Setting - Canon imagePROGRAF PRO-1000 | series User Manual - Page 426
Dock. • If the print data has not been sent to the printer Open System Preferences, and select Printers & Scanners (Print & Scan). To display the printing status screen, select the name of your printer model from the printer list, and then click Open Print Queue.... 2. Checking the printing status - Canon imagePROGRAF PRO-1000 | series User Manual - Page 427
Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents. 427 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 428
print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Select your model, and then click Open Print Queue... The print status check screen appears. 3. Select the unnecessary - Canon imagePROGRAF PRO-1000 | series User Manual - Page 429
not be performed properly. • If the Canon IJ Printer Utility2 does not display the remaining ink level in the Ink Level Information, check whether the print head and the ink tank are properly installed. • When the Canon IJ Printer Utility2 displays the Ink Level Information, close the cover of the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 430
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 430 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 431
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any - Canon imagePROGRAF PRO-1000 | series User Manual - Page 432
about an administrative user, refer to the user's manual for the Mac OS. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Delete the Canon IJ Printer from the printer list From the printer list, select the Canon IJ Printer to be deleted, and then click -. Click Delete - Canon imagePROGRAF PRO-1000 | series User Manual - Page 433
This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has the administrator - Canon imagePROGRAF PRO-1000 | series User Manual - Page 434
printer driver for your model. The procedure for installing the downloaded printer 3. Start the installation Install the printer driver according to the messages on to install the printer driver, and then Close. The printer driver is installed can download the printer driver for free, but you - Canon imagePROGRAF PRO-1000 | series User Manual - Page 435
a Network When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. Before carrying out the setup for printer sharing, select Network from System Preferences, and check whether the network settings have been set - Canon imagePROGRAF PRO-1000 | series User Manual - Page 436
be used has been added Open System Preferences, and select Printers & Scanners (Print & Scan). The printer list displays the printers that are connected to the computer. 3. Set sharing Check the Share this printer on the network check box. Note • Depending on the environment you are using, a message - Canon imagePROGRAF PRO-1000 | series User Manual - Page 437
driver on the client systems 2. Display the printer list Open System Preferences, and select Printers & Scanners (Print & Scan). Click + to display the printer list. 3. Add a printer to be shared Select a shared printer displayed in the printer list, and then click Add. The setup on the client - Canon imagePROGRAF PRO-1000 | series User Manual - Page 438
server system and the client systems. You can download the latest printer driver from our web site. • Use printer sharing with users who have the administrator privilege. • Depending on how the computer is connected with the printer, the computer may not be able to access the function information - Canon imagePROGRAF PRO-1000 | series User Manual - Page 439
Printing Using Canon Application Software My Image Garden Guide Print Studio Pro Guide Digital Photo Printing Guide Quick Utility Toolbox Guide Device Management Console Guide Accounting Manager Guide 439 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 440
My Image Garden Guide You can learn about the operations and screens of My Image Garden. For Windows: Latest Version My Image Garden V3.3.x/V3.2.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. Earlier Versions - Canon imagePROGRAF PRO-1000 | series User Manual - Page 441
version of the application. Access the Canon website and download the latest application. • Print Studio Pro V2.0.0 or later is not available when using Pro9500 Mark II series or Pro9000 Mark II series. • When using PRO-1 series, you need to upgrade the printer driver and other software to the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 442
V1.3.6/V1.3.5 V1.3.0 V1.2.x 442 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 443
that is essential to maximizing the printer's performance and to producing rewarding photos • Lesson 3Utilizing Print Studio Pro By using Print Studio Pro, you can perform various printing tasks Information Describes the information that is useful to know, such as types of ink and media (paper) 443 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 444
Quick Utility Toolbox Guide You can learn about the operations and screens of Quick Utility Toolbox. For Windows: Latest Version Quick Utility Toolbox V2.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. For Mac - Canon imagePROGRAF PRO-1000 | series User Manual - Page 445
Media Configuration Tool Guide You can learn about the operations and screens of Media Configuration Tool. For Windows: Latest Version Media Configuration Tool V1.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. - Canon imagePROGRAF PRO-1000 | series User Manual - Page 446
Device Management Console Guide You can learn about the operations and screens of Device Management Console. For Windows: Latest Version Device Management Console V1.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application - Canon imagePROGRAF PRO-1000 | series User Manual - Page 447
Accounting Manager Guide You can learn about the operations and screens of Accounting Manager. For Windows: Latest Version Accounting Manager V1.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. For Mac OS: Latest - Canon imagePROGRAF PRO-1000 | series User Manual - Page 448
iOS Software Pro Gallery Print Canon PRINT Inkjet/SELPHY 448 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 449
PRO series. This is an application that allows you to browse/print photo items from an iPad even from remote locations through integration with web services for professionals. Pro operating system environment does not support the application. The application download page may not appear as well. 449 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 450
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/ SELPHY Use Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or tablet (iOS or Android) wirelessly. Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play. 450 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 451
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/ SELPHY Use Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or tablet (iOS or Android) wirelessly. Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play. 451 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 452
Troubleshooting Frequently Asked Questions • Cannot Find Printer on Network • Cannot Find Printer while Using Wireless LAN • Printing Does Not Start • Paper • Message Appears • Cannot Install Printer Driver • Network Key Unknown • Paper Jams Examples of Problems Printer Does Not Move • Power Does - Canon imagePROGRAF PRO-1000 | series User Manual - Page 453
/"No Paper" Error Error or Message Appears • An Error Occurs • LCD Is Off • LCD Shows Wrong Language • Message Appears • List of Support Code for Error • Error Message Appears on PictBridge (Wireless LAN) Compliant Device Operation Problems Network Communication Problems Printing Problems Problems - Canon imagePROGRAF PRO-1000 | series User Manual - Page 454
. Check2 Make sure power plug is securely connected to printer, and then turn it back on. Check3 Unplug printer, leave it for at least 3 minutes, and then plug it back in and turn it on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. 454 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 455
on the LCD. Follow the instructions on the LCD to solve the problem. Paper Settings Note • You can select whether the message which prevents misprinting is displayed. • To change the message view setting when printing using the printer's operation panel: Paper-related settings • To change the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 456
the Canon IJ Printer Utility. * Clear the Disable paper width detection when printing from computer check box again once printing is complete, and then click Apply. Check11 Are media type and paper size specified properly in the printer driver? When the media type is specified to Photo Paper Pro - Canon imagePROGRAF PRO-1000 | series User Manual - Page 457
. We recommend that you print with a paper size that has wide margins. Check12 Is your printer's printer driver is selected when printing? The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your - Canon imagePROGRAF PRO-1000 | series User Manual - Page 458
select All programs, Canon Utilities, Canon My Printer, Canon My Printer, and then select Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, and then select your printer's name. If the problem is not resolved, reinstall the printer driver from the Setup - Canon imagePROGRAF PRO-1000 | series User Manual - Page 459
load limit. Load Japanese postcards with their postcode column downward. Check5 Check paper source setting. Switching the Paper Source to Match the Purpose Check6 Make sure paper weight is suitable for use with printer. Media Types You Can Use Check7 Make sure there are not any foreign objects in - Canon imagePROGRAF PRO-1000 | series User Manual - Page 460
slot cover is opened, close it slowly. Check8 Clean paper feed roller. Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller abrades it, so do this only when necessary. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 460 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 461
is selected (see table above). Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors improves. If the problem is not resolved even after the radio status improves, use the printer via USB or a wired LAN. Check4 If problem is not resolved, - Canon imagePROGRAF PRO-1000 | series User Manual - Page 462
/Colors Are Wrong/White Streaks Appear Lines Are Misaligned Lines Incomplete or Missing (Windows) Images Incomplete or Missing (Windows) Ink Blots / Paper Curl Paper Is Smudged / Printed Surface Is Scratched Back of Paper Is Smudged Vertical Line Next to Image Uneven or Streaked Colors Small Dots of - Canon imagePROGRAF PRO-1000 | series User Manual - Page 463
if the ink tank for the problem color is empty. If the ink tank is not manually, perform the print head deep cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Note • If you use the printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 464
Paper Jams When paper jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using. 464 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 465
• When a Support Code and a Message Are Displayed on LCD: To remove the jammed paper, see List of Support Code for Error (Paper Jams). Note • You can also search for details on resolving the errors indicated by the support code shown. Search 465 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 466
An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. If an error occurs, a support code (error number) appears on the computer screen or the LCD. When a - Canon imagePROGRAF PRO-1000 | series User Manual - Page 467
For more on resolving errors with support codes, see List of Support Code for Error. Note • You can also search for details on resolving the errors indicated by the support code shown. Search To resolve errors that do not have support codes, see Message Appears. 467 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 468
appears along with an error message. When an error occurs, check the support code displayed on the LCD and computer screen and take the appropriate action in response. Support Code Appears on LCD and Computer Screen • 1000 to 1ZZZ 1000 1006 1062 1200 1201 1204 1205 1206 1207 1208 1209 1250 1261 1270 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 469
7402 • 8000 to 8ZZZ 8100 8200 • A000 to ZZZZ B202 B203 B204 B205 B206 B207 B208 B209 B400 B505 B506 B507 B600 B801 B802 For paper jam support codes, see also List of Support Code for Error (Paper Jams). 469 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 470
Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 470 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 471
Cancel the setup, and then set the security software to allow Canon software below to access the network. ◦ For Windows: Setup. instruction manual or contact its manufacturer. Cannot Find Printer on Check Printer Settings Screen (Windows) Cannot Find Printer on Select Printer Screen Searching Printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 472
cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen. If the printer has not been found after searching - Canon imagePROGRAF PRO-1000 | series User Manual - Page 473
ready for use once they are turned on. Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set up network communication. If - Canon imagePROGRAF PRO-1000 | series User Manual - Page 474
allow wireless communication? Make sure the or icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wireless communication. Click Wireless LAN Setup Information on the Check Printer Settings screen to check the status and turn on wireless communication on the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 475
list. For more on the wireless router, refer to the instruction manual supplied with the wireless router or contact its manufacturer. • Checking wireless router location After checking the wireless router setting, make sure the printer is not placed far away from the wireless router. Place the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 476
to the wireless router. Connect the printer to the wireless router. After connecting the printer to the wireless router, set up the network communication from the beginning. If icon is displayed: Go to check 4. Check 4: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup - Canon imagePROGRAF PRO-1000 | series User Manual - Page 477
Screen During Wireless LAN Setup (Windows) Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, print out the network - Canon imagePROGRAF PRO-1000 | series User Manual - Page 478
. Note • For more on firewall settings of your operating system or security software, see instruction manual or contact its manufacturer. If firewall settings are not causing problem: Go to check 6. Check 6: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows) 478 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 479
and DHCP function. Make sure the same radio channel is assigned to the wireless router and the printer. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer. After checking the wireless router settings, click Redetect - Canon imagePROGRAF PRO-1000 | series User Manual - Page 480
for use once they are turned on. Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set up network communication. If LAN cable - Canon imagePROGRAF PRO-1000 | series User Manual - Page 481
you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication. After that, configure the computer and network device. For the procedures, refer to the instruction manuals supplied with the computer and network device, or contact their - Canon imagePROGRAF PRO-1000 | series User Manual - Page 482
wired communication? Make sure the icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wired communication. Turn on wired communication on the printer. Once you have turned on wired communication, redo the network communication setup from the beginning. If icon - Canon imagePROGRAF PRO-1000 | series User Manual - Page 483
sure Connection on the LCD is set to Active. If Connection is set to Inactive: The printer is not connected to the router. Connect the printer to the router. Once you have connected the printer to the router, redo the network communication setup from the beginning. If Connection is set to Active - Canon imagePROGRAF PRO-1000 | series User Manual - Page 484
Screen During Wired LAN Setup (Windows) Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, print out the network - Canon imagePROGRAF PRO-1000 | series User Manual - Page 485
. Note • For more on firewall settings of your operating system or security software, see instruction manual or contact its manufacturer. If firewall settings are not causing problem: Go to check 7. Check 7: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows) 485 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 486
of the router, refer to the instruction manual supplied with the router or contact its manufacturer. After checking the router settings, click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set - Canon imagePROGRAF PRO-1000 | series User Manual - Page 487
up the network connection according to the guide radio button and click Next. The screen to show another setup method is displayed. Perform setup following the instructions on the screen. Note • You can search for printers by an IP address or host name. Searching Printer by IP Address or Host Name - Canon imagePROGRAF PRO-1000 | series User Manual - Page 488
the IP address and run the search radio button and click Next. The screen to select searching criteria appears. 1. Check printer's IP address or host name. To check the printer's IP address or host name, print out the network settings information or use the operation panel to display it. • Display - Canon imagePROGRAF PRO-1000 | series User Manual - Page 489
or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen. If the IP select IP address and press OK button. 4. Use button to select Manual setup and press OK button. Selecting Auto setup and pressing OK buttons - Canon imagePROGRAF PRO-1000 | series User Manual - Page 490
button. 3. Use button to select Manual address and press OK button. 4. printers again. If the printer is found, follow the instructions on the screen to continue to set up network communication. • If no message appears: Cancel searching printers, and then set the security software to allow Canon - Canon imagePROGRAF PRO-1000 | series User Manual - Page 491
printer driver. 1. Click Cancel. 2. Click Start Over on Installation Failure screen. 3. Click Exit on Start Setup screen and finish setup. 4. Turn off printer. 5. Restart computer. 6. Make sure you have no application software running. 7. Redo setup according to instructions on Canon website - Canon imagePROGRAF PRO-1000 | series User Manual - Page 492
Note • For Windows, you can use the Setup CD-ROM to redo setup. 492 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 493
, perform setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. Check4 If using IJ Network Device Setup Utility, look for printer again. (Windows) IJ Network Device Setup Utility Screen Check5 Make sure - Canon imagePROGRAF PRO-1000 | series User Manual - Page 494
more on connecting and setting up a network device, see the device instruction manual or contact its manufacturer. Check9 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver. (Windows) Check10 Make sure security software's firewall is off. If - Canon imagePROGRAF PRO-1000 | series User Manual - Page 495
, select Activate wired LAN on Change LAN in LAN settings on the HOME screen. Check3 Make sure LAN cable is connected properly. Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the cable properly. If the LAN cable is connected - Canon imagePROGRAF PRO-1000 | series User Manual - Page 496
Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Administrator Password Set for Printer Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow Cannot Access to Internet on Wireless LAN from Communication Device Ink Level - Canon imagePROGRAF PRO-1000 | series User Manual - Page 497
the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings If the printer network settings do not match with those of the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 498
instruction manual problem is not resolved, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. • Positioning: Make sure there are no obstacles between the wireless router and the printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 499
? If the icon is not displayed, select Activate direct connect. on Change LAN in LAN settings on the HOME screen. Check3 Make sure printer is selected as connection for wireless communication device (e.g. smartphone or tablet). Select the identifier for direct connection (SSID) specified for the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 500
see your computer instruction manual or contact its manufacturer. Check2 If printer driver is not installed, install it. • For Windows: Install the printer driver using the Setup CD-ROM or install it from the Canon website. • For Mac OS: Install the printer driver from the Canon website. Check3 When - Canon imagePROGRAF PRO-1000 | series User Manual - Page 501
printer to match the wireless router settings. Setting an Encryption Key For details on setting up a wireless router, see the instruction manual OS, check the settings in Wireless Security of AirPort Utility. Note • This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-Personal). - Canon imagePROGRAF PRO-1000 | series User Manual - Page 502
For details, see If WEP Details Screen Appears. ◦ If the printer is connected to an AirPort Base Station via a LAN using Mac OS, check the settings in Wireless Security of AirPort Utility. 502 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 503
Reset all to restore administrator password to default. Reset setting (Item for administrator) After initializing the printer settings, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. 503 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 504
. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. If this does not solve the problem, see below. Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on Wireless - Canon imagePROGRAF PRO-1000 | series User Manual - Page 505
you change the encryption type for the printer and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the printer. Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption - Canon imagePROGRAF PRO-1000 | series User Manual - Page 506
away from interference sources as possible. Check3 When using wireless LAN, make sure wireless signal is strong. Monitor signal status and move printer and wireless router as necessary. Note • For Windows, monitor signal status using IJ Network Device Setup Utility. Checking Wireless Network Status - Canon imagePROGRAF PRO-1000 | series User Manual - Page 507
using direct connection? If your device is connected to the printer using direct connection, you cannot access to the Internet. Turn off direct connection and connect your device to the wireless router. For details, see the instruction manual provided with your device and wireless router. Check2 Is - Canon imagePROGRAF PRO-1000 | series User Manual - Page 508
Ink Level Not Shown on Printer Status Monitor (Windows) Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window 508 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 509
Other Network Problems Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults 509 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 510
use with a network and an administrator password has been set. Enter the administrator password set for the printer. Note • An administrator password is already set for the printer at the time of purchase. For details: Administrator Password For improved security, we recommend that you change the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 511
to the non encrypted wireless network" Appears Security is not configured on the wireless router. The printer can still be used, so continue the setup procedure and complete it. Important • If you connect to a network that is not protected with security measures, - Canon imagePROGRAF PRO-1000 | series User Manual - Page 512
the Printer, and the Wireless Router Checking Network Settings Information Checking Printer IP Address or MAC Address To check the printer's IP Address To check the IP Address or MAC address of your computer, follow the instructions below. • For Windows: 1. Select Command Prompt as shown below. ◦ In - Canon imagePROGRAF PRO-1000 | series User Manual - Page 513
to check the MAC address. Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication pings (XX are numbers) is selected. 4. Enter IP address of target printer or target wireless router in Enter the network address to ping. 5. Click - Canon imagePROGRAF PRO-1000 | series User Manual - Page 514
is 100%, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Settings Information To check the printer's network settings information, print out the network settings information or use the operation panel to display it. • Display on the LCD - Canon imagePROGRAF PRO-1000 | series User Manual - Page 515
a network again after restoring it to the factory defaults, use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. • For Mac OS: Initialization erases all network settings on the printer, making printing operation from a computer over a network impossible. To use the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 516
Problems while Printing from Smartphone/Tablet Cannot Print from Smartphone/Tablet 516 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 517
of the wireless router. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings For Windows, if the network - Canon imagePROGRAF PRO-1000 | series User Manual - Page 518
Make sure your smartphone/tablet can use the wireless LAN. For more on performing setting of the wireless LAN, refer to the instruction manual provided with your smartphone/tablet. Check4 Have you selected printer as destination of your smartphone/tablet? Select the access point name (SSID) of the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 519
like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the printer as far away from the interference source as possible. Check9 Make sure 5 devices are already connected. Direct connection does not allow more than - Canon imagePROGRAF PRO-1000 | series User Manual - Page 520
Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Printing Stops Cannot Print Using AirPrint Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows) 520 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 521
on the LCD. Follow the instructions on the LCD to solve the problem. Paper Settings Note • You can select whether the message which prevents misprinting is displayed. • To change the message view setting when printing using the printer's operation panel: Paper-related settings • To change the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 522
the Canon IJ Printer Utility. * Clear the Disable paper width detection when printing from computer check box again once printing is complete, and then click Apply. Check11 Are media type and paper size specified properly in the printer driver? When the media type is specified to Photo Paper Pro - Canon imagePROGRAF PRO-1000 | series User Manual - Page 523
. We recommend that you print with a paper size that has wide margins. Check12 Is your printer's printer driver is selected when printing? The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your - Canon imagePROGRAF PRO-1000 | series User Manual - Page 524
select All programs, Canon Utilities, Canon My Printer, Canon My Printer, and then select Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, and then select your printer's name. If the problem is not resolved, reinstall the printer driver from the Setup - Canon imagePROGRAF PRO-1000 | series User Manual - Page 525
Paper Jams When paper jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using. 525 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 526
• When a Support Code and a Message Are Displayed on LCD: To remove the jammed paper, see List of Support Code for Error (Paper Jams). Note • You can also search for details on resolving the errors indicated by the support code shown. Search 526 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 527
is selected (see table above). Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors improves. If the problem is not resolved even after the radio status improves, use the printer via USB or a wired LAN. Check4 If problem is not resolved, - Canon imagePROGRAF PRO-1000 | series User Manual - Page 528
/Colors Are Wrong/White Streaks Appear Lines Are Misaligned Lines Incomplete or Missing (Windows) Images Incomplete or Missing (Windows) Ink Blots / Paper Curl Paper Is Smudged / Printed Surface Is Scratched Back of Paper Is Smudged Vertical Line Next to Image Uneven or Streaked Colors Small Dots of - Canon imagePROGRAF PRO-1000 | series User Manual - Page 529
may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data data extremely large? (Windows) Click Print Options on Page Setup sheet of the printer driver. Then make sure Prevention of Print Data Loss is set to On - Canon imagePROGRAF PRO-1000 | series User Manual - Page 530
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong 530 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 531
after performing the system cleaning manually, perform the print head deep cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Note • If you use the printer in the highlands, the blurs - Canon imagePROGRAF PRO-1000 | series User Manual - Page 532
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality. Refer to the instruction manual supplied with the paper for detailed information on the printable side. 532 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 533
Print Head Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually. See Aligning the Print Head Manually. Check3 Increase print quality and try printing again. Increasing the print quality using the printer driver may improve the print - Canon imagePROGRAF PRO-1000 | series User Manual - Page 534
not be printed. Try thickening the lines in the document. Check2 Is print data extremely large? Click Print Options on Page Setup sheet of the printer driver. Then make sure Prevention of Print Data Loss is set to On (Weak) in the dialog that appears. If printing does not start even - Canon imagePROGRAF PRO-1000 | series User Manual - Page 535
may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check print data extremely large? Click Print Options on Page Setup sheet of the printer driver. Then make sure Prevention of Print Data Loss is set to On - Canon imagePROGRAF PRO-1000 | series User Manual - Page 536
Ink Blots Paper Curl Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Use Photo Paper to print photos. To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon - Canon imagePROGRAF PRO-1000 | series User Manual - Page 537
quality may be reduced at the top and bottom edges of the paper. Printing Area Check3 Correct curl before loading paper. When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is. Rolling this paper in the opposite direction to flatten it may crack the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 538
feed properly. Follow the instructions below to correct the paper curl. 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may - Canon imagePROGRAF PRO-1000 | series User Manual - Page 539
feed roller dirty? Clean the paper feed roller. Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller abrades it, so do this only when necessary. Check8 Is inside of printer dirty? During duplex printing, ink may stain the inside of the printer, smudging the printout. Perform the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 540
Paper Is Smudged Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of printer. Cleaning the Inside of the Printer (Bottom Plate Cleaning) Note • During borderless printing, duplex printing, or too much printing, ink - Canon imagePROGRAF PRO-1000 | series User Manual - Page 541
on the image data or the print setting. • This printer performs automatic cleaning when necessary to keep printouts clean. Although the ink is normally ejected onto the ink absorber at the outer edge of the paper, it may get onto the paper if the loaded paper is larger than the set size. 541 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 542
Streaked Colors Uneven Colors Streaked Colors Check1 Check paper and print quality settings. Print Results Are If nozzle check pattern is not printed correctly: Check if the ink tank for the problem color is empty. If the ink tank is not empty, perform print head cleaning and try printing - Canon imagePROGRAF PRO-1000 | series User Manual - Page 543
manually, perform the print head deep cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Note • If you use the printer on the printer's operation panel. System cleaning consumes many ink. Set - Canon imagePROGRAF PRO-1000 | series User Manual - Page 544
proper temperature and humidity? If the printer is used in an environment with low temperature and humidity, small dots of ink are sprayed on the margins of paper due to static electricity. When printing on the photo paper, you are recommended to use your printer in a proper environment. For details - Canon imagePROGRAF PRO-1000 | series User Manual - Page 545
after performing the system cleaning manually, perform the print head deep cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Note • If you use the printer in the highlands, the blurs - Canon imagePROGRAF PRO-1000 | series User Manual - Page 546
Note • Color may change slightly even on the same model of printer if you use a different version of the firmware or printer driver, or when you print under different settings or in a different printing environment. Prepare the printing environment before performing color calibration. 546 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 547
after performing the system cleaning manually, perform the print head deep cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Note • If you use the printer in the highlands, the blurs - Canon imagePROGRAF PRO-1000 | series User Manual - Page 548
if the ink tank for the problem color is empty. If the ink tank is not manually, perform the print head deep cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Note • If you use the printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 549
load limit. Load Japanese postcards with their postcode column downward. Check5 Check paper source setting. Switching the Paper Source to Match the Purpose Check6 Make sure paper weight is suitable for use with printer. Media Types You Can Use Check7 Make sure there are not any foreign objects in - Canon imagePROGRAF PRO-1000 | series User Manual - Page 550
slot cover is opened, close it slowly. Check8 Clean paper feed roller. Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller abrades it, so do this only when necessary. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 550 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 551
the computer to process large data such as photos or other graphics, so it may seem that the printer is not working. Also, if you are printing data that requires a lot of ink on successive sheets of plain paper, the printer may pause temporarily. In either case, wait until the process is complete - Canon imagePROGRAF PRO-1000 | series User Manual - Page 552
subnet as AirPrint compliant device when printing over LAN. Check3 Make sure printer has enough paper and ink. Check4 Make sure no error message is displayed on printer's LCD. If the problem is not resolved, use the printer driver on your computer to execute printing and check whether the document - Canon imagePROGRAF PRO-1000 | series User Manual - Page 553
source setting inconsistent between application program and printer driver? Change the application software setting corresponding to the printer driver setting, or click Print Options on Page Setup sheet of the printer driver and select Disable the paper source setting of the application software on - Canon imagePROGRAF PRO-1000 | series User Manual - Page 554
Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB LCD Is Off LCD Shows Wrong Language Printer Status Monitor Not Displayed (Windows) It Takes a Long Time for Printer to Warm Up/Printer Is Making an Operation Noise 554 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 555
. Check2 Make sure power plug is securely connected to printer, and then turn it back on. Check3 Unplug printer, leave it for at least 3 minutes, and then plug it back in and turn it on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. 555 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 556
in Maintenance sheet, select Disable for Auto Power Off. • If you are using a Mac OS and if you do not want the printer to turn off automatically: Open Canon IJ Printer Utility, select Power Settings in the pop-up menu, and then select Disable for Auto Power Off on Auto Power. Note • You - Canon imagePROGRAF PRO-1000 | series User Manual - Page 557
USB Connection Problems Printing Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but - Canon imagePROGRAF PRO-1000 | series User Manual - Page 558
via USB Check1 Make sure printer is turned on. Check2 Connect USB cable properly. As the illustration below, the USB port is at the side of the printer. Check3 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver. (Windows) How to Open the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 559
LCD Is Off • If POWER lamp is off: The printer is not powered on. Check that the power cord is connected and press the ON button. • If POWER lamp is lit: The LCD may be in screen-saver mode. Press any button on the operation panel. 559 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 560
LCD Shows Wrong Language Follow the instructions below to select your language. 1. Press HOME button and wait for about 5 seconds. 2. Select Various settings on HOME screen. LCD and Operation Panel 3. Press OK - Canon imagePROGRAF PRO-1000 | series User Manual - Page 561
? Make sure Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2. On Maintenance sheet, click View Printer Status. 3. Select Enable Status Monitor on Option menu if it is not selected - Canon imagePROGRAF PRO-1000 | series User Manual - Page 562
If it takes a long time for printer to warm up after replacing ink tanks, wait until warm-up operation is finished. To equalize the density of ink, the printer is set to automatic ink quality maintenance for stirring ink automatically on a regular basis. While the ink is stirred, printing does not - Canon imagePROGRAF PRO-1000 | series User Manual - Page 563
Installation and Download Problems Cannot Install Printer Driver Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating Printer Driver in Network Environment (Windows) Uninstalling IJ Network Device Setup Utility (Windows) 563 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 564
Cannot Install Printer Driver For Windows: For Mac OS: For Windows: • If installation does not start when you insert Setup CD-ROM: Follow the instructions below to start . If it does, there is a problem with the Setup CD-ROM. Contact your nearest Canon service center to request a repair. 564 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 565
and then reinstall the driver. Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website. Note • If the installer was stopped due . For Mac OS: Download the driver from the support page of Canon website and reinstall it. 565 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 566
it may appear in the notification area on the desktop. Click the message and follow the instructions to install Easy-WebPrint EX. • Internet access is required to install or download Easy-WebPrint EX. Check2 Is Canon Easy-WebPrint EX selected on Toolbars menu in Internet Explorer's View menu? If - Canon imagePROGRAF PRO-1000 | series User Manual - Page 567
Network Environment (Windows) Download the latest printer driver. The latest printer driver for your model are available for download on the Canon website. Uninstall the existing printer driver and follow the installation instructions to install the latest printer driver that you downloaded. In the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 568
Uninstalling IJ Network Device Setup Utility (Windows) To uninstall IJ Network Device Setup Utility from your computer, follow these steps. Important • Even if IJ Network Device Setup Utility is uninstalled, you can still use a network to print or scan from the computer. However, you cannot use the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 569
Errors and Messages An Error Occurs Message Appears Error Message Appears on PictBridge (Wireless LAN) Compliant Device Checking Error History on Operation Panel 569 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 570
An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. If an error occurs, a support code (error number) appears on the computer screen or the LCD. When a - Canon imagePROGRAF PRO-1000 | series User Manual - Page 571
For more on resolving errors with support codes, see List of Support Code for Error. Note • You can also search for details on resolving the errors indicated by the support code shown. Search To resolve errors that do not have support codes, see Message Appears. 571 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 572
details on errors that have support code, see List of Support Code for Error. Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows) Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows) Inkjet Printer/Scanner/Fax Extended Survey Program - Canon imagePROGRAF PRO-1000 | series User Manual - Page 573
select All programs, Canon Utilities, Canon My Printer, Canon My Printer, and then select Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, and then select your printer's name. If the problem is not resolved, reinstall the printer driver from the Setup - Canon imagePROGRAF PRO-1000 | series User Manual - Page 574
Is Displayed (Windows) If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a screen appears asking for permission to send the printer and application usage information every month for about ten years. Read the information on the screen and follow the instructions below. • If you - Canon imagePROGRAF PRO-1000 | series User Manual - Page 575
administrative rights are required to perform a task. If you are logged in on an account with administrator privileges, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen - Canon imagePROGRAF PRO-1000 | series User Manual - Page 576
on-screen instructions. The printer usage information sent automatically the next time and the Inkjet Printer/Scanner/Fax Extended Survey Program icon will off. This stops the Inkjet Printer/Scanner/Fax Extended Survey Program Inkjet Printer/Scanner/Fax Extended Survey Program: 1. Stop Inkjet Printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 577
double-click Canon Utilities folder and Inkjet Extended Survey Program folder. 2. Double-click Canon Inkjet Printer/Scanner/Fax the icon and follow the onscreen instructions. ◦ Turn off/Turn on button: Click the Turn off button to stop the Inkjet Printer/Scanner/Fax Extended Survey Program. Click - Canon imagePROGRAF PRO-1000 | series User Manual - Page 578
) compliant device and their solution, also refer to the instruction manual of the device. For other device problems, contact the manufacturer. Error Message on PictBridge (Wireless LAN) Compliant Device What to Do "Printer in use" If the printer is printing from the computer or warming up, wait - Canon imagePROGRAF PRO-1000 | series User Manual - Page 579
to resolve the error. List of Support Code for Error "Printer error" An error requiring servicing may have occurred. Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair - Canon imagePROGRAF PRO-1000 | series User Manual - Page 580
Follow the instructions below to display the error history. 1. Make sure printer is turned on. 2. Select Printer information on HOME screen. LCD and Operation Panel 3. Use button to select Error history and press OK button. Up to 5 error histories is displayed. For details on the support code - Canon imagePROGRAF PRO-1000 | series User Manual - Page 581
a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution • If the printer - Canon imagePROGRAF PRO-1000 | series User Manual - Page 582
appears along with an error message. When an error occurs, check the support code displayed on the LCD and computer screen and take the appropriate action in response. Support Code Appears on LCD and Computer Screen • 1000 to 1ZZZ 1000 1006 1062 1200 1201 1204 1205 1206 1207 1208 1209 1250 1261 1270 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 583
7402 • 8000 to 8ZZZ 8100 8200 • A000 to ZZZZ B202 B203 B204 B205 B206 B207 B208 B209 B400 B505 B506 B507 B600 B801 B802 For paper jam support codes, see also List of Support Code for Error (Paper Jams). 583 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 584
. • If you can see the jammed paper at the paper output slot, the rear tray, or the manual feed tray: 1300 • If the paper tears and you cannot remove it from the paper output slot, from the rear tray, or from the manual feed tray: Paper Is Jammed inside Printer • Cases other than above: Other Cases - Canon imagePROGRAF PRO-1000 | series User Manual - Page 585
before you turn off the printer. • If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray, remove the paper from inside the printer. Paper Is Jammed inside Printer 2. Reload paper and press printer's OK button. The printer resumes printing. Reprint the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 586
print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. • If the paper loaded in the manual feed tray is jammed: 1. Press Paper Jam Clearing button and set manual feed tray to paper jam clearing position. 2. Slowly pull out paper, either from paper output slot or - Canon imagePROGRAF PRO-1000 | series User Manual - Page 587
in step 2, the print data that was sent to the printer is erased. Redo the printing. Note • When reloading the paper, make sure you are using suitable paper and loading it correctly. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 587 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 588
output slot, from the rear tray, or from the manual feed tray, or if the jammed paper remains inside the printer, remove the paper following the instructions below. Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the Stop button to stop the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 589
4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. Pull out the paper at an angle of about 45 degrees. 589 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 590
computer screen when you resume printing after removing all the jammed paper, there may be some paper still inside the printer. Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 590 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 591
Cases Check the following: Check1 Is anything blocking paper output slot? Check2 Are there any foreign objects in rear tray or manual feed tray? If there are any foreign objects in the rear tray or the manual feed tray, be sure to turn off the printer, unplug it, and then remove the foreign object - Canon imagePROGRAF PRO-1000 | series User Manual - Page 592
not loaded properly. What to Do Take the corresponding actions below. • Load paper in the rear tray. • Align the paper guides with the both edges of the paper when you load paper. After carrying out the above measures, press the printer's OK button. Important • Be sure to close the feed slot cover - Canon imagePROGRAF PRO-1000 | series User Manual - Page 593
loaded properly. What to Do Take the corresponding actions below. • Load a sheet of paper in the manual feed tray. • Align the paper guides with the both edges of the paper when you load paper. After carrying out the above measures, press the printer's OK button. Note • To continue printing from the - Canon imagePROGRAF PRO-1000 | series User Manual - Page 594
printing. If this error occurs even you load paper of the same size as the setting, set the printer not to detect the width of the paper using the Canon IJ Printer Utility. To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility, select Custom Settings in the pop - Canon imagePROGRAF PRO-1000 | series User Manual - Page 595
1200 Cause Top cover is open. What to Do Close the top cover and wait for a while. 595 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 596
1201 Cause Tank cover is open. What to Do Close the tank cover. 596 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 597
1204 Cause Maintenance cover is open. What to Do Close the maintenance cover and wait for a while. 597 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 598
1205 Cause Tank cover is open. What to Do Close the tank cover and wait for a while. 598 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 599
1206 Cause Maintenance cover is open. What to Do Close the maintenance cover and press the printer's OK button. 599 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 600
1207 Cause Tank cover is open. What to Do Close the tank cover. 600 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 601
1208 Cause Maintenance cover is open. What to Do Close the maintenance cover and wait for a while. 601 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 602
1209 Cause Maintenance cover is open. What to Do Close the maintenance cover and press the printer's OK button. 602 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 603
1250 Cause Paper output tray is closed. What to Do Open the paper output tray and resume printing. 603 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 604
1261 Cause Manual feed tray is in the paper jam clearing position. What to Do Return the manual feed tray to the paper feed position and press the printer's OK button. 604 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 605
1270 Cause Feed slot cover is open. What to Do Slowly close the feed slot cover, and then press the printer's OK button. 605 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 606
1293 Cause Tank cover is open. What to Do Close the tank cover. 606 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 607
1340 Cause Ink supply stopper has not been stored properly. What to Do Place the printer on a flat surface as the ink supply stopper is stored properly, and then press the OK button. 607 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 608
1401 Cause Print head is not installed. What to Do Install the print head. If the print head is already installed, remove the print head once and then reinstall it. If the error is still not resolved, the print head may be damaged. Contact your nearest Canon service center to request a repair. 608 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 609
1403 Cause Type of print head is incorrect. What to Do Install the correct print head. 609 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 610
1405 Cause Type of print head is incorrect. What to Do Install the correct print head. 610 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 611
1406 Cause Print head error may occur. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. 611 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 612
1407 Cause Print head error may occur. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. 612 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 613
1408 Cause Print head cannot be recognized properly. What to Do Install the print head properly. 613 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 614
1409 Cause Print head cannot be recognized properly. What to Do Install the print head properly. 614 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 615
140A Cause Print head cannot be recognized properly. What to Do Install the print head properly. 615 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 616
140B Cause Print head is not installed. What to Do Install the print head. 616 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 617
140C Cause Print head error may occur. What to Do Turn the printer off and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 617 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 618
140D Cause Cannot install a print head that was installed on a different printer. What to Do Install an appropriate print head, and then close the top cover. 618 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 619
140E Cause Printer error has occurred. What to Do Turn the printer off and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 619 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 620
140F Cause Print head error may occur. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. 620 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 621
1410 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink 621 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 622
1411 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink 622 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 623
1412 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink 623 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 624
1413 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink 624 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 625
1414 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink 625 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 626
1415 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink 626 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 627
1416 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink 627 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 628
1417 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink 628 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 629
1418 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink 629 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 630
1419 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink 630 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 631
141A Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink 631 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 632
141B Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink 632 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 633
1466 Cause Print head is not compatible with this printer. What to Do Install an appropriate print head. 633 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 634
1467 Cause Print head error may occur. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. 634 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 635
1491 Cause Print head nozzles are clogged. What to Do Press the printer's OK button, and then clean the print head. Cleaning the Print Head 635 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 636
1493 Cause Maintenance cartridge cannot be recognized properly. What to Do Remove the maintenance cartridge, and then reinstall it. If the error is not resolved, install the proper maintenance cartridge and press the printer's OK button. 636 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 637
1551 Cause Used genuine Canon ink tanks were detected. What to Do Press the printer's OK button. 637 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 638
1552 Cause Genuine Canon ink tanks have been installed. What to Do Press the printer's OK button. 638 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 639
to replace the ink tank. If printing is in progress and you want to continue printing, press the printer's OK button. Then printing can continue. In this case, if the ink runs out during printing, printing will be interrupted even if the paper is half-printed, and the paper will be ejected - Canon imagePROGRAF PRO-1000 | series User Manual - Page 640
1660 Cause An ink tank is not installed. What to Do Install the ink tank. 640 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 641
1681 Cause More than one ink tank of the same color is installed. What to Do Make sure the ink tanks are installed in the appropriate positions. 641 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 642
1684 Cause The ink tank cannot be recognized. What to Do Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this printer. Install the appropriate ink tank. If you want to cancel printing, press the printer's Stop button. 642 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 643
1720 Cause The maintenance cartridge is full. What to Do It needs to be replaced. Replace the maintenance cartridge. Replacing the Maintenance Cartridge 643 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 644
1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge and press the printer's OK button. 644 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 645
1722 Cause Cannot install a maintenance cartridge that was installed on a different printer. What to Do Install the proper maintenance cartridge, and then press the printer's OK button. 645 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 646
ink level, press and hold the printer's Stop button for at least 5 seconds, and then release it. By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble - Canon imagePROGRAF PRO-1000 | series User Manual - Page 647
and hold the printer's Stop button for at least 5 seconds, and then release it. By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using - Canon imagePROGRAF PRO-1000 | series User Manual - Page 648
1751 Cause The ink has run out. Printing was interrupted and the paper was ejected because printing under the current condition may damage the printer. What to Do Open the tank cover, and then replace the ink tank. Printing will restart from the next page. Replacing Ink 648 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 649
1752 Cause The ink has run out. Printing was interrupted and the paper was ejected because printing under the current condition may damage the printer. What to Do Open the tank cover, and then replace the ink tank. Printing will restart from the next page. Replacing Ink 649 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 650
, press and hold the printer's Stop button for at least 5 seconds, and then release it. With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing - Canon imagePROGRAF PRO-1000 | series User Manual - Page 651
1880 Cause Joint lever is not closed properly. What to Do Close the joint lever following the procedure below. 1. Open top cover. 2. Push joint lever securely. Note • Push the joint lever until it clicks into place. 3. Close top cover. 651 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 652
1881 Cause Joint lever is not closed properly. What to Do Close the joint lever following the procedure below. 1. Open top cover. 2. Push joint lever securely. Note • Push the joint lever until it clicks into place. 3. Close top cover. 652 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 653
print head holder. If the protective material or tape is still there, remove it and close the top cover. If this does not solve the problem, contact your nearest Canon service center to request a repair. 653 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 654
2102 Cause Printer has detected that paper has been fed aligned to one side. What to Do Load the paper into the center of the rear tray or the manual feed tray, and then slide the paper guides to align with the both edges of the paper stack. Press the printer's OK button. 654 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 655
width using the operation panel, the printer driver, or Remote UI. Note • For more on setting printer not to detect the paper width using the operation panel, see below. Paper-related settings • Depending on the type of paper, the printer may not detect the paper width. If the top cover is opened - Canon imagePROGRAF PRO-1000 | series User Manual - Page 656
the LCD. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size - Canon imagePROGRAF PRO-1000 | series User Manual - Page 657
the LCD. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size - Canon imagePROGRAF PRO-1000 | series User Manual - Page 658
• To change the message view setting when printing using the printer's operation panel: Paper-related settings • To change the message view setting when printing using the printer driver: Changing the Printer Operation Mode (Windows) Changing the Printer Operation Mode (Mac OS) 658 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 659
2123 Cause Rear tray paper settings are incomplete. What to Do If screen below is shown, the rear tray paper settings are incomplete. Select Register and press the printer's OK button to finish setting the rear tray paper settings. 659 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 660
or the plain paper are not available for automatic print head alignment. Use the lower permeable paper or the frequently used paper. After carrying out the above measures, if the problem continues after aligning the print head again, press the printer's OK button, and then perform manual print head - Canon imagePROGRAF PRO-1000 | series User Manual - Page 661
may have occurred failure of color calibration. • Print head nozzles are clogged. • Paper is dirty or size of paper loaded is incorrect. • Paper output slot is exposed to strong light. What to Do Press the printer's OK button and take the corresponding actions below. • Check the print head condition - Canon imagePROGRAF PRO-1000 | series User Manual - Page 662
2502 Cause Cannot perform calibration. What to Do Press the printer's OK button, and then perform the calibration again. If this does not solve the problem, contact your nearest Canon service center to request a repair. 662 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 663
2503 Cause Printing does not start correctly. What to Do Press the printer's OK button, and then restart printing. 663 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 664
3000 Cause Print head alignment is required. What to Do If you perform the print head alignment now, select Yes and press the printer's OK button. 664 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 665
3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. 665 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 666
Tool After selecting your printer and clicking OK in Media Configuration Tool, Media Configuration Tool will be in recovery mode. Specify the media information backup file and import it. If the media information backup file has not been saved, contact your nearest Canon service center to request - Canon imagePROGRAF PRO-1000 | series User Manual - Page 667
3310 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program. 667 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 668
3311 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program. 668 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 669
3312 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program. 669 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 670
3313 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program. 670 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 671
3314 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program. 671 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 672
3315 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program. 672 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 673
3316 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program. 673 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 674
3317 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program. 674 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 675
3318 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program. 675 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 676
3319 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program. 676 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 677
If you continue printing in the current setting, select Yes and press the OK button. If you disable this setting, select No and press the printer's OK button. Press the HOME button, select Various settings, Device settings, and Print settings, and then set Prevent paper abrasion to OFF. 677 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 678
4100 Cause Specified data cannot be printed. What to Do If you are printing CREATIVE PARK PREMIUM contents, check the message shown your computer, make sure genuine Canon ink tanks are installed properly for all colors, and retry the printing. 678 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 679
4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Then change the print settings and retry printing. 679 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 680
4109 Cause Paper size that cannot be fed from manual feed tray is specified. What to Do Press the printer's OK button. Check the paper size that can be fed from the manual feed tray, and then reprint. Handling Paper 680 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 681
4111 Cause Unsupported media type is specified. What to Do Press the printer's OK button. Check the media type, and then reprint. 681 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 682
to Do Cancel printing, and turn off the printer. Then clear the jammed paper or protective material that is preventing the print head holder from moving, and turn on the printer again. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When - Canon imagePROGRAF PRO-1000 | series User Manual - Page 683
5110 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 683 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 684
5200 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 684 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 685
5250 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 685 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 686
520A Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 686 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 687
520B Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 687 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 688
520C Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 688 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 689
520D Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 689 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 690
5400 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 690 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 691
5403 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 691 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 692
5700 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 692 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 693
5701 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 693 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 694
5B16 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 694 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 695
5C00 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 695 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 696
5C01 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 696 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 697
5C10 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 697 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 698
5C11 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 698 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 699
5C12 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 699 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 700
5C13 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 700 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 701
5C14 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 701 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 702
5C20 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 702 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 703
6000 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 703 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 704
6500 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 704 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 705
6502 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 705 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 706
6700 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 706 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 707
6701 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 707 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 708
6800 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 708 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 709
6801 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 709 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 710
6900 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 710 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 711
6901 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 711 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 712
6902 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 712 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 713
6910 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 713 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 714
6911 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 714 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 715
6920 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 715 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 716
6921 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 716 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 717
6930 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 717 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 718
6931 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 718 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 719
6932 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 719 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 720
6933 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 720 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 721
6940 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 721 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 722
6941 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 722 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 723
6942 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 723 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 724
6943 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 724 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 725
6944 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 725 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 726
6945 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 726 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 727
6946 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 727 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 728
6F00 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 728 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 729
7400 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 729 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 730
7401 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 730 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 731
7402 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 731 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 732
8100 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 732 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 733
8200 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 733 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 734
B202 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. 734 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 735
B203 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. 735 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 736
B204 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. 736 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 737
B205 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. 737 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 738
B206 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. 738 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 739
B207 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. 739 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 740
B208 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. 740 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 741
B209 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. 741 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 742
B400 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 742 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 743
B505 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 743 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 744
B506 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 744 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 745
B507 Cause Printer error has occurred. What to Do Check the status of ink tanks. Replace the ink tank if the ink has run out. Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a - Canon imagePROGRAF PRO-1000 | series User Manual - Page 746
B600 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 746 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 747
B801 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 747 - Canon imagePROGRAF PRO-1000 | series User Manual - Page 748
B802 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 748
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 |
 |
PRO-1000 series
Online Manual
Read Me First
Printer Functions
Printing
Troubleshooting
English